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  • Posted: May 24, 2025
    Deadline: Jun 6, 2025
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    Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als...
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    Senior Manager, Data Governance

    KEY RESPONSIBILITIES:

    • Be the voice of data by establishing and executing an enterprise data management roadmap including strategic priorities for development of information-based capabilities aligned to best practice and international standards across all business domains such as DAMA, ARMA, DCAM etc. 
    • Provide executive stewardship by identifying data ownership and accountability of the Group’s Information Assets across the organization, championing and implementing data management strategies and standards.
    • Institutionalize data quality management by implementing systems and processes for monitoring data quality, identifying & escalating issues, implementation of data controls and manage data quality remediation strategies. This will also include defining and continuously measuring data quality metrics and KPIs.
    • Establish a formal approach to managing the data assets through process, rules, policies and practices including accepting, prioritizing, and categorizing change requests and ensuring that changes are communicated in a timely and adequate manner.
    • Coordinate the Data Governance Council by planning, directing meetings, maintaining and monitoring Data Governance issues/risk log including driving outcomes from the Steering Committee and the Data Governance Council
    • Proactively engage in new products and services design, system deployments, lines of business to ensure data governance is implemented at the core of all initiatives.
    • Ensure adherence to the data management framework across all key data domains as defined in relevant data management policies and collaborate with risk, compliance and cyber security teams in closure of identified gaps.
    • Identify and drive business use of data assets to stimulate growth through insights and analytics by ensuring the interests of the executive sponsor and Steering committee are met by the enterprise data management initiatives.
    • Advise and evangelize to business leadership the concept of “data as an asset” and the value of understanding the quality of data by aligning data governance with the business goals and priorities.
    • Collaborate with leadership within KCB group to identify business needs and implement data capabilities and processes. Ensure annual performance measures align with Data Governance and business objectives.

    MINIMUM POSITION REQUIREMENTS: 

    • Bachelor’s degree in Mathematics/ Business/ Economics/Statistics/ Actuarial Science/Computer Science from a recognized university or equivalent combination of education and experience.
    • At least 5 years' relevant work experience in data governance.
    • Familiarity with data governance frameworks like DAMA DMBOK, COBIT, or ISO/IEC 38500.
    • Broad understanding of the Enterprise Data Management capabilities and experience in Defining and Enforcing data governance/management policies, procedures and standards  across the organization.
    • Experience in identification of critical data assets and critical data elements
    • Experience in designing and implementing data quality and remediation frameworks across enterprises.
    • Experience in analyzing and prioritizing data related projects; including facilitating workshops and manage project workloads,  
    • Experience in working with cross-functional teams and managing data stewardship across multiple business entities.
    • Experience in implementing security policies and protocols in data processes
    • Working knowledge and experience in use of SQL, Python, Power BI, Machine Learning Techniques will be an added advantage.

    go to method of application ยป

    Business Process Analyst

    KEY RESPONSIBILITIES: 

    • Carries out analysis of present processes, identifies opportunities for improvement and holds stakeholder engagements with business representatives to implement the identified process changes within the business to enhance operational efficiency and improved customer experience.
    • Liaise with management to coordinate process improvement project activities Conducts periodic reviews and analysis of the Standard Operating Procedures (SOPs) on the Circle/Repository to ensure they are up to date and engages assigned business units to ensure adherence to the established processes/SOPs.
    • Interviews business unit representatives, gathers data and leads implementation of the re-engineered/improved processes.
    • Designs, maps, and documents business processes; create and present process reports.
    • Stay up to date with the latest business practices and technologies
    • Inspect effectiveness of active process improvement initiatives and make useful recommendations
    • Collect information and evaluate them in the alignment of project goals and organization goals
    • Communicate with staff at all levels to evaluate key performance measures.
    • Create process plans that contain project goals, milestones, and resources for the assigned business units.

    MINIMUM POSITION QUALIFICATION REQUIREMENTS

    Academic & Professional

    • Education: Bachelor’s degree in Finance, Economics, Mathematics/Statistics or a Business-related field - RQ
    • Professional Qualifications: Lean Six Sigma Green Belt or equivalent - RQ
    • Project Management: PRINCE2, PMP or equivalent - RQ

    Experience

    • Total Minimum No of Years’ Experience Required - 5 Years
    • 3+ years progressive experience in process design and re-engineering of business processes - 3 years (ES)
    • 2 years’ experience in stakeholder management & Project Management - 2 years (ES)
    • Must be knowledgeable in process design, analysis, mapping, documentation and project management skills - 2 years (ES)
    • Keen eye for details, analytical, team player, good interpersonal skills and collaborative mindset - 2 years (ES)

    Method of Application

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