M-Gas is using technology to transform lives by providing clean cooking gas to all Kenyans 24 hrs, 7 days a week. We give you our cylinder filled with gas, a smart meter, a gas cooker and a key card as part of our package so you don’t have to pay the high upfront fee of buying a gas cylinder and cooker.
Read more about this company
About the Job
- To maintain financial model of the company, provide support in budgeting and planning process, capital allocation decisions, long term planning, business performance reviews and preparation of materials for the board/shareholders/funders.
Duties & Responsibilities
Budgeting and planning
- Drive the annual process of budget preparation and regular update.
- Coordinate inputs to the budget from various business heads across the organisation
- Challenge inputs/assumptions where necessary
- Monthly update of actuals and variance analysis against the budget
- Prepare management reports for the monthly management meetings
Capital allocation decisions/ financial model
- Perform valuation of specific investments the Group undertakes. Present/defend the results to the senior management
- Develop long term financial model for the organisation
- Coordinate with business heads on the key assumptions for the valuation. Challenge key assumptions where necessary
- Present results of the valuation modelling: NPV, IRR, Payback period, break even point, tornado charts etc
- Whenever requested run multiple scenarios for the valuation
- Perform valuation of the business using methods others than DCF
Business performance reviews
- Agree/review business performance KPIs with the business heads
- Regularly populate data against the KPIs
- Analyse and interpret the data, identify trends, convert data into information and share with the business heads/depot managers and senior management
- Recommend actions based on the analysed data
- Regularly hold performance review with the business heads/depot managers
- Analyse the unit costs of various business activities
- Track performance of individual depots
- Perform internal benchmarking, analyse best and poor performers (depots, logistics, call centre etc). Identify the attributes of best performers and disseminate across the organisation
- Suggest improvements to business processes based on the analyzed data.
- Analyse consumption: top/bottom users, trends. Share insights and improvement recommendations with the management.
- Management information for the board/shareholders/funders
- Prepare management information for the board/shareholder/funders
- Prepare information for ad-hoc requests from board/shareholders/funders
- Track agreed KPIs and prepare summary notes
- Provide financial/business information for purposes of draw down notes
- Follow up on requests from board/shareholders/funders
Other
- Provide support on other ad-hoc requests form the management
- Continuously learn industry best practices and recommend implementation
- Advanced valuation and financial modelling skills. Ability to build complex models from scratch
- Strong financial analysis and critical thinking skills
- Advanced skill level in relevant MS Office packages like MS Excel , PowerPoint
- Ability to perform under pressure and toward strict deadlines
- Excellent communication skills. Confident in presenting to senior management, shareholders and funders
- Excellent organisational skills and attention to details. Self-starter and able to work under minimal supervision
- Curious and interested in business, able to see story behind the figures
- Demonstrated openness to change and ability to manage complexities and remain calm, in control even under pressure.
- Bachelor’s degree in Finance/Accounting, Business Management, Commerce or Science (Statistics)
- A master’s degree in managerial/financial courses an added advantage
- CFA/CPA qualification is an advantage
Personal Attributes
- Advanced valuation and financial modelling skills. Ability to build complex models from scratch
- Strong financial analysis and critical thinking skills
- Advanced skill level in relevant MS Office packages like MS Excel , PowerPoint
- Ability to perform under pressure and toward strict deadlines
- Excellent communication skills. Confident in presenting to senior management, shareholders and funders
- Excellent organisational skills and attention to details. Self-starter and able to work under minimal supervision
- Curious and interested in business, able to see story behind the figures
- Demonstrated openness to change and ability to manage complexities and remain calm, in control even under pressure.
Academic Qualifications
Qualification Name
Level
- Bachelor’s degree in finance/accounting, Business Management, Commerce or Science (Statistics)
Degree
- A master’s degree in managerial/financial courses an added advantage
Skill Qualifications
Skill
Level
- Advanced valuation and financial modelling skills.
- Strong financial analysis and critical thinking skills
- monitoring of transactions and reporting
go to method of application »
About the Job
- To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones with the LPG cylinders filled with gas.
- The role will also entail support to the customer service by understanding issues raised by customers as well as answering any complaints raised by the customers.
- To offer technological support on the right use and maintenance of the smart meters during and after installation.
Duties & Responsibilities
- Responsible for signing up/enrolling new customers to use LPG gas and other accessories offered by the company in their houses, preferably in the kitchen area.
- Verify customer identification by checking original documents. Call back on the telephone line to confirm the phone number.
- Satisfactorily take the customer through the contract ahead of installation
- Request the customer to re-arrange the house in readiness for the cooking solution taking ventilation into consideration.
- Perform the task of signing up customer, installation, battery change and cylinder change as well as any other task as may be assigned by the team leader from time to time.
- Responsible for giving honest feedback to operations on any consumer complaints.
- Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)
- Responsible for effectively communicating to the customers on any information that will make the experience of the customer good.
- Responsible for managing the delivery process as stipulated by the organization and use of the required technology.
- Responsible for managing the route adherence to support operations optimization by guiding the logistics on the locations for the new customers.
- In charge of the volume per sales area and increasing consumption of the Customers assigned/ allocated to them
- In charge of the customer service by communicating correctly any messages intended to our customers.
- Resolving customers delivery concerns and escalating all matters to the responsible persons
- Plays a role in giving vital information to the organization around the competitors activities
- Manages and maintains all the customers’ accounts in each area.
- Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.).
- Responsible for prompt Replenishment of cylinders that are near depletion LPG and exchanging of used batteries with charged batteries at the customers premises – Efficient and timely delivery of orders including new payments.
- Providing feedback from the customer on any issues arising on time.
- Execute any other duties as may be assigned by management from time to time.
- Form 4 Certificate, Sales qualification, College education and at least 2 years working in sales and customer service role.
- Valid Driving License with appropriate NTSA
Personal Attributes
- Form 4 Certificate, Sales qualification, College education and at least 2 years working in sales and customer service role.
- Valid Driving License with appropriate NTSA
Academic Qualifications
Qualification Name
Level
- Diploma in Business Related Field
- Diploma
Skill Qualifications
Skill
Level
Sales, customer acquisition and Customer Support
Motorbike Riding
Communication Skills
go to method of application »
About the Job
- To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones with the LPG cylinders filled with gas.
- The role will also entail support to the customer service by understanding issues raised by customers as well as answering any complaints raised by the customers.
- To offer technological support on the right use and maintenance of the smart meters during and after installation.
Duties & Responsibilities
- Responsible forsigning up /enrolling new customers to use LPG gas and accessories offered by the company in their houses, preferably in the kitchen area
- Verify customer identification by checking original documents. Call back on the telephone line to confirm the phone number.
- Satisfactorily take the customer through the contract ahead of installation.
- Request the customer to rearrange the house in readiness for the cooking solution taking ventilation into consideration.
Ensure the customer/user is present at the time of installation.
- Perform the task of signing up customer, installation, battery change and cylinder change as well as any other task as may be assigned by the team leader from time to time.
- Responsible for giving honest feedback to operations on any consumer complaints.
- Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)
- Responsible for effectively communicating to the customers on any information that will make the experience of the customer good.
- Responsible for managing the delivery process as stipulated by the organization and use of the required technology.
- Responsible for managing the route adherence to support operations optimization by guiding the logistics on the locations for the new customers.
- In charge of the volume per sales area and increasing consumption of the customers assigned/ allocated to them
- In charge of the customer service by communicating correctly any messages intended to our customers.
- Resolving customers delivery concerns and escalating all matters to the responsible persons
- Plays a role in giving vital information to the organization around the competitors activities.
- Manages and maintains all the customers’ accounts in each area.
- Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.).
- Responsible for prompt Replenishment of cylinders that are near depletion LPG and exchanging of used batteries with charged batteries at the customers premises – Efficient and timely delivery of orders including new placements.
Personal Attributes
- Integrity, Honesty, Commitment to Company goals
- Individual initiative good communication skills on the telephone and in- person
- Friendly and helpful interpersonal style
- Ability to stay calm when customers are stressed or upset.
- Attention to detail.
- Fluent in English and Kiswahil?
Academic Qualifications
Qualification Name
Level
- Bachelor’s degree in business administration, Commerce or Social Sciences
Skill Qualifications
Skill
Level
- Sales, customer acquisition and Customer Support
- Communication Skills
go to method of application »
About the Job
- Technology support on the right use and maintenance of the smart meters during and after installation. The role is also responsible to the efficient use of the company vehicles in such a manner that the company assets are optimized.
Duties & Responsibilities
- Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.).
- Responsible for Replenishment of used LPG on time.
- Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)
- Responsible for efficient and timely delivery of the orders to the intended customers. Orders are categorized into Cylinders that are near depletion or new placements.
- Responsible for managing the delivery process as stipulated by the organization and use of the required technology.
- Responsible for managing the vehicle by economically and safely driving to the required destinations and according to designated routes.
- Responsible for managing the vehicle by economically and safely driving to the required destinations and according to designated routes.
Personal Attributes
- Integrity’, Honesty, Commitment to Company goals
- Individual initiative, good communication skills on the telephone and in-person
- Friendly and helpful interpersonal style
- Ability to stay calm when customers are stressed or upset.
- Attention to detail.??
Academic Qualifications
Qualification Name
Level
- Diploma in Business Related Field
Skill Qualifications
Skill
Level
- Motorbike Riding
- Communication Skills
go to method of application »
About the Job
- To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones with the LPG cylinders filled with gas.
- The role will also entail support to the customer service by understanding issues raised by customers as well as answering any complaints raised by the customers.
- To offer technological support on the right use and maintenance of the smart meters during and after installation.
Duties & Responsibilities
- Responsible for signing up/enrolling new customers to use LPG gas and other accessories offered by the company in their houses, preferably in the kitchen area.
- Verify customer identification by checking original documents. Call back on the telephone line to confirm the phone number.
- Satisfactorily take the customer through the contract ahead of installation
- Request the customer to re-arrange the house in readiness for the cooking solution taking ventilation into consideration.
- Perform the task of signing up customer, installation, battery change and cylinder change as well as any other task as may be assigned by the team leader from time to time.
- Responsible for giving honest feedback to operations on any consumer complaints.
- Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)
- Responsible for effectively communicating to the customers on any information that will make the experience of the customer good.
- Responsible for managing the delivery process as stipulated by the organization and use of the required technology.
- Responsible for managing the route adherence to support operations optimization by guiding the logistics on the locations for the new customers.
- In charge of the volume per sales area and increasing consumption of the Customers assigned/ allocated to them
- In charge of the customer service by communicating correctly any messages intended to our customers.
- Resolving customers delivery concerns and escalating all matters to the responsible persons
- Plays a role in giving vital information to the organization around the competitors activities
- Manages and maintains all the customers’ accounts in each area.
- Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.).
- Responsible for prompt Replenishment of cylinders that are near depletion LPG and exchanging of used batteries with charged batteries at the customers premises – Efficient and timely delivery of orders including new payments.
- Providing feedback from the customer on any issues arising on time.
- Execute any other duties as may be assigned by management from time to time.
- Form 4 Certificate, Sales qualification, College education and at least 2 years working in sales and customer service role.
- Valid Driving License with appropriate NTSA
Personal Attributes
- Form 4 Certificate, Sales qualification, College education and at least 2 years working in sales and customer service role.
- Valid Driving License with appropriate NTSA
Academic Qualifications
Qualification Name
Level
- Diploma in Business Related Field
Skill Qualifications
Skill
Level
- Motorbike Riding
- Sales, customer acquisition and Customer Support
- Communication Skills
go to method of application »
About the Job
- To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones with the LPG cylinders filled with gas.
- The role will also entail support to the customer service by understanding issues raised by customers as well as answering any complaints raised by the customers.
- To offer technological support on the right use and maintenance of the smart meters during and after installation.
Duties & Responsibilities
- Responsible forsigning up /enrolling new customers to use LPG gas and accessories offered by the company in their houses, preferably in the kitchen area
- Verify customer identification by checking original documents. Call back on the telephone line to confirm the phone number.
- Satisfactorily take the customer through the contract ahead of installation.
- Request the customer to rearrange the house in readiness for the cooking solution taking ventilation into consideration.
Ensure the customer/user is present at the time of installation.
- Perform the task of signing up customer, installation, battery change and cylinder change as well as any other task as may be assigned by the team leader from time to time.
- Responsible for giving honest feedback to operations on any consumer complaints.
- Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)
- Responsible for effectively communicating to the customers on any information that will make the experience of the customer good.
- Responsible for managing the delivery process as stipulated by the organization and use of the required technology.
- Responsible for managing the route adherence to support operations optimization by guiding the logistics on the locations for the new customers.
- In charge of the volume per sales area and increasing consumption of the customers assigned/ allocated to them
- In charge of the customer service by communicating correctly any messages intended to our customers.
- Resolving customers delivery concerns and escalating all matters to the responsible persons
- Plays a role in giving vital information to the organization around the competitors activities.
- Manages and maintains all the customers’ accounts in each area.
- Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.).
- Responsible for prompt Replenishment of cylinders that are near depletion LPG and exchanging of used batteries with charged batteries at the customers premises – Efficient and timely delivery of orders including new placements.
Personal Attributes
- Integrity, Honesty, Commitment to Company goals
- Individual initiative good communication skills on the telephone and in- person
- Friendly and helpful interpersonal style
- Ability to stay calm when customers are stressed or upset.
- Attention to detail.
- Fluent in English and Kiswahil?
Academic Qualifications
Qualification Name
Level
- Bachelor’s degree in business administration, Commerce or Social Sciences
Skill Qualifications
Skill
Level
- Sales, customer acquisition and Customer Support
- Communication Skills
go to method of application »
About the Job
- Technology support on the right use and maintenance of the smart meters during and after installation. The role is also responsible to the efficient use of the company vehicles in such a manner that the company assets are optimized.
Duties & Responsibilities
- Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.).
- Responsible for Replenishment of used LPG on time.
- Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)
- Responsible for efficient and timely delivery of the orders to the intended customers. Orders are categorized into Cylinders that are near depletion or new placements.
- Responsible for managing the delivery process as stipulated by the organization and use of the required technology.
- Responsible for managing the vehicle by economically and safely driving to the required destinations and according to designated routes.
- Responsible for managing the vehicle by economically and safely driving to the required destinations and according to designated routes.
Personal Attributes
- Integrity’, Honesty, Commitment to Company goals
- Individual initiative, good communication skills on the telephone and in-person
- Friendly and helpful interpersonal style
- Ability to stay calm when customers are stressed or upset.
- Attention to detail.??
Academic Qualifications
Qualification Name
Level
- Diploma in Business Related Field
Skill Qualifications
Skill
Level
- Motorbike Riding
- Communication Skills
go to method of application »
About the Job
- To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones with the LPG cylinders filled with gas.
- The role will also entail support to the customer service by understanding issues raised by customers as well as answering any complaints raised by the customers.
- To offer technological support on the right use and maintenance of the smart meters during and after installation.
Duties & Responsibilities
- Responsible for signing up/enrolling new customers to use LPG gas and other accessories offered by the company in their houses, preferably in the kitchen area.
- Verify customer identification by checking original documents. Call back on the telephone line to confirm the phone number.
- Satisfactorily take the customer through the contract ahead of installation
- Request the customer to re-arrange the house in readiness for the cooking solution taking ventilation into consideration.
- Perform the task of signing up customer, installation, battery change and cylinder change as well as any other task as may be assigned by the team leader from time to time.
- Responsible for giving honest feedback to operations on any consumer complaints.
- Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)
- Responsible for effectively communicating to the customers on any information that will make the experience of the customer good.
- Responsible for managing the delivery process as stipulated by the organization and use of the required technology.
- Responsible for managing the route adherence to support operations optimization by guiding the logistics on the locations for the new customers.
- In charge of the volume per sales area and increasing consumption of the Customers assigned/ allocated to them
- In charge of the customer service by communicating correctly any messages intended to our customers.
- Resolving customers delivery concerns and escalating all matters to the responsible persons
- Plays a role in giving vital information to the organization around the competitors activities
- Manages and maintains all the customers’ accounts in each area.
- Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.).
- Responsible for prompt Replenishment of cylinders that are near depletion LPG and exchanging of used batteries with charged batteries at the customers premises – Efficient and timely delivery of orders including new payments.
- Providing feedback from the customer on any issues arising on time.
- Execute any other duties as may be assigned by management from time to time.
- Form 4 Certificate, Sales qualification, College education and at least 2 years working in sales and customer service role.
- Valid Driving License with appropriate NTSA
Personal Attributes
- Form 4 Certificate, Sales qualification, College education and at least 2 years working in sales and customer service role.
- Valid Driving License with appropriate NTSA
Academic Qualifications
Qualification Name
Level
- Diploma in Business Related Field
Skill Qualifications
Skill
Level
- Motorbike Riding
- Sales, customer acquisition and Customer Support
- Communication Skills
go to method of application »
About the Job
- To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones with the LPG cylinders filled with gas.
- The role will also entail support to the customer service by understanding issues raised by customers as well as answering any complaints raised by the customers.
- To offer technological support on the right use and maintenance of the smart meters during and after installation.
Duties & Responsibilities
- Responsible forsigning up /enrolling new customers to use LPG gas and accessories offered by the company in their houses, preferably in the kitchen area
- Verify customer identification by checking original documents. Call back on the telephone line to confirm the phone number.
- Satisfactorily take the customer through the contract ahead of installation.
- Request the customer to rearrange the house in readiness for the cooking solution taking ventilation into consideration.
Ensure the customer/user is present at the time of installation.
- Perform the task of signing up customer, installation, battery change and cylinder change as well as any other task as may be assigned by the team leader from time to time.
- Responsible for giving honest feedback to operations on any consumer complaints.
- Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)
- Responsible for effectively communicating to the customers on any information that will make the experience of the customer good.
- Responsible for managing the delivery process as stipulated by the organization and use of the required technology.
- Responsible for managing the route adherence to support operations optimization by guiding the logistics on the locations for the new customers.
- In charge of the volume per sales area and increasing consumption of the customers assigned/ allocated to them
- In charge of the customer service by communicating correctly any messages intended to our customers.
- Resolving customers delivery concerns and escalating all matters to the responsible persons
- Plays a role in giving vital information to the organization around the competitors activities.
- Manages and maintains all the customers’ accounts in each area.
- Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.).
- Responsible for prompt Replenishment of cylinders that are near depletion LPG and exchanging of used batteries with charged batteries at the customers premises – Efficient and timely delivery of orders including new placements.
Personal Attributes
- Integrity, Honesty, Commitment to Company goals
- Individual initiative good communication skills on the telephone and in- person
- Friendly and helpful interpersonal style
- Ability to stay calm when customers are stressed or upset.
- Attention to detail.
- Fluent in English and Kiswahil?
Academic Qualifications
Qualification Name
Level
- Bachelor’s degree in business administration, Commerce or Social Sciences
Skill Qualifications
Skill
Level
- Sales, customer acquisition and Customer Support
- Communication Skills
go to method of application »
About the Job
- To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones with the LPG cylinders filled with gas.
- The role will also entail support to the customer service by understanding issues raised by customers as well as answering any complaints raised by the customers.
- To offer technological support on the right use and maintenance of the smart meters during and after installation.
Duties & Responsibilities
- Responsible for signing up/enrolling new customers to use LPG gas and other accessories offered by the company in their houses, preferably in the kitchen area.
- Verify customer identification by checking original documents. Call back on the telephone line to confirm the phone number.
- Satisfactorily take the customer through the contract ahead of installation
- Request the customer to re-arrange the house in readiness for the cooking solution taking ventilation into consideration.
- Perform the task of signing up customer, installation, battery change and cylinder change as well as any other task as may be assigned by the team leader from time to time.
- Responsible for giving honest feedback to operations on any consumer complaints.
- Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)
- Responsible for effectively communicating to the customers on any information that will make the experience of the customer good.
- Responsible for managing the delivery process as stipulated by the organization and use of the required technology.
- Responsible for managing the route adherence to support operations optimization by guiding the logistics on the locations for the new customers.
- In charge of the volume per sales area and increasing consumption of the Customers assigned/ allocated to them
- In charge of the customer service by communicating correctly any messages intended to our customers.
- Resolving customers delivery concerns and escalating all matters to the responsible persons
- Plays a role in giving vital information to the organization around the competitors activities
- Manages and maintains all the customers’ accounts in each area.
- Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.).
- Responsible for prompt Replenishment of cylinders that are near depletion LPG and exchanging of used batteries with charged batteries at the customers premises – Efficient and timely delivery of orders including new payments.
- Providing feedback from the customer on any issues arising on time.
- Execute any other duties as may be assigned by management from time to time
- Form 4 Certificate, Sales qualification, College education and at least 2 years working in sales and customer service role.
- Valid Driving License with appropriate NTSA
Personal Attributes
- Form 4 Certificate, Sales qualification, College education and at least 2 years working in sales and customer service role.
- Valid Driving License with appropriate NTSA
Academic Qualifications
Qualification Name
Level
- Diploma in Business Related Field Diploma
Skill Qualifications
Skill
Level
- Motorbike Riding
- Communication Skills
go to method of application »
About the Job
- To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones with the LPG cylinders filled with gas.
- The role will also entail support to the customer service by understanding issues raised by customers as well as answering any complaints raised by the customers.
- To offer technological support on the right use and maintenance of the smart meters during and after installation.
Duties & Responsibilities
- Responsible for signing up/enrolling new customers to use LPG gas and other accessories offered by the company in their houses, preferably in the kitchen area.
- Verify customer identification by checking original documents. Call back on the telephone line to confirm the phone number.
- Satisfactorily take the customer through the contract ahead of installation
- Request the customer to re-arrange the house in readiness for the cooking solution taking ventilation into consideration.
- Perform the task of signing up customer, installation, battery change and cylinder change as well as any other task as may be assigned by the team leader from time to time.
- Responsible for giving honest feedback to operations on any consumer complaints.
- Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)
- Responsible for effectively communicating to the customers on any information that will make the experience of the customer good.
- Responsible for managing the delivery process as stipulated by the organization and use of the required technology.
- Responsible for managing the route adherence to support operations optimization by guiding the logistics on the locations for the new customers.
- In charge of the volume per sales area and increasing consumption of the Customers assigned/ allocated to them
- In charge of the customer service by communicating correctly any messages intended to our customers.
- Resolving customers delivery concerns and escalating all matters to the responsible persons
- Plays a role in giving vital information to the organization around the competitors activities
- Manages and maintains all the customers’ accounts in each area.
- Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.).
- Responsible for prompt Replenishment of cylinders that are near depletion LPG and exchanging of used batteries with charged batteries at the customers premises – Efficient and timely delivery of orders including new payments.
- Providing feedback from the customer on any issues arising on time.
- Execute any other duties as may be assigned by management from time to time.
- Form 4 Certificate, Sales qualification, College education and at least 2 years working in sales and customer service role.
- Valid Driving License with appropriate NTSA
Personal Attributes
- Form 4 Certificate, Sales qualification, College education and at least 2 years working in sales and customer service role.
- Valid Driving License with appropriate NTSA
Academic Qualifications
Qualification Name
Level
- Diploma in Business Related Field
Skill Qualifications
Skill
Level
- Motorbike Riding
- Sales, customer acquisition and Customer Support
- Communication Skills
go to method of application »
About the Job
- To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones with the LPG cylinders filled with gas.
- The role will also entail support to the customer service by understanding issues raised by customers as well as answering any complaints raised by the customers.
- To offer technological support on the right use and maintenance of the smart meters during and after installation.
Duties & Responsibilities
- Responsible forsigning up /enrolling new customers to use LPG gas and accessories offered by the company in their houses, preferably in the kitchen area
- Verify customer identification by checking original documents. Call back on the telephone line to confirm the phone number.
- Satisfactorily take the customer through the contract ahead of installation.
- Request the customer to rearrange the house in readiness for the cooking solution taking ventilation into consideration.
Ensure the customer/user is present at the time of installation.
- Perform the task of signing up customer, installation, battery change and cylinder change as well as any other task as may be assigned by the team leader from time to time.
- Responsible for giving honest feedback to operations on any consumer complaints.
- Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)
- Responsible for effectively communicating to the customers on any information that will make the experience of the customer good.
- Responsible for managing the delivery process as stipulated by the organization and use of the required technology.
- Responsible for managing the route adherence to support operations optimization by guiding the logistics on the locations for the new customers.
- In charge of the volume per sales area and increasing consumption of the customers assigned/ allocated to them
- In charge of the customer service by communicating correctly any messages intended to our customers.
- Resolving customers delivery concerns and escalating all matters to the responsible persons
- Plays a role in giving vital information to the organization around the competitors activities.
- Manages and maintains all the customers’ accounts in each area.
- Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.).
- Responsible for prompt Replenishment of cylinders that are near depletion LPG and exchanging of used batteries with charged batteries at the customers premises – Efficient and timely delivery of orders including new placements.
Personal Attributes
- Integrity, Honesty, Commitment to Company goals
- Individual initiative good communication skills on the telephone and in- person
- Friendly and helpful interpersonal style
- Ability to stay calm when customers are stressed or upset.
- Attention to detail.
- Fluent in English and Kiswahil?
Academic Qualifications
Qualification Name
Level
- Bachelor’s degree in business administration, Commerce or Social Sciences
Skill Qualifications
Skill
Level
- Sales, customer acquisition and Customer Support
- Communication Skills
go to method of application »
About the Job
- To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones with the LPG cylinders filled with gas.
- The role will also entail support to the customer service by understanding issues raised by customers as well as answering any complaints raised by the customers.
- To offer technological support on the right use and maintenance of the smart meters during and after installation.
Duties & Responsibilities
- Responsible for signing up/enrolling new customers to use LPG gas and other accessories offered by the company in their houses, preferably in the kitchen area.
- Verify customer identification by checking original documents. Call back on the telephone line to confirm the phone number.
- Satisfactorily take the customer through the contract ahead of installation
- Request the customer to re-arrange the house in readiness for the cooking solution taking ventilation into consideration.
- Perform the task of signing up customer, installation, battery change and cylinder change as well as any other task as may be assigned by the team leader from time to time.
- Responsible for giving honest feedback to operations on any consumer complaints.
- Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)
- Responsible for effectively communicating to the customers on any information that will make the experience of the customer good.
- Responsible for managing the delivery process as stipulated by the organization and use of the required technology.
- Responsible for managing the route adherence to support operations optimization by guiding the logistics on the locations for the new customers.
- In charge of the volume per sales area and increasing consumption of the Customers assigned/ allocated to them
- In charge of the customer service by communicating correctly any messages intended to our customers.
- Resolving customers delivery concerns and escalating all matters to the responsible persons
- Plays a role in giving vital information to the organization around the competitors activities
- Manages and maintains all the customers’ accounts in each area.
- Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.).
- Responsible for prompt Replenishment of cylinders that are near depletion LPG and exchanging of used batteries with charged batteries at the customers premises – Efficient and timely delivery of orders including new payments.
- Providing feedback from the customer on any issues arising on time.
- Execute any other duties as may be assigned by management from time to time
- Form 4 Certificate, Sales qualification, College education and at least 2 years working in sales and customer service role.
- Valid Driving License with appropriate NTSA
Personal Attributes
- Form 4 Certificate, Sales qualification, College education and at least 2 years working in sales and customer service role.
- Valid Driving License with appropriate NTSA
Academic Qualifications
Qualification Name
Level
- Diploma in Business Related Field Diploma
Skill Qualifications
Skill
Level
- Motorbike Riding
- Communication Skills
go to method of application »
About the Job
- To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones with the LPG cylinders filled with gas.
- The role will also entail support to the customer service by understanding issues raised by customers as well as answering any complaints raised by the customers.
- To offer technological support on the right use and maintenance of the smart meters during and after installation.
Duties & Responsibilities
- Responsible for signing up/enrolling new customers to use LPG gas and other accessories offered by the company in their houses, preferably in the kitchen area.
- Verify customer identification by checking original documents. Call back on the telephone line to confirm the phone number.
- Satisfactorily take the customer through the contract ahead of installation
- Request the customer to re-arrange the house in readiness for the cooking solution taking ventilation into consideration.
- Perform the task of signing up customer, installation, battery change and cylinder change as well as any other task as may be assigned by the team leader from time to time.
- Responsible for giving honest feedback to operations on any consumer complaints.
- Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)
- Responsible for effectively communicating to the customers on any information that will make the experience of the customer good.
- Responsible for managing the delivery process as stipulated by the organization and use of the required technology.
- Responsible for managing the route adherence to support operations optimization by guiding the logistics on the locations for the new customers.
- In charge of the volume per sales area and increasing consumption of the Customers assigned/ allocated to them
- In charge of the customer service by communicating correctly any messages intended to our customers.
- Resolving customers delivery concerns and escalating all matters to the responsible persons
- Plays a role in giving vital information to the organization around the competitors activities
- Manages and maintains all the customers’ accounts in each area.
- Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.).
- Responsible for prompt Replenishment of cylinders that are near depletion LPG and exchanging of used batteries with charged batteries at the customers premises – Efficient and timely delivery of orders including new payments.
- Providing feedback from the customer on any issues arising on time.
- Execute any other duties as may be assigned by management from time to time.
- Form 4 Certificate, Sales qualification, College education and at least 2 years working in sales and customer service role.
- Valid Driving License with appropriate NTSA
Personal Attributes
- Form 4 Certificate, Sales qualification, College education and at least 2 years working in sales and customer service role.
- Valid Driving License with appropriate NTSA
Academic Qualifications
Qualification Name
Level
- Diploma in Business Related Field
Skill Qualifications
Skill
Level
- Motorbike Riding
- Sales, customer acquisition and Customer Support
- Communication Skills
go to method of application »
About the Job
- To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones with the LPG cylinders filled with gas.
- The role will also entail support to the customer service by understanding issues raised by customers as well as answering any complaints raised by the customers.
- To offer technological support on the right use and maintenance of the smart meters during and after installation.
Duties & Responsibilities
- Responsible forsigning up /enrolling new customers to use LPG gas and accessories offered by the company in their houses, preferably in the kitchen area
- Verify customer identification by checking original documents. Call back on the telephone line to confirm the phone number.
- Satisfactorily take the customer through the contract ahead of installation.
- Request the customer to rearrange the house in readiness for the cooking solution taking ventilation into consideration.
Ensure the customer/user is present at the time of installation.
- Perform the task of signing up customer, installation, battery change and cylinder change as well as any other task as may be assigned by the team leader from time to time.
- Responsible for giving honest feedback to operations on any consumer complaints.
- Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)
- Responsible for effectively communicating to the customers on any information that will make the experience of the customer good.
- Responsible for managing the delivery process as stipulated by the organization and use of the required technology.
- Responsible for managing the route adherence to support operations optimization by guiding the logistics on the locations for the new customers.
- In charge of the volume per sales area and increasing consumption of the customers assigned/ allocated to them
- In charge of the customer service by communicating correctly any messages intended to our customers.
- Resolving customers delivery concerns and escalating all matters to the responsible persons
- Plays a role in giving vital information to the organization around the competitors activities.
- Manages and maintains all the customers’ accounts in each area.
- Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.).
- Responsible for prompt Replenishment of cylinders that are near depletion LPG and exchanging of used batteries with charged batteries at the customers premises – Efficient and timely delivery of orders including new placements.
Personal Attributes
- Integrity, Honesty, Commitment to Company goals
- Individual initiative good communication skills on the telephone and in- person
- Friendly and helpful interpersonal style
- Ability to stay calm when customers are stressed or upset.
- Attention to detail.
- Fluent in English and Kiswahil?
Academic Qualifications
Qualification Name
Level
- Bachelor’s degree in business administration, Commerce or Social Sciences
Skill Qualifications
Skill
Level
- Sales, customer acquisition and Customer Support
- Communication Skills
go to method of application »
About the Job
- To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones with the LPG cylinders filled with gas.
- The role will also entail support to the customer service by understanding issues raised by customers as well as answering any complaints raised by the customers.
- To offer technological support on the right use and maintenance of the smart meters during and after installation.
Duties & Responsibilities
- Responsible for signing up/enrolling new customers to use LPG gas and other accessories offered by the company in their houses, preferably in the kitchen area.
- Verify customer identification by checking original documents. Call back on the telephone line to confirm the phone number.
- Satisfactorily take the customer through the contract ahead of installation
- Request the customer to re-arrange the house in readiness for the cooking solution taking ventilation into consideration.
- Perform the task of signing up customer, installation, battery change and cylinder change as well as any other task as may be assigned by the team leader from time to time.
- Responsible for giving honest feedback to operations on any consumer complaints.
- Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)
- Responsible for effectively communicating to the customers on any information that will make the experience of the customer good.
- Responsible for managing the delivery process as stipulated by the organization and use of the required technology.
- Responsible for managing the route adherence to support operations optimization by guiding the logistics on the locations for the new customers.
- In charge of the volume per sales area and increasing consumption of the Customers assigned/ allocated to them
- In charge of the customer service by communicating correctly any messages intended to our customers.
- Resolving customers delivery concerns and escalating all matters to the responsible persons
- Plays a role in giving vital information to the organization around the competitors activities
- Manages and maintains all the customers’ accounts in each area.
- Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.).
- Responsible for prompt Replenishment of cylinders that are near depletion LPG and exchanging of used batteries with charged batteries at the customers premises – Efficient and timely delivery of orders including new payments.
- Providing feedback from the customer on any issues arising on time.
- Execute any other duties as may be assigned by management from time to time
- Form 4 Certificate, Sales qualification, College education and at least 2 years working in sales and customer service role.
- Valid Driving License with appropriate NTSA
Personal Attributes
- Form 4 Certificate, Sales qualification, College education and at least 2 years working in sales and customer service role.
- Valid Driving License with appropriate NTSA
Academic Qualifications
Qualification Name
Level
- Diploma in Business Related Field Diploma
Skill Qualifications
Skill
Level
- Motorbike Riding
- Communication Skills
go to method of application »
About the Job
- To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones with the LPG cylinders filled with gas.
- The role will also entail support to the customer service by understanding issues raised by customers as well as answering any complaints raised by the customers.
- To offer technological support on the right use and maintenance of the smart meters during and after installation.
Duties & Responsibilities
- Responsible for signing up/enrolling new customers to use LPG gas and other accessories offered by the company in their houses, preferably in the kitchen area.
- Verify customer identification by checking original documents. Call back on the telephone line to confirm the phone number.
- Satisfactorily take the customer through the contract ahead of installation
- Request the customer to re-arrange the house in readiness for the cooking solution taking ventilation into consideration.
- Perform the task of signing up customer, installation, battery change and cylinder change as well as any other task as may be assigned by the team leader from time to time.
- Responsible for giving honest feedback to operations on any consumer complaints.
- Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)
- Responsible for effectively communicating to the customers on any information that will make the experience of the customer good.
- Responsible for managing the delivery process as stipulated by the organization and use of the required technology.
- Responsible for managing the route adherence to support operations optimization by guiding the logistics on the locations for the new customers.
- In charge of the volume per sales area and increasing consumption of the Customers assigned/ allocated to them
- In charge of the customer service by communicating correctly any messages intended to our customers.
- Resolving customers delivery concerns and escalating all matters to the responsible persons
- Plays a role in giving vital information to the organization around the competitors activities
- Manages and maintains all the customers’ accounts in each area.
- Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.).
- Responsible for prompt Replenishment of cylinders that are near depletion LPG and exchanging of used batteries with charged batteries at the customers premises – Efficient and timely delivery of orders including new payments.
- Providing feedback from the customer on any issues arising on time.
- Execute any other duties as may be assigned by management from time to time.
- Form 4 Certificate, Sales qualification, College education and at least 2 years working in sales and customer service role.
- Valid Driving License with appropriate NTSA
Personal Attributes
- Form 4 Certificate, Sales qualification, College education and at least 2 years working in sales and customer service role.
- Valid Driving License with appropriate NTSA
Academic Qualifications
Qualification Name
Level
- Diploma in Business Related Field
Skill Qualifications
Skill
Level
- Motorbike Riding
- Sales, customer acquisition and Customer Support
- Communication Skills
go to method of application »
About the Job
- To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones with the LPG cylinders filled with gas.
- The role will also entail support to the customer service by understanding issues raised by customers as well as answering any complaints raised by the customers.
- To offer technological support on the right use and maintenance of the smart meters during and after installation.
Duties & Responsibilities
- Responsible forsigning up /enrolling new customers to use LPG gas and accessories offered by the company in their houses, preferably in the kitchen area
- Verify customer identification by checking original documents. Call back on the telephone line to confirm the phone number.
- Satisfactorily take the customer through the contract ahead of installation.
- Request the customer to rearrange the house in readiness for the cooking solution taking ventilation into consideration.
Ensure the customer/user is present at the time of installation.
- Perform the task of signing up customer, installation, battery change and cylinder change as well as any other task as may be assigned by the team leader from time to time.
- Responsible for giving honest feedback to operations on any consumer complaints.
- Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)
- Responsible for effectively communicating to the customers on any information that will make the experience of the customer good.
- Responsible for managing the delivery process as stipulated by the organization and use of the required technology.
- Responsible for managing the route adherence to support operations optimization by guiding the logistics on the locations for the new customers.
- In charge of the volume per sales area and increasing consumption of the customers assigned/ allocated to them
- In charge of the customer service by communicating correctly any messages intended to our customers.
- Resolving customers delivery concerns and escalating all matters to the responsible persons
- Plays a role in giving vital information to the organization around the competitors activities.
- Manages and maintains all the customers’ accounts in each area.
- Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.).
- Responsible for prompt Replenishment of cylinders that are near depletion LPG and exchanging of used batteries with charged batteries at the customers premises – Efficient and timely delivery of orders including new placements.
Personal Attributes
- Integrity, Honesty, Commitment to Company goals
- Individual initiative good communication skills on the telephone and in- person
- Friendly and helpful interpersonal style
- Ability to stay calm when customers are stressed or upset.
- Attention to detail.
- Fluent in English and Kiswahil?
Academic Qualifications
Qualification Name
Level
- Bachelor’s degree in business administration, Commerce or Social Sciences
Skill Qualifications
Skill
Level
- Sales, customer acquisition and Customer Support
- Communication Skills
go to method of application »
About the Job
- To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones with the LPG cylinders filled with gas.
- The role will also entail support to the customer service by understanding issues raised by customers as well as answering any complaints raised by the customers.
- To offer technological support on the right use and maintenance of the smart meters during and after installation.
Duties & Responsibilities
- Responsible for signing up/enrolling new customers to use LPG gas and other accessories offered by the company in their houses, preferably in the kitchen area.
- Verify customer identification by checking original documents. Call back on the telephone line to confirm the phone number.
- Satisfactorily take the customer through the contract ahead of installation
- Request the customer to re-arrange the house in readiness for the cooking solution taking ventilation into consideration.
- Perform the task of signing up customer, installation, battery change and cylinder change as well as any other task as may be assigned by the team leader from time to time.
- Responsible for giving honest feedback to operations on any consumer complaints.
- Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)
- Responsible for effectively communicating to the customers on any information that will make the experience of the customer good.
- Responsible for managing the delivery process as stipulated by the organization and use of the required technology.
- Responsible for managing the route adherence to support operations optimization by guiding the logistics on the locations for the new customers.
- In charge of the volume per sales area and increasing consumption of the Customers assigned/ allocated to them
- In charge of the customer service by communicating correctly any messages intended to our customers.
- Resolving customers delivery concerns and escalating all matters to the responsible persons
- Plays a role in giving vital information to the organization around the competitors activities
- Manages and maintains all the customers’ accounts in each area.
- Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.).
- Responsible for prompt Replenishment of cylinders that are near depletion LPG and exchanging of used batteries with charged batteries at the customers premises – Efficient and timely delivery of orders including new payments.
- Providing feedback from the customer on any issues arising on time.
- Execute any other duties as may be assigned by management from time to time
- Form 4 Certificate, Sales qualification, College education and at least 2 years working in sales and customer service role.
- Valid Driving License with appropriate NTSA
Personal Attributes
- Form 4 Certificate, Sales qualification, College education and at least 2 years working in sales and customer service role.
- Valid Driving License with appropriate NTSA
Academic Qualifications
Qualification Name
Level
- Diploma in Business Related Field Diploma
Skill Qualifications
Skill
Level
- Motorbike Riding
- Communication Skills
go to method of application »
About the Job
- To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones with the LPG cylinders filled with gas.
- The role will also entail support to the customer service by understanding issues raised by customers as well as answering any complaints raised by the customers.
- To offer technological support on the right use and maintenance of the smart meters during and after installation.
Duties & Responsibilities
- Responsible for signing up/enrolling new customers to use LPG gas and other accessories offered by the company in their houses, preferably in the kitchen area.
- Verify customer identification by checking original documents. Call back on the telephone line to confirm the phone number.
- Satisfactorily take the customer through the contract ahead of installation
- Request the customer to re-arrange the house in readiness for the cooking solution taking ventilation into consideration.
- Perform the task of signing up customer, installation, battery change and cylinder change as well as any other task as may be assigned by the team leader from time to time.
- Responsible for giving honest feedback to operations on any consumer complaints.
- Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)
- Responsible for effectively communicating to the customers on any information that will make the experience of the customer good.
- Responsible for managing the delivery process as stipulated by the organization and use of the required technology.
- Responsible for managing the route adherence to support operations optimization by guiding the logistics on the locations for the new customers.
- In charge of the volume per sales area and increasing consumption of the Customers assigned/ allocated to them
- In charge of the customer service by communicating correctly any messages intended to our customers.
- Resolving customers delivery concerns and escalating all matters to the responsible persons
- Plays a role in giving vital information to the organization around the competitors activities
- Manages and maintains all the customers’ accounts in each area.
- Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.).
- Responsible for prompt Replenishment of cylinders that are near depletion LPG and exchanging of used batteries with charged batteries at the customers premises – Efficient and timely delivery of orders including new payments.
- Providing feedback from the customer on any issues arising on time.
- Execute any other duties as may be assigned by management from time to time.
- Form 4 Certificate, Sales qualification, College education and at least 2 years working in sales and customer service role.
- Valid Driving License with appropriate NTSA
Personal Attributes
- Form 4 Certificate, Sales qualification, College education and at least 2 years working in sales and customer service role.
- Valid Driving License with appropriate NTSA
Academic Qualifications
Qualification Name
Level
- Diploma in Business Related Field
Skill Qualifications
Skill
Level
- Motorbike Riding
- Sales, customer acquisition and Customer Support
- Communication Skills
go to method of application »
About the Job
- To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones with the LPG cylinders filled with gas.
- The role will also entail support to the customer service by understanding issues raised by customers as well as answering any complaints raised by the customers.
- To offer technological support on the right use and maintenance of the smart meters during and after installation.
Duties & Responsibilities
- Responsible forsigning up /enrolling new customers to use LPG gas and accessories offered by the company in their houses, preferably in the kitchen area
- Verify customer identification by checking original documents. Call back on the telephone line to confirm the phone number.
- Satisfactorily take the customer through the contract ahead of installation.
- Request the customer to rearrange the house in readiness for the cooking solution taking ventilation into consideration.
Ensure the customer/user is present at the time of installation.
- Perform the task of signing up customer, installation, battery change and cylinder change as well as any other task as may be assigned by the team leader from time to time.
- Responsible for giving honest feedback to operations on any consumer complaints.
- Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)
- Responsible for effectively communicating to the customers on any information that will make the experience of the customer good.
- Responsible for managing the delivery process as stipulated by the organization and use of the required technology.
- Responsible for managing the route adherence to support operations optimization by guiding the logistics on the locations for the new customers.
- In charge of the volume per sales area and increasing consumption of the customers assigned/ allocated to them
- In charge of the customer service by communicating correctly any messages intended to our customers.
- Resolving customers delivery concerns and escalating all matters to the responsible persons
- Plays a role in giving vital information to the organization around the competitors activities.
- Manages and maintains all the customers’ accounts in each area.
- Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.).
- Responsible for prompt Replenishment of cylinders that are near depletion LPG and exchanging of used batteries with charged batteries at the customers premises – Efficient and timely delivery of orders including new placements.
Personal Attributes
- Integrity, Honesty, Commitment to Company goals
- Individual initiative good communication skills on the telephone and in- person
- Friendly and helpful interpersonal style
- Ability to stay calm when customers are stressed or upset.
- Attention to detail.
- Fluent in English and Kiswahil?
Academic Qualifications
Qualification Name
Level
- Bachelor’s degree in business administration, Commerce or Social Sciences
Skill Qualifications
Skill
Level
- Sales, customer acquisition and Customer Support
- Communication Skills
Method of Application
Use the link(s) below to apply on company website.
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Gmail
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