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Marie Stopes International is an international non-governmental organisation providing contraception and safe abortion services in 37 countries around the world. Marie Stopes International as an organisation lobbies in favour of access to abortion, and provides a variety of sexual and reproductive healthcare services including advice, vasectomies, and aborti...
Key Responsibilities
- Participate in training sessions for study procedures, testing and review of data collection tools.
- Identify, recruit, and screen eligible clients to participate in the study and flawlessly maintain their confidentiality.
- Administer and document informed consent process; securely store all informed consent documents per study procedures.
- Develop an in-depth understanding of study design and goals and ensure that the study is conducted in compliance with study protocols and other regulatory requirements.
- Work closely with the study coordinators to prepare daily and weekly interview schedules
- Conduct quantitative interviews with study participants
- Provide regular progress updates to the study coordinators
- Ensure the smooth and efficient day-to-day operation of research and data collection activities
- Respond to questions about the study posed by participants and any other relevant persons
- Other duties as assigned by the Study Coordinator
REQUIREMENTS
Qualifications
- Minimum Certificate/Diploma qualification in Communications, Psychology, Public Health, Community Health, Epidemiology or a related discipline.
- Minimum 2 years post training working experience
- Having experience of working in a call centre particularly in the healthcare sector will be an added advantage
Knowledge and abilities
- Minimum 1 year experience in call centre (Preferably in a healthcare sector)
- Demonstrated experience in conducting surveys and in-depth interviews, familiarity with ODK or KOBO collect is required.
- Possess advanced computer skills and experience in MS Office
- Demonstrated high attention to detail and ability to follow through sensitive conversations to completion.
- Punctual and reliable
- Good organisation and prioritisation skills
- Ability to work with less supervision and initiative.
- High regard for confidentiality and demonstrate integrity.
go to method of application »
Key Responsibilities
On-Ground & Community Marketing
- Plan and implement daily and weekly community marketing activities within the centre’s catchment area
- Conduct door-to-door mobilization, market activations, and community sensitization talks
- Build relationships with referral partners, community health promoters (CHPs), peer educators, youth champions, and local leaders
- Identify and map high-potential areas (estates, markets, boda stages, colleges, workplaces) for sustained engagement
- Mobilize clients for centre services and special service days/promotions
Below-the-Line (BTL) Marketing Activities
- Distribute approved IEC materials (flyers, posters, brochures) in strategic locations
- Support activations such as roadshows, tent activations, market storms, and community events
- Identify opportunities for posters, noticeboards, and wall branding in the community (with proper approvals)
- Ensure correct and consistent use of MSK branding and messaging at all times
Client Referral & Follow-Up
- Issue and track referral slips or codes to measure marketing impact and effective referrals
- Follow up with potential clients who expressed interest but did not visit the centre
- Support appointment booking during mobilization activities where possible
Partnerships & Linkages
- Establish and maintain working relationships with:
- Pharmacies and chemists
- Salons and barbershops
- Women associations/ Chama
- Youth groups and women’s groups
- Workplaces and learning institutions
- Identify and nurture referral champions within the community
Data Collection & Reporting
- Maintain daily records of:
- Areas visited
- Activities conducted
- Number of people reached
- Referrals generated
- Submit weekly and monthly marketing reports to the Centre Manager and Marketing Team
- Provide feedback on community perceptions, competitor activities, and emerging client needs
Brand Representation & Compliance
- Act as a professional ambassador of Marie Stopes Kenya in the community
- Ensure all communication is accurate, respectful, confidential, and non-judgmental
- Adhere strictly to safeguarding, consent, and privacy guidelines
- Avoid making medical claims beyond approved messaging
Support to Centre Campaigns
- Support centre-led campaigns, service days, and promotional drives
- Assist in mobilization for new service introductions or priority health campaigns
- Work closely with service providers to understand key services to promote
Key Performance Indicators (KPIs)
- Number of on-ground activities conducted per week
- Number of referrals generated
- Conversion rate of referrals to actual clients
- Growth in client volume linked to marketing activities
- Number of active community referral partners
- Timely and accurate submission of reports
Working Conditions
- Majority of time spent in the field
- Requires walking long distances and working outdoors
- May involve weekend or evening community activities when needed
REQUIREMENTS
Qualifications & Experience
- Certificate or Diploma in Marketing, Community Development, Public Health, or related field
- Experience in field marketing, community mobilization, or health promotion is an added advantage
- Experience working in SRHR or community health programs is desirable
Skills & Competencies
- Strong interpersonal and communication skills
- Confidence engaging diverse community groups
- Ability to work independently in the field
- Basic data recording and reporting skills
- Persuasive but ethical communication style
- Good knowledge of the local area and community dynamics
go to method of application »
Key Responsibilities
On-Ground & Community Marketing
- Plan and implement daily and weekly community marketing activities within the centre’s catchment area
- Conduct door-to-door mobilization, market activations, and community sensitization talks
- Build relationships with referral partners, community health promoters (CHPs), peer educators, youth champions, and local leaders
- Identify and map high-potential areas (estates, markets, boda stages, colleges, workplaces) for sustained engagement
- Mobilize clients for centre services and special service days/promotions
Below-the-Line (BTL) Marketing Activities
- Distribute approved IEC materials (flyers, posters, brochures) in strategic locations
- Support activations such as roadshows, tent activations, market storms, and community events
- Identify opportunities for posters, noticeboards, and wall branding in the community (with proper approvals)
- Ensure correct and consistent use of MSK branding and messaging at all times
Client Referral & Follow-Up
- Issue and track referral slips or codes to measure marketing impact and effective referrals
- Follow up with potential clients who expressed interest but did not visit the centre
- Support appointment booking during mobilization activities where possible
Partnerships & Linkages
- Establish and maintain working relationships with:
- Pharmacies and chemists
- Salons and barbershops
- Women associations/ Chama
- Youth groups and women’s groups
- Workplaces and learning institutions
- Identify and nurture referral champions within the community
Data Collection & Reporting
- Maintain daily records of:
- Areas visited
- Activities conducted
- Number of people reached
- Referrals generated
- Submit weekly and monthly marketing reports to the Centre Manager and Marketing Team
- Provide feedback on community perceptions, competitor activities, and emerging client needs
Brand Representation & Compliance
- Act as a professional ambassador of Marie Stopes Kenya in the community
- Ensure all communication is accurate, respectful, confidential, and non-judgmental
- Adhere strictly to safeguarding, consent, and privacy guidelines
- Avoid making medical claims beyond approved messaging
Support to Centre Campaigns
- Support centre-led campaigns, service days, and promotional drives
- Assist in mobilization for new service introductions or priority health campaigns
- Work closely with service providers to understand key services to promote
Key Performance Indicators (KPIs)
- Number of on-ground activities conducted per week
- Number of referrals generated
- Conversion rate of referrals to actual clients
- Growth in client volume linked to marketing activities
- Number of active community referral partners
- Timely and accurate submission of reports
Working Conditions
- Majority of time spent in the field
- Requires walking long distances and working outdoors
- May involve weekend or evening community activities when needed
REQUIREMENTS
Qualifications & Experience
- Certificate or Diploma in Marketing, Community Development, Public Health, or related field
- Experience in field marketing, community mobilization, or health promotion is an added advantage
- Experience working in SRHR or community health programs is desirable
Skills & Competencies
- Strong interpersonal and communication skills
- Confidence engaging diverse community groups
- Ability to work independently in the field
- Basic data recording and reporting skills
- Persuasive but ethical communication style
- Good knowledge of the local area and community dynamics
go to method of application »
Key Responsibilities
On-Ground & Community Marketing
- Plan and implement daily and weekly community marketing activities within the centre’s catchment area
- Conduct door-to-door mobilization, market activations, and community sensitization talks
- Build relationships with referral partners, community health promoters (CHPs), peer educators, youth champions, and local leaders
- Identify and map high-potential areas (estates, markets, boda stages, colleges, workplaces) for sustained engagement
- Mobilize clients for centre services and special service days/promotions
Below-the-Line (BTL) Marketing Activities
- Distribute approved IEC materials (flyers, posters, brochures) in strategic locations
- Support activations such as roadshows, tent activations, market storms, and community events
- Identify opportunities for posters, noticeboards, and wall branding in the community (with proper approvals)
- Ensure correct and consistent use of MSK branding and messaging at all times
Client Referral & Follow-Up
- Issue and track referral slips or codes to measure marketing impact and effective referrals
- Follow up with potential clients who expressed interest but did not visit the centre
- Support appointment booking during mobilization activities where possible
Partnerships & Linkages
- Establish and maintain working relationships with:
- Pharmacies and chemists
- Salons and barbershops
- Women associations/ Chama
- Youth groups and women’s groups
- Workplaces and learning institutions
- Identify and nurture referral champions within the community
Data Collection & Reporting
- Maintain daily records of:
- Areas visited
- Activities conducted
- Number of people reached
- Referrals generated
- Submit weekly and monthly marketing reports to the Centre Manager and Marketing Team
- Provide feedback on community perceptions, competitor activities, and emerging client needs
Brand Representation & Compliance
- Act as a professional ambassador of Marie Stopes Kenya in the community
- Ensure all communication is accurate, respectful, confidential, and non-judgmental
- Adhere strictly to safeguarding, consent, and privacy guidelines
- Avoid making medical claims beyond approved messaging
Support to Centre Campaigns
- Support centre-led campaigns, service days, and promotional drives
- Assist in mobilization for new service introductions or priority health campaigns
- Work closely with service providers to understand key services to promote
Key Performance Indicators (KPIs)
- Number of on-ground activities conducted per week
- Number of referrals generated
- Conversion rate of referrals to actual clients
- Growth in client volume linked to marketing activities
- Number of active community referral partners
- Timely and accurate submission of reports
Working Conditions
- Majority of time spent in the field
- Requires walking long distances and working outdoors
- May involve weekend or evening community activities when needed
REQUIREMENTS
Qualifications & Experience
- Certificate or Diploma in Marketing, Community Development, Public Health, or related field
- Experience in field marketing, community mobilization, or health promotion is an added advantage
- Experience working in SRHR or community health programs is desirable
Skills & Competencies
- Strong interpersonal and communication skills
- Confidence engaging diverse community groups
- Ability to work independently in the field
- Basic data recording and reporting skills
- Persuasive but ethical communication style
- Good knowledge of the local area and community dynamics
go to method of application »
Key Responsibilities
On-Ground & Community Marketing
- Plan and implement daily and weekly community marketing activities within the centre’s catchment area
- Conduct door-to-door mobilization, market activations, and community sensitization talks
- Build relationships with referral partners, community health promoters (CHPs), peer educators, youth champions, and local leaders
- Identify and map high-potential areas (estates, markets, boda stages, colleges, workplaces) for sustained engagement
- Mobilize clients for centre services and special service days/promotions
Below-the-Line (BTL) Marketing Activities
- Distribute approved IEC materials (flyers, posters, brochures) in strategic locations
- Support activations such as roadshows, tent activations, market storms, and community events
- Identify opportunities for posters, noticeboards, and wall branding in the community (with proper approvals)
- Ensure correct and consistent use of MSK branding and messaging at all times
Client Referral & Follow-Up
- Issue and track referral slips or codes to measure marketing impact and effective referrals
- Follow up with potential clients who expressed interest but did not visit the centre
- Support appointment booking during mobilization activities where possible
Partnerships & Linkages
- Establish and maintain working relationships with:
- Pharmacies and chemists
- Salons and barbershops
- Women associations/ Chama
- Youth groups and women’s groups
- Workplaces and learning institutions
- Identify and nurture referral champions within the community
Data Collection & Reporting
- Maintain daily records of:
- Areas visited
- Activities conducted
- Number of people reached
- Referrals generated
- Submit weekly and monthly marketing reports to the Centre Manager and Marketing Team
- Provide feedback on community perceptions, competitor activities, and emerging client needs
Brand Representation & Compliance
- Act as a professional ambassador of Marie Stopes Kenya in the community
- Ensure all communication is accurate, respectful, confidential, and non-judgmental
- Adhere strictly to safeguarding, consent, and privacy guidelines
- Avoid making medical claims beyond approved messaging
Support to Centre Campaigns
- Support centre-led campaigns, service days, and promotional drives
- Assist in mobilization for new service introductions or priority health campaigns
- Work closely with service providers to understand key services to promote
Key Performance Indicators (KPIs)
- Number of on-ground activities conducted per week
- Number of referrals generated
- Conversion rate of referrals to actual clients
- Growth in client volume linked to marketing activities
- Number of active community referral partners
- Timely and accurate submission of reports
Working Conditions
- Majority of time spent in the field
- Requires walking long distances and working outdoors
- May involve weekend or evening community activities when needed
REQUIREMENTS
Qualifications & Experience
- Certificate or Diploma in Marketing, Community Development, Public Health, or related field
- Experience in field marketing, community mobilization, or health promotion is an added advantage
- Experience working in SRHR or community health programs is desirable
Skills & Competencies
- Strong interpersonal and communication skills
- Confidence engaging diverse community groups
- Ability to work independently in the field
- Basic data recording and reporting skills
- Persuasive but ethical communication style
- Good knowledge of the local area and community dynamics
go to method of application »
Key Responsibilities
On-Ground & Community Marketing
- Plan and implement daily and weekly community marketing activities within the centre’s catchment area
- Conduct door-to-door mobilization, market activations, and community sensitization talks
- Build relationships with referral partners, community health promoters (CHPs), peer educators, youth champions, and local leaders
- Identify and map high-potential areas (estates, markets, boda stages, colleges, workplaces) for sustained engagement
- Mobilize clients for centre services and special service days/promotions
Below-the-Line (BTL) Marketing Activities
- Distribute approved IEC materials (flyers, posters, brochures) in strategic locations
- Support activations such as roadshows, tent activations, market storms, and community events
- Identify opportunities for posters, noticeboards, and wall branding in the community (with proper approvals)
- Ensure correct and consistent use of MSK branding and messaging at all times
Client Referral & Follow-Up
- Issue and track referral slips or codes to measure marketing impact and effective referrals
- Follow up with potential clients who expressed interest but did not visit the centre
- Support appointment booking during mobilization activities where possible
Partnerships & Linkages
- Establish and maintain working relationships with:
- Pharmacies and chemists
- Salons and barbershops
- Women associations/ Chama
- Youth groups and women’s groups
- Workplaces and learning institutions
- Identify and nurture referral champions within the community
Data Collection & Reporting
- Maintain daily records of:
- Areas visited
- Activities conducted
- Number of people reached
- Referrals generated
- Submit weekly and monthly marketing reports to the Centre Manager and Marketing Team
- Provide feedback on community perceptions, competitor activities, and emerging client needs
Brand Representation & Compliance
- Act as a professional ambassador of Marie Stopes Kenya in the community
- Ensure all communication is accurate, respectful, confidential, and non-judgmental
- Adhere strictly to safeguarding, consent, and privacy guidelines
- Avoid making medical claims beyond approved messaging
Support to Centre Campaigns
- Support centre-led campaigns, service days, and promotional drives
- Assist in mobilization for new service introductions or priority health campaigns
- Work closely with service providers to understand key services to promote
Key Performance Indicators (KPIs)
- Number of on-ground activities conducted per week
- Number of referrals generated
- Conversion rate of referrals to actual clients
- Growth in client volume linked to marketing activities
- Number of active community referral partners
- Timely and accurate submission of reports
Working Conditions
- Majority of time spent in the field
- Requires walking long distances and working outdoors
- May involve weekend or evening community activities when needed
REQUIREMENTS
Qualifications & Experience
- Certificate or Diploma in Marketing, Community Development, Public Health, or related field
- Experience in field marketing, community mobilization, or health promotion is an added advantage
- Experience working in SRHR or community health programs is desirable
Skills & Competencies
- Strong interpersonal and communication skills
- Confidence engaging diverse community groups
- Ability to work independently in the field
- Basic data recording and reporting skills
- Persuasive but ethical communication style
- Good knowledge of the local area and community dynamics
Method of Application
Use the link(s) below to apply on company website.
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