Vacancies at Mwananchi Credit Ltd

Position Overview

We are seeking dynamic and results-driven Branch Manager for Eldoret Branch. The successful candidates will be responsible for overseeing branch operations, managing staff, ensuring compliance, and driving growth through excellent customer service and strategic sales initiatives.

Key Responsibilities

• Oversee daily branch operations and monitor staff performance
• Achieve sales targets and grow the branch’s customer base
• Ensure adherence to all regulatory, legal, and compliance requirements
• Handle customer escalations and maintain high service quality standards
• Prepare, review, and submit branch financial reports
• Implement strategies to improve branch efficiency and profitability
• Lead, mentor, and motivate the branch team for optimal performance

Must-Have Qualifications

• Bachelor’s degree in Business, Finance, or a related field
• 3–5+ years’ experience in a microfinance or financial institution (preferred)
• Proven leadership or supervisory experience
• Strong understanding of financial products and customer relationship management
• Excellent communication, problem-solving, and decision-making skills
• Ability to work under pressure and meet targets

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Job Description

Are you a dynamic leader in financial services with a strong background in Check Off lending? Mwananchi Credit Limited is seeking a Check Off Team Leader in Nairobi to drive loan portfolio growth, generate quality business, and mentor a high-performing sales team.

Key Responsibilities

• Lead, coach, and motivate a team of at least 10 active sales representatives/marketers
• Deliver monthly loan acquisition targets and expand the Nairobi Check Off loan portfolio
• Oversee staff performance through structured field activations and corporate client engagement
• Ensure compliance with lending processes, documentation standards, and client satisfaction
• Build strong relationships with organizations for smooth payroll deduction processes
• Champion Mwananchi’s values of integrity, accountability, and service excellence

Minimum Qualifications

• 3+ years’ proven experience in Check Off loans, payroll lending, or microfinance services
• Demonstrated success in building, mentoring, and managing productive sales teams
• Strong track record in portfolio growth, lead conversion, and client retention
• Excellent communication, organizational, and reporting skills
• A results-driven leader with a reputation for professionalism and trustworthiness

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Job Description

Are you a proven Team leader in financial services with a track record of driving performance and building winning teams? Mwananchi Credit Limited is seeking Logbook Team Leaders across Kenya to lead regional growth, generate high-quality leads, and mentor thriving sales units.

Key Responsibilities

• Supervise and inspire a team of at least 10 active marketers or sales representatives
• Achieve monthly acquisition targets and grow a strong, sustainable loan portfolio
• Conduct field activations and strategic client outreach initiatives
• Monitor documentation workflows, compliance, and client satisfaction
• Cultivate branch-level leadership and uphold Mwananchi’s service excellence standards

Minimum Qualifications

• 3+ years’ experience in logbook loans, asset-based financing, or microcredit services
• Demonstrated ability to recruit, mentor, and manage high-output sales teams
• Consistent record of portfolio growth, lead conversion, and retention
• Strong interpersonal, organizational, and performance reporting skills
• A leadership mindset grounded in integrity and accountability