Vacancies at NCBA Group

Job Purpose Statement

Managing the assigned portfolio at risk while implementing suitable debt management strategies so as to minimize impairment. A clearly defined strategy for following up and returning the accounts to full performing status must be documented on each name

Ideal Job Specifications
Academic:

•  University degree Upper 2nd Class Honors or 3.0 GPA

Professional:

•  Computer literate
•  Relevant professional qualification in Banking, Risk Management and Law an added advantage.
•  Legal knowledge is highly desirable

Desired work experience:

•  At least 4 years work experience in a bank or financial services institution of which at least 2 years should have been in remedial management (Debt Collections and/or Recoveries).

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Job Purpose Statement

The role is responsible for the consolidation of Customer Experience reports and insights generated from different teams within the Group for management and executive appreciation and addressing departmental requests on performance, timely and effective delivery of customer/operational analysis and experience designs which underpin strategic change programs in the business.

Ideal Job Specifications
Academic:

• University degree Upper 2nd Class Honors or 3.0 GPA

Professional:

• Proficient in use of relevant MS Office applications and statistical packages.
• Great self-drive and meeting of deadlines.

Desired work experience:

• At least 1 years working experience in banking, preferably in a customer service role