Vacancies at Premier Hospital

Reports:    Dental In-Charge

JOB PURPOSE

The dental clerk will be responsible for all clerical work in the dental department to ensure smooth running of the department.

MAIN DUTIES AND RESPONSIBILITIES

• Answer all incoming calls, schedule appointments, and follow up on appointments.
• Is responsible for the dental reception area and ensures the patients receive the recommended and approved dental care and personal attention in a timely professional manner.
• Ensure that all appropriate documents are completed prior and after the client has received the services.
• Manage and maintain recall system, including ensuring pending appointments are confirmed, recalling dormant accounts, and completing chart audit files on all clients.
• Determine and confirm insurance coverage, assist clients on filling the requisite insurance forms, bill the patient, and ensure all preauthorization forms are filled and uploaded on the appropriate portal/system.
• Generate reports as may be required.
• Perform clerical duties including creating files, doing minutes as may be delegated, correspondence, and any other duty as may be delegated.

MINIMUM REQUIREMENTS/ QUALIFICATIONS

• Diploma in front office administration or its equivalent.
• Certificate in basic computer studies.
• Training on Hospital insurance packages will be an added advantage.
• At least 1 year as a receptionist/front office administrator.

KEY JOB REQUIREMENTS

• Honesty, transparency, and integrity
• Excellent customer service skills.
• Effective communication skills - listening, oral and written.
• Good interpersonal skills and a team player.
• Ability to work under pressure with minimum supervision.
• Analytical and decision-making skills.
• Report writing and presentation skills.
• Desire for personal development, improvement, and learning.

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Reports:          Pharmacy Manager

JOB PURPOSE

To compound, dispense and handle pharmaceutical supplies for all orders/prescriptions as well as educate patients about their medications while providing effective pharmaceutical supplies to meet customer needs.

MAIN DUTIES AND RESPONSIBILITIES

• Receive prescriptions from patients.
• Verify prescriptions and dispense drugs in a timely manner and within approved standards and procedures.
• Contact the physician immediately for inaccuracy in a prescription order, document errors and communicate them to the nursing and pharmacy staff.
• Check that every label placed on the medication contains the correct patient name, drug, quantity and directions.
• Compound medication through mixing, counting pills and labeling bottles as needed.
• Counsel patients on drug administration for optimum wellness and recovery.
• Comply and observe the environmental health and safety measures and regulations by proper handling, storage and dispensation of medications.
• Record, monitor and update the expiry list of medications in timely manner.
• Maintain and update personal drug knowledge database to ensure provision of pharmaceutical care of general disease states as well as specialized knowledge in the assigned area of expertise.
• Conduct nursing floor inspections once a month for all clinic stock, solutions and patient medication left behind.
• Consistently check and complete documentation of all patient accounts, records and files, interventions, incidents and other records kept in the department.
• Monitor that the variance levels in your stock-team are kept to a minimum and medication is always available.
• Compile monthly satellite reports.
• Carry out a quarterly stock-take exercise.
• Report any special indicators allocated.
• Participate in educational activities and departmental meetings.
• Complete any other duties as may be assigned by the supervisor or manager.

MINIMUM REQUIREMENTS/ QUALIFICATIONS

• Diploma in Pharmaceutical Technology from a recognized institution.
• At least 1 year relevant working experience.
• Registered with the Kenya Pharmaceutical Association or a relevant Pharmaceutical Regulating body.
• Practicing license from the Pharmacy and Poisons Board.

KEY JOB REQUIREMENTS

• Knowledge in physiology, pharmacology and pharmaceuticals
• Familiar with locally available drugs and their indicators.
• Able to communicate with medical professionals.
• Able to work with a team of people from various backgrounds and training.
• Excellent customer service skills and empathetic to patients of all ages.
• Good interpersonal skills.
• Culturally sensitive.
• Able to keep up with the continuous Pharmaceutical Developments and continuous Medical Education Programs.
• Available to work on Holidays, nights and as need arises within the department
• Proficient in MS Office.