Vacancies at Save the Children

Role purpose

• To provide expert advice on employee relations matters, uphold SCI’s values of integrity and accountability, and contribute to a productive and inclusive work environment. This role ensures fair and consistent handling of investigations, disciplinary and appeal processes, while fostering a culture of respect and empowerment. By building capacity in employee relations best practices, this role supports the achievement of SCI’s mission to protect and promote the well being of children.

Principal Accountabilities

• Lead and manage the investigation and resolution of employee grievances and disciplinary cases, partnering with colleagues on complex multi-faceted cases, ensuring a fair and timely process that upholds SCI’s values and policies. 
• Monitor and report on employee relations trends to identify areas for improvement and inform policies and practices, ensuring SCI remains a safe, fair, and equitable organisation. 
• Foster strong relationships with employees at all levels, promoting open communication and trust to create a collaborative and respectful work environment. 
• Provide expert advice and support to managers on complex employee relations issues, enhancing their capability to handle cases effectively and in alignment with organisational values and legal requirements.
• Partnering with Country Office Senior Management Teams as an SME (Subject Matter Expert) to provide guidance on all highly complex employee relations issues with advice from internal or external legal teams as needed 
• Ensure compliance with SCI’s Diversity, Equity, and Inclusion policies by embedding inclusive practices within all employee relations activities, helping to build a culturally competent and respectful organisation. 
• Ensure efficient implementation of final recommendations, maintaining accurate and thorough records at all stages and prioritising support for colleagues involved.

Experience and Skills
Essential

• Significant experience in handling employee grievances and disciplinary cases, ensuring processes are fair, timely, and aligned with organisational policies. 
• Demonstrated ability in providing expert advice and support to managers on complex employee relations issues, enhancing their capability to handle cases effectively.
• Extensive involvement in fostering strong relationships with employees and promoting a collaborative, respectful, and inclusive work environment.
• Significant experience in monitoring and reporting on employee relations trends to inform policies and practices, ensuring a safe and equitable organisational culture. 
• Communication: Exceptional verbal and written communication skills; capable of articulating complex issues clearly and authoritatively.
• Analytical Thinking: Strong analytical skills to monitor and report on employee relations trends, identify areas for improvement, and inform policies and practices.
• Conflict Resolution: Advanced skills in conflict resolution and negotiation, with the ability to mediate complex employee relations issues tactfully and effectively.
• Relationship Management: Ability to foster strong relationships with employees at all levels, promoting open communication and trust.
• Integrity and Ethical Judgement: High level of integrity and the ability to maintain confidentiality and impartiality at all times.
• Project Management: Strong project management skills, with the ability to oversee the efficient implementation of final recommendations and maintain accurate records.

Education and Qualifications
Essential

• Expert understanding of employment laws and regulations in one or more countries that SCI programmes in.

Desirable

• Experience working across West and Central Africa or Latin America and the Carribean
• Qualifications, experience or training in mediation, conflict resolution, or labour law would be advantageous. 
• Professional certifications in Human Resources (such as CIPD) are desirable.
• French or Spanish language skills 

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Role purpose
The Global Internal Communications Officer is responsible for supporting the Global Internal Communications Unit to deliver Save the Children International’s internal communications plan and help engage our 25,000 staff across 110 countries around the world. The role will be responsible for creating and delivering internal communications content and stories, as well as manage our internal communications channels, e.g. our weekly global newsletter. 
The Global Internal Communications Officer will also support and utilise tools to ensure our internal communications and events are interactive and engaging in our remote-first working environment. The post holder works collaboratively with communications, strategy and HR teams, as well the wider CEO’s office team where this unit sits.
This role will be based in a small Global Internal Communications unit, which forms part of our wider CEO Office. This unit is responsible for developing and delivering simple, informative and inspiring communications that will make our staff feel valued, motivated and proud to work as part of our global movement. It is also responsible for supporting senior leadership (including the CEO) to engage, inspire and build trust among staff and key stakeholders across the Save the Children movement.

Principal Accountabilities

• Support the delivery of Save the Children International’s global internal and leadership communications strategy to engage and inspire our 25,000 staff around the world
• Create and deliver internal communications content and stories – writing stories, case studies, shout outs – for use on our internal channels, working closely with colleagues across our Global Teams and Country Offices
• Discover and develop inspiring new content and ensure we are communicating clearly, concisely and consistently across our internal channels
• Utilise new tools for hybrid and virtual internal events to ensure they’re interactive and engaging, and support the delivery of internal staff meetings
• Produce high-quality written and video internal communications materials to inspire and engage staff (e.g. infographics, presentation materials, Sharepoint site pages) using our Save the Children branding guidance and tools 
• Track key metrics for our internal communications tools and produce regular reports, identifying areas for improvement
• Support the Leadership and Internal Communications Lead with producing leadership updates to Save the Children’s Board and Member organisations

Experience and Skills
Essential

• Excellent written and verbal communication skills in English to motivate, influence and negotiate both internally and externally 
• Experience working in internal communications
• Experience in developing and managing communications content and tools and making best use of content
• Demonstrated success in delivering high-quality communications, products or tools targeting a diverse range of audiences
• Cultural sensitivity, with highly developed interpersonal and communication skills including influencing and negotiation
• A proven ability to distil large amounts of information for diverse audiences
• Exceptional planning and organisational skills, with an ability to meet deadlines and manage multiple demands and competing priorities, while maintaining high quality standards
• Significant ability to work in a fast-paced environment and to adapt work plans flexibly depending on requirements
• Great ability to work as part of a team within a networked structure, and to maintain good working relationships with colleagues across functional and geographical boundaries
• Innovative thinker, enjoys developing and testing new ideas and ways of addressing issues or driving engagement
• Ability to create and edit basic internal communications videos aligned to Save the Children branding (e.g. vlogs, podcasts). 
• Demonstrated commitment to Save the Children’s mission and values

Desirable

• French, Arabic, Spanish language skills would be an advantage. 
• Experience editing and publishing Sharepoint site content
• Proficiency in Adobe Premiere Pro or other video editing software
• Experience working in a global organisation

Education and Qualifications 
Essential

• Internal communications experience. 

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Role purpose

• To drive and enhance the Monitoring, Evaluation, Accountability, and Learning (MEAL) capabilities within Save the Children's country offices, ensuring the delivery of high-quality data and evidence to support strategic decision-making and programme effectiveness while fostering an environment of accountability and continuous learning within a diverse and inclusive team context.

Principal Accountabilities

• Provide the first line of support to country teams on monitoring and accountability, including support or signposting on relevant SC MEAL procedures and standards, indicator choice/ logframe development, use of digital tools for data collection and analysis, maintaining IPTTs for effective project management, and on related work with partners.
• Act as focal point for country teams on data and evidence, including on new initiatives, emerging needs, challenges and opportunities.
• Develop MEAL master-budget and work with awards management, fundraising and technical teams to ensure MEAL activities and costs are adequately covered and Lead the development of response-level MEAL strategy, frameworks and systems and ensure roll out of core SCI.
• Support response staff to manage monitoring and evaluation of programme/project activities as agreed in MEAL frameworks or plans. Capacity build technical field staff in carrying out the work and ensure participatory and child-friendly approaches adopted wherever possible;
• Provide support to country SMTs and Operations teams on effective approaches to using quality data and evidence in routine management and learning.
• Quality assure monitoring and accountability data and evidence used for global reporting and insights (including relevant Program KPIs, ‘Projects on Track’ and Strategy Monitoring)~Identify, develop and/ or deliver capacity-strengthening initiatives to ensure MEAL/ REALM staff in country offices and our partners have the necessary competencies to generate and analyse quality monitoring and accountability data and evidence, use appropriate digital solutions in support of this.
• Provide technical support to country offices to generate and use reliable monitoring mechanism through Quality Benchmarks (QBs) and feedback from children and communities as part of broader work on Accountability to Children and Communities with colleagues focused on Child Participation and Child Rights programming.
• Support the development of the response Master Logframe to support proposal logframes, MEAL frameworks, plans and budgets.
• Help position SC as a thought leader by supporting development and delivery of written and oral communications in key internal and external forums, by self and other SC leaders. Serve as a credible, influential voice on technical and policy issues, ensuring alignment with other thematic areas, and positioning Save the Children as a leader in the sector.

Experience and Skills
Essential

• Experience in leading teams in monitoring, accountability and evidence collection and analysis, and delivering to a high standard.
• Strong experience of providing effective technical support in development and humanitarian setting to others, and of influencing effective practice in staff who you do not line manage
• Proven track record in putting quality data and evidence from monitoring and accountability to use for continuous improvement in programming and understanding of reporting and compliance uses of data.
• Understanding of external thinking and debates about approaches to generating and using data and evidence to drive impact.
• Good understanding of child rights programming.
• Track record of leading or delivering capacity-strengthening initiatives.
• Strong knowledge of digital tools for monitoring and accountability and ability to interface effectively with IT/ digital specialists.
• Excellent interpersonal skills for engaging with technical, non-technical and leadership staff.
• Excellent written and verbal communication skills, and ability to ensure messages and communication channels are adapted to different audience/ user needs

Education and Qualifications 
Essential

• A post-graduate degree in degree or equivalent in Social Sciences, International Development, Statistics, Public Health or a related field is essential. 
• Consideration for a combination of relevant academic qualifications and substantial work experience is also possible.

Desirable

• Professional training or certification of Monitoring and Evaluation (M&E), Results-Based Management, or Project Management or related areas would be beneficial. Desirable

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Principal Accountabilities
Delivering high quality and professional advice and support to SCI Country Offices and Global Teams on a diverse range of legal issues, including:

• Acting as the Legal Business Partner to SCI Country Offices in the West and Central Africa region (and/or other regions), providing timely, pragmatic and solutions-oriented legal support.
• Advising Global Teams and senior stakeholders on matters of global scope or implication, including on legal risk and governance-related matters;
• Advising on the legal aspects of scaling up programming operations, in particular, in a humanitarian crisis;
• Advising on issues arising under Save the Children’s own internal framework;
• Managing advice from and relationships with SCI’s external legal advisors and helping SCI stakeholders to interpret and apply such advice;
• Draft, review and negotiate a wide range of contracts (including partnership agreements, goods and services contracts, and other legal frameworks with Governments, multi-lateral agencies, United Nations agencies, private sector and other NGOs), including providing advice and legal support to other Global Teams Business Partners, Country Office and Global Teams stakeholders and wider Save the Children constituents; 
• Identifying opportunities for training and new legal tools to manage and mitigate organisational risk, developing and delivering such training and tools; 
• Lead legal team initiatives, for example relating to managing and fostering pro bono law firm relationships, identifying training and mentoring opportunities within the legal team;
• Advising on legal compliance areas such as fraud, sanctions and anti-terrorism, either working in conjunction with SCI’s legal compliance team or independently (as required and as appropriate); and
• Undertake line management if required (formal or informal) and/or mentoring of more junior members of the team.

Experience and Skills
Essential

• Post-qualification experience gained in a reputable private practice or in-house legal team in one or more of the following areas of law: general corporate/commercial, charity/not-for profit, dispute resolution, regulatory.
• Fluency in French (written and spoken).
• Excellent written and verbal communication skills.
• Strong prioritisation skills.
• Ability to work independently, requesting support where needed and using initiative to tackle new areas of law with confidence.
• Strong interpersonal skills, with the ability to communicate with people at all levels and across different cultures.
• Calm disposition, constructive approach and positive outlook, particularly when working under pressure.
• Team player, with a full appreciation of the value of collaboration. 
• Commitment to the mission, vision and values of Save the Children. 

Desirable

• Experience in one or more of the following areas of law: employment, finance, data protection, intellectual property or dispute resolution.
• Experience operating in a range of jurisdictions, including instructing overseas counsel.
• Experience in the international development / humanitarian and/or charity sectors.
• Proficiency in spoken and written Spanish and/or Arabic.

Education and Qualifications

• UK or common law qualified lawyer or barrister
• 6+ years PQE

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Principal Accountabilities

• Manage the planning, execution, and follow-up of audit assignments, delivering high-quality and timely assurance and advisory outputs in line with professional standards.
• Collaborate with the Chief Assurance Officer and the Global Assurance Management Team to shape and implement strategies that address the assurance and advisory needs of the organisation.
• Provide professional and timely responses to queries from management, offering well-informed advice to support better decision-making and risk management.
• Lead and contribute to organisational projects aimed at improving internal control and oversight systems, ensuring the projects are delivered on time and within budget.
• Foster a culture of continuous improvement and horizontal learning by actively identifying and sharing good practices across the organisation.
• Support the development and refinement of the Global Assurance department’s audit plans and contribute to strategic discussions on its future direction, ensuring alignment with Save the Children’s values and objectives.

Experience and Skills
Essential

• Be a qualified internal auditor (IIA) or accountant
• Have relevant experience in operational areas of risk to which Save the Children – primarily SCI – is exposed 
• A demonstrable ability to focus on key issues, enabling auditees to focus on crucial matters of control and oversight 
• Be highly accurate, detail-orientated, and able to complete multiple projects, with conflicting priorities, on a timely basis 
• Have strong experience in producing high quality effective written communication e.g. reports, in English; and have exceptional communication skills and is able to articulate effectively at all levels 
• Have exceptional communication skills and is able to articulate effectively at all levels (in English and/or French) 
• Have strong interpersonal communication and coaching skills including a demonstrable ability to deliver difficult messages with tact and confidence. 
• Be willing to undertake significant amount of travel overseas and work with minimum supervision under difficult conditions in some of the most underdeveloped, insecure and remote parts of the world 
• Have a strong cultural awareness and be able to work well with people from diverse backgrounds and cultures; and be able to demonstrate standards of ethics and integrity 
• Be committed to Save the Children’s values.

Desirable

• Have experience of evaluating systems and processes, identifying weaknesses and areas of improvements 
• Have extensive experience in relevant operational areas (e.g. in programme/project management in an INGO context) and be willing to learn the appropriate audit skills 
• Have some financial analysis aptitude. 

Education and Qualifications 
Essential

• Qualification in internal auditing (CIA) or accountancy. 

Or

• Extensive experience in relevant operational areas, such as programme or project management in an INGO context, with a willingness to acquire auditing skills.

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Principal Accountabilities

• Define and execute a comprehensive digital workplace strategy for SCI digital workplace solutions, including Microsoft 365 applications, Teams, SharePoint, OneDrive, and Azure Active Directory. This strategy aligns with business needs, fostering relevant innovation, continuoous improvement and drive operational excellence.
• Develop technical roadmaps, policies, standards, engineering procedures, and blueprints for relevant digital workplace products.
• Provide assessment, analysis and recommendations for requests for the provision new tools and/or enhanced levels of licence from stakeholders
• Optimize the use of collaboration tools to enhance communication and teamwork across the organization.
• Oversee deployment planning, scheduling, control, installations, and lifecycle management of digital workplace software, including upgrades and end-of-life replacements for the technology stack.
• Provide technical support, guidance and training to end-users, ensuring they can effectively utilize digital workplace tools.
• In conjuction with other team members, support and maintain CoreView, license pools, license entitlements and assignments, ensuring the align with CO requirements and relevant licence agreements. 
• Comply at all times with SCI security protocols and Save the Children’s Child Protection Policy to protect organizational data and ensure compliance with standards.
• Enable the rollout and adoption of AI tools within SCI’s  ecosystem providing guidance on setup, configuration, and deployment in coordination with the AI Team to ensure alignment with organizational goals and user needs.
• Stay updated with developments in Microsoft and other relevant digital workplace technologies and best practices, recommending improvements and additions to existing approved applications list.

Experience and Skills
Essential

• Proficiency in administration, configuration and operation of Microsoft 365, Teams, SharePoint, OneDrive, and Azure Active Directory.
• Experience of designing and deploying innovative solutions in core Microsoft technologies with knowledge of system security and compliance standards.
• Experienced as a system administrator or similar role with in-depth understanding of Active Directory and Azure Active Directory implementations.
• Desirable experience in handling critical system issues and providing support to ensure Digital Workplace stability, including experience collaborating with vendors like Microsoft for support and issue escalation.
• Experience in collaborating with vendors like Microsoft to establish roadmaps for products and tools that align with business need and extract best value from those products .
• Knowledge of IT security principles, including threat analysis and mitigation strategies.
• Excellent problem-solving and communication skills.
• Knowledge of using IT service management and change management processes and tools, in accordance with recognized industry standards such as ITIL

Education and Qualifications
Essential

• Bachelor’s Degree in Information Technology, Computer Science, or a related field.

Desirable

• ITIL Certification
• Relevant Microsoft certifications (e.g., Microsoft 365 Certified: Modern Desktop Administrator Associate, Microsoft Certified: Azure Fundamentals) are highly desirable.

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Principal Accountabilities

• Lead and oversee data governance processes, ensuring all key business stakeholders are engaged and supported in understanding and utilising our data infrastructure effectively
• Establish and maintain clear expectations for business functions regarding their data governance responsibilities, including maintaining data definitions and ensuring data quality
• Structure and streamline data availability, ensuring that business users have clear and accessible information to make informed decisions
• Chair and manage key forums such as the Product Owners Forum and the Analytics Community of Practice to foster collaboration and shared learning across the organisation
• Take business ownership of cross-functional data products, ensuring that reporting and analytics tools meet the needs of all stakeholders while maintaining data integrity
• Collaborate closely with IT to ensure seamless integration of technical and business aspects of data management products and processes, promoting a unified and efficient approach

Experience and Skills
Essential

• Data Governance Expertise: Extensive experience in leading implementation of data governance frameworks, data catalogues, metadata management, and data quality processes.
• Data Quality Management: Significant experience in ensuring data integrity, accuracy, and consistency across systems.
• Analytics and Reporting Tools: Extensive experience with various reporting and analytics tools, such as Tableau, Power BI, or SAS
• Team Leadership: Ability to lead cross-functional teams, offering guidance and fostering a collaborative environment that aligns with SCI's values
• Stakeholder Engagement: Proven experience in engaging and managing stakeholders from diverse business functions effectively
• Facilitation: Experience in chairing forums of key technical stakeholders, encouraging shared learning and solutions. Capable of translating complex technical information to actionable, clear summary information
• Technical-Non-Technical Integration: Ability to work closely with IT to ensure seamless integration of technical and business aspects in data management processes
• Strategic Vision: Ability to think strategically about data governance on a global scale, setting ambitious and challenging goals for the team. Encourages and applies new and innovative solutions to drive data governance and management efforts

Desirable

• Non-profit sector knowledge/experience

 
Education and Qualifications

• Experience managing data governance initiatives in large organizations
• Educated to degree level or equivalent work experience