Vacancies at Save the Children

KEY AREAS OF ACCOUNTABILITY:
The main responsibility of the District Coordinator will oversee program operation in the area of program implementation. Under the direction of the Program Manager, the post holder will accountable:
Oversight and Management of Project Implementation and Quality 

• To ensure the program implementation in the respective  program area run smoothly
• Oversee the day to day of program implementation together with the program team, implementing partners, the local cadres and other related stakeholders by ensuring the on time & high-quality program delivery,based on the agreed program design and SOW
• This post will be the focal point of Save the Children at the District Level. S/He will responsible for overall coordination of the program in the District area or as directed by Program Manager.
• Support the Program Manager to manage and to achieve the green KPI on the program quality such as: green Budget Versus Actual (BVA), supply chain efficiency, on time reporting as required by Save the Children
• Conduct a regular field visit to the program area 
• Ensure all program documentations and accountability including feedback from the community and children are addressed.
• Support the Program manager to provide the timely report and related project documentations as required by National Office and the Donor
•  Actively working with the program team to advocate the government and other relevant parties to address the problem of basic healthy of children in the targeted area
• Provide regular technical support to the school facilitator to ensure the quality of implementation and program achievement in accordance with the logical framework and commitment in the project proposal 

Financial Management

• Develop the annual budget and monthly projection with the Program Manager and finance unit as reguired by the Donor or Jakarta Office
• Regularly monitor budget versus actual expenditures and proactively propose any modifications to expenditure plans and projections for both Program activity under YSTC 
• Ensure the application of appropriate controls for project resources including accurate tracking of all expenditures. 
• Coordinate with the Program Manager to produce accurate and timely financial reports. 

Partnership Management:

• Work closely with the implementing partners in the district level to ensure high quality programming and on time program delivery at the district level
• Ensure the on time reporting with high products of the monthly narrative and financial report of implementing partners.
• Under the direction of Program Manager to develop capacity strengthening plan for the partners
• Lead join monitoring visit with implementing partners and capture the lesson learnt of the partnership works including to document the journey of partnership works
• Initiate and maintain the collaboration and networks with diverse of partners including local civil societies, strategic partners, and coalitions. 
• Provide technical supports to develop and strengthen the partner’s capacity
• Maintain the relationships with local Authorities, Implementing partners and other key local stakeholders at the district level.

Administration, IT, Safety and Security, and Government Relations

• Represent the organization with Program Manager to the partners, Donor, and government as appropriate to maintain good relationship with government partners 
• Work with Safety and Security Focal Person to ensure that security policies and procedures are understood and strictly adhered to throughout the programme and that briefing, communication, transport and other systems are developed and provided in support of the maintenance of good security for all staff and visitors. 

Facilities Management

• Oversee the overall maintenance of the office premises, facilities assets and equipment (physical work environment) that are placed in the respective area program supervision and ensure that these are secure and efficiently utilized.
• Ensure compliance with health and safety regulations. 
• Ensure that internal and external communications systems function effectively and efficiently
• Ensure guests and visitors are adequately supported on site.

Logistics

• Ensure that all procurement is managed in an appropriate, timely and transparent manner as per Save the Children International Policies and procedures and internal audit requirements
• Ensure efficient travel management of all personnel and visitors. 

Child Safeguarding

• Contribute to the overall implementation of Child Safeguarding Policy (CSP) including ensuring CSP integration in all project activities including for target beneficiaries in the respective area supervision

Emergency Response Management 

• Work with the Humanitarian team to strengthen the Indonesia National Office organizational readiness to respond to the program areas are in line with global SCI emergency policies. This includes contributing to emergency preparedness planning and ensuring optimal staff participation in the Indonesia Emergency Response Team and that these staff members receive proper training.
• Willing to temporarily redeployed to support emergency responses as and when required.

QUALIFICATIONS AND EXPERIENCE

• Bachelor degree in education, Public Health, social development, development studies, or other relevant studies. 
• Proven solid experiences in partnership management including working with Government
• Recommended a minimum of 5 years of management experience in a contractor, corporate, or NGO environment, including significant field implementation experience. 
• An understanding of Community development, School Health and Nutrition (SHN), Dental & Oral health, particularly in rural community 
• Proven experience in managing partner and the ability to lead, motivate and develop others 
• Substantial experience and knowledge of effective financial and budgetary control 
• Ability to analyze information, evaluate options and to think and plan strategically 
• Excellent interpersonal, communication and presentation skills 
• Fluency in written and spoken Indonesian and English 
• Ability and willingness to frequent monitoring to field. 
• Commitment to and understanding of Save the Children’s aims, values and principles including rights-based approaches

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Principal Accountabilities

• Discover and document business requirements by engaging with different teams across the organisation to understand their needs and constraints
• Ratify and express clear business goals, ensuring that they are aligned with the organisation’s strategic priorities
• Collaborate with the Solutions Architecture team to guarantee compliance with organisational standards and practices
• Partner with test engineers to design and develop comprehensive test cases that ensure the functionality meets the documented requirements
• Work with Business Functions to document as-is and to be process maps, utilising tools as defined by the Business Analysis and Architecture methodology
• Monitor and report on the progress of the project to stakeholders to ensure transparency and accountability
• Encourage and promote a culture of inclusivity and diversity in all activities, ensuring equitable treatment for all stakeholders

Experience and Skills
Essential

• Foundational experience in discovering and documenting business requirements supported by exceptional verbal and written communication skills to articulate complex concepts clearly
• Proficient experience in modelling business processes and translating them into system requirements
• Experience in analysing data, drawing actionable insights, and problem-solving using various analytical techniques.
• Experience with business analysis tools and methodologies, such as UML, BPMN, and software development lifecycle (SDLC) frameworks
• Ability to build and maintain strong relationships with team members, stakeholders, and partners.
• Experienced in collaborating effectively with cross-functional teams including solutions architecture and test engineering
• Considerable experience in engaging with diverse stakeholders to understand their needs and constraints. Adept at facilitating workshops and discussions to gather requirements and foster consensus
• Ability to partner with test engineers to design test cases that verify functionality against documented requirements

Desirable

• Familiarity with project management tools (e.g., JIRA, Trello) and office suites (Excel, Word, PowerPoint)
• Proficient in conflict resolution techniques to address and mediate stakeholder disagreements and ensure project continuity

Education and Qualifications 
Essential

• Bachelor’s degree or equivalent work experience
• Understanding of a structured Project methodology (e.g. PRINCE2) or accredited Project Management training (APM or PMI)

Desirable

• Non-profit sector knowledge/experience (especially international development projects)
• Second language – French, Spanish or Arabic

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Principal Accountabilities
Compliance Monitoring and Assurance

• Implement donor compliance controls across awards, including structured spot checks and file reviews including regular compliance reviews of country offices, awards, and partner portfolios
• Track, document and follow up on compliance issues and corrective actions
• Support preparation of donor compliance certifications and internal assurance reporting 
• Generate regular compliance reports (monthly, quarterly) for internal stakeholders
• Support improvements in systems and processes to enhance compliance monitoring and reporting

Incident Reporting and donor reporting 

• Support the Head, Donor Compliance and the SCI Led Awards team with incident reporting processes, draft reports 
• Produce internal management reporting data on overall progress with reporting incidents to donors for the SCI Led portfolio, for review, direction, and approval by the Head

Capacity Building and Technical Support

• Support and deliver donor compliance training to country offices and other global teams
• Maintain and update training materials, guidance notes, and tools
• Support onboarding of staff on donor compliance processes and accountabilities
• Maintain AMDC OneNet content related to the Donor Compliance standard, supporting guidance, tools, training materials

Continuous Improvement

• Support the implementation of new tools, processes, and organisational initiatives related to compliance
• Contribute to strengthening donor compliance processes 
• Identify opportunities to improve efficiency, consistency, and quality in compliance management

Emergency/Humanitarian Response

• Be flexible to provide rapid and pragmatic donor compliance support to SCI emergency responses, to enable timely program delivery, without compromising SCI accountability standards and set processes for humanitarian contexts.

Experience and Skills
Essential

• Demonstrated experience in donor compliance, grants, or award management within an NGO or similar environment and solid understanding of institutional donor rules and requirements (e.g., FCDO, EU, USG and others).
• Excellent analytical and problem-solving abilities, with capacity to interpret complex data and donor regulations 
• Strong communication skills, both written and verbal, enabling effective engagement with internal and external stakeholders.
• Highly organised and detail-oriented, with strong time management skills and a commitment to accuracy in reporting and documentation.
• Experience in compliance monitoring, risk management, audit processes, and quality assurance frameworks.
• Proven ability to work collaboratively in cross-functional and multicultural teams, fostering a positive working environment.
• Adaptable and resilient, with the ability to perform effectively under pressure and respond to changing priorities.
• Commitment to continuous learning and professional development, with practical experience supporting programme coordination, budget monitoring, and financial reporting.
• Proficient in MS Office (Excel, Word, PowerPoint) and experienced in using grants management and compliance tracking systems

Desirable

• Experience delivering training/capacity building. 
• Experience in humanitarian or emergency programme contexts
• Experience in partnership and sub-award management
• Knowledge of SCI systems and processes such Awards Management System (AMS) and Agresso
• Additional languages (French, Arabic, Spanish)

Education and Qualifications 
Essential
Qualifications:

• Relevant certifications and trainings in institutional donor requirements for some of the key. e.g. USG, EU, FCDO etc. 
• Proven ability to manage and coordinate multiple tasks and responsibilities effectively.
• Strong knowledge of grant management and donor compliance requirements.
• Understanding of the financial management, budgeting, and reporting principles relevant to award management.

Desirable
Education:

• A degree in International Relations, Business Administration, Finance, or a related field is highly desirable.
• Professional certifications in project management or grant management are a plus.

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Role purpose

The Senior Officer, Transformation Portfolio Management is a key member of the Portfolio Management Office (PMO) team. The role holder will act as the PMO business partner for a sub-set of the projects within the Transformation Portfolio and is responsible for portfolio-wide activity including dashboards and reporting, governance support, tooling and document management. 

The role drives the development and adoption of good practice, and coaches Project Managers and Project Leads in the application of the Transformation Delivery Lifecycle, PMO controls and project management tooling to their projects.

Principal Accountabilities

• Tooling: Support in the training and coaching of Project Managers and Project Leads in the use of project management tooling, including the application of project management best practice using the tooling. Manage and maintain project management tooling guidance, and identify and implement opportunities for continuous improvement in use of tooling
• Dashboards & Reporting: Manage and maintain PMO dashboards and reporting at both project/initiative and portfolio levels, produce regular PMO reporting and dashboards, support projects to develop project-specific dashboards and reporting, and identify and implement opportunities for continuous improvement
• Change Request Management: Ensure standard change control procedures and impact assessments are applied, and develop and maintain change request guidance and best practice. Provide a key connection between IT, Transformation Delivery and PMO to ensure clear ownership and accountability for delivery against change requests, oversee the tracking of Transformation Delivery & IT change requests and follow-on actions, and escalate, intervene and facilitate decision-making as needed
• Document Management: Manage and maintain all PMO documentation and repositories, including PMO best practice, ensuring all content is well structured and up to date. Coordinate inputs to documentation owned and managed by PMO and implement continuous improvement in document management
• Portfolio Management: Support the Head of Transformation Portfolio Management in portfolio-level management, including management of the integrated plan and portfolio RAID. Maintain awareness of key portfolio-level risks and issues and support projects to identify scenarios for mitigating risks or dealing with issues
• Support the design and production of internal communications materials related to Transformation Delivery initiatives and PMO. Tasks include drafting newsletters, providing information from reporting and dashboards, and formatting documents to align with Save the Children’s branding. Support quality assurance and project health checks across the portfolio as required
• Support the embedding of planning and project management standards across the portfolio, support resourcing management processes as required, support the definition and maintenance of guidance and best practice for planning, risks & issues and resourcing management, and escalate, intervene and facilitate decision-making as needed
• Governance: Support in the preparation, facilitation and follow-up for key governance forums including Transformation Steering Groups, and manage PMO-owned forums such as Portfolio Progress Meetings, including developing and managing guidance and all preparation and follow-up. Guide projects in the preparation of high-quality stage gate and other approval documents.
• Develop strong, positive relationships with all relevant stakeholders across the Transformation Delivery portfolio

Experience and Skills

Essential

• Knowledge of project, programme and portfolio management practices, standards and methodologies

      Considerable experience in a PMO role, ideally in a programme or portfolio management office

• Experience in the use of project and portfolio management tools and experience of supporting tools and good practice adoption
• A proactive and solutions-orientated approach, excellent problem-solving skills, and the ability to identify and implement solutions

      Able to build strong relationships within the organisation and influence others

• Flexible and pragmatic attitude to work, happy to support others to achieve team goals, with the ability to work at pace while maintaining high quality standards
• Excellent communication skills, fluent in written and spoken English
• Confident user of standard Microsoft applications, including MS Project, Excel, PowerPoint and SharePoint
• Ability to work to tight deadlines with strong attention to detail
• Maintain a calm disposition and positive outlook particularly when working under pressure

Desirable

• Self- motivated with ability to work autonomously
• Commitment to the mission, vision and values of Save the Children
• Non-profit sector knowledge/experience (especially international development projects)
• Second language – French, Spanish or Arabic

Education and Qualifications 

Essential

• Educated to degree level or equivalent work experience. 
• Understanding of a structured project methodology (e.g. PRINCE2) or accredited project management training (APM or PMI), including experience leading a project using such a methodology.

Desirable

• PRINCE2 or Project Management Professional (PMP) qualification desirable

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KEY AREAS OF ACCOUNTABILITY:

Advocacy Support

• Assist in researching policy issues, advocacy trends, and stakeholder positions.
• Contribute to the development of advocacy materials such as briefs, fact sheets, and position papers.
• Support coordination of campaigns, events, and stakeholder engagements.
• Track and document advocacy activities and outcomes.

Content Development

• Draft and edit communication materials including blog posts, newsletters, press releases, and social media content.
• Support storytelling by collecting beneficiary stories, case studies, and impact narratives.
• Ensure content aligns with organizational messaging and branding guidelines.

Digital Communications

• Support management and updating of social media platforms with engaging and timely content.
• Monitor digital engagement metrics and suggest improvements to increase reach and impact.

Campaign and Event Support

• Provide logistical and communications support for advocacy campaigns, events, and public engagements.
• Assist in organizing webinars, workshops, and awareness drives.
• Document events through photography, notes, and post-event reports.

Research and Analysis

• Conduct background research to inform advocacy strategies and communication outputs.
• Analyse audience insights and communication trends to improve messaging.
• Support preparation of reports, presentations, and knowledge products.

Administrative and Coordination Support

• Assist in coordinating internal communication activities across teams.
• Maintain organized records of communication materials and advocacy resources.
• Provide general administrative support to the advocacy and communications unit.

SKILLS AND BEHAVIOURS (our Values in Practice)

Accountability:

• Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
• Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved

Ambition:

• Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development and encourages others to do the same
• Widely shares their personal vision for Save the Children, engages and motivates others
• Future orientated, thinks strategically

Collaboration:

• Builds and maintains effective relationships, with their team, colleagues, members and external partners and supporters
• Values diversity, sees it as a source of competitive strength
• Approachable, good listener, easy to talk to

Creativity:

• Develops and encourages new and innovative solutions
• Willing to take disciplined risks

Integrity:

• Honest, encourages openness and transparency

QUALIFICATIONS AND EXPERIENCE

• Bachelor’s degree in communications, Governance, International development, Community development or related field of study.
• A minimum of 2 years’ experience in communications in a humanitarian or NGO context 
• Strong interest in advocacy and social justice issues
• Excellent research and analytical skills
• Strong writing, photography and editing skills. 
• Strong written and verbal communication skills
• Detail-oriented and highly organized
• Ability to work independently and collaboratively

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KEY AREAS OF ACCOUNTABILITY: 

Need Assessment 

• Be responsible for technical part of WASH needs assessments and participate in the selection of target communities and WASH facilities to be rehabilitated and / or build in the project, through technical feasibility studies, household level questionnaires, focal group discussions, visits to facilities and sites, and interview with key members of the community.
• Be responsible/ support for the design, establishment of work specifications and quotation, follow-up and evaluation of activities related to the construction of WASH infrastructures in public institutions and communities, such as:
  • Construction or rehabilitation of community water supply systems facilities 
  • Construction or rehabilitation of drinking water infrastructures (hand dug well wells, boreholes, pipe network, reservoir, drinking water treatment device). 
  • Technical training of community volunteers, members of WASH committees, governmental staff 
  • Hygiene promotion for community including leading in distribution of WASH NFI

Program design and implementation:

• Planning, organization and follow up of the community mobilization in target communities on issues related to of construction, operation and maintenance of WASH facilities.
• Be responsible to establish the technical aspect of the internal purchase order and tender documents for construction and rehabilitation of WASH facilities.
• Be responsible for the quality control of materials WASH procured by Save the Children and its subcontractors.
• Site management: general supervision of contractors and save the children staff under his management, ensuring the safety of construction sites and community participation.
• Validate the progress and quality of work of the contractors and make the connection with the administration and supply chain to ensure their payments are done on time.
• Design, implementation and organization of training for construction of small WASH facilities at household level (hand washing device, sand filters ...).
• Follow up logistics / budget management / site supervision in case of direct intervention of Save the Children for small scale works (rehabilitation of water points or latrines etc ...)
• Follow-up of activities of local partners of Save the Children (such as local NGOs or governmental agencies) in the field of WASH facilities construction and participate in their capacity building.

Monitoring, Evaluation, Accountability and Learning:

• Verify that WASH infrastructure construction and rehabilitation works done by partners and contractor are carried out according to quality standards established by Save the Children through quality checklists 
• Plan and be responsible for the weekly reporting of data in order to follow up the standard project and strategic indicators (number of beneficiaries, number and type of activities completed...)
• Writing weekly report to line manager, and verbal reports whenever necessary.
• Ensure that all WASH activities are integrated with hygiene promotion and community participation component, to ensure sustainability of the infrastructure built. 
• Coordinate WASH and construction activities with other sectors of Save the Children, in order to integrate activities in the same geographical area and for the same beneficiaries.
• Coordinate WASH activities with other local actors (governmental and non-governmental).
• Ensure the integration of gender, child protection, HIV, environment and other crosscutting issues to the design, implementation and development of WASH activities, and ensure that activities take into account the needs of specific groups and individuals, especially children, the elderly and disabled.

Reporting:

• Writing weekly report to line manager, and verbal reports whenever necessary.

Integration, coordinations et traversal aspects:

• Ensure that all WASH activities are integrated with hygiene promotion and community participation component, to ensure sustainability of the infrastructure built. 
• Coordinate WASH and construction activities with other sectors of Save the Children, in order to integrate activities in the same geographical area and for the same beneficiaries.
• Coordinate WASH activities with other local actors (governmental and non-governmental).
• Ensure the integration of gender, child protection, HIV, environment and other crosscutting issues to the design, implementation and development of WASH activities, and ensure that activities take into account the needs of specific groups and individuals, especially children, the elderly and disabled.

SKILLS AND BEHAVIOURS (Our Values in Practice)

Accountability:

• Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling SCI’s values.
• Holds the partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved

Ambition:

• Sets ambitious and challenging goals for themselves, takes responsibility for their own personal development and encourages others to do the same
• Widely shares their personal vision for SCI, engages and motivates others
• Future orientated, thinks strategically.

Collaboration:

• Builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters.
• Values diversity sees it as a source of competitive strength.
• Approachable, good listener, easy to talk to.

Creativity:

• Develops and encourages new and innovative solutions.
• Willing to take disciplined risks.

Integrity:

• Honest, encourages openness and transparency.
• Commitment to Save the Children Values.

QUALIFICATIONS, EXPERIENCE AND SKILLS

Required:

• Professional experience of 4 years minimum, including 2 years in the field of WASH infrastructure construction in humanitarian or development context.

Essential:

• Solid and progressive management experience working in an emergency response contexts or fragile states
• At least a degree in Civil, Water and  Sanitation Engineering, Public Health Engineering
• Registration with the Engineering Board of Kenya is essential
• Previous experience in managing integrated Health and WASH activities in a public health programme
• Previous experience of project management, implementing integrated Health and WASH projects within agreed timescales and budget limitations
• Experience of and commitment to working through systems of community participation and accountability in an emergency integrated Health and WASH context
• Knowledge of monitoring and evaluation
• Some experience of representation and ability to represent Save the Children effectively in external forums. Commitment to the aims and principles of Save the Children. In particular, a good understanding of the Save the Children’s mandate and child focus and an ability to ensure this continues to underpin our support
• Ability to write clear and well-argued assessment and project reports
• Excellent communication skills
• Strong influencing skills
• Politically and culturally sensitive with qualities of patience, tact and diplomacy
• A high level of written and spoken English
• The capacity and willingness to be extremely flexible and accommodating in difficult and sometimes insecure working circumstances.
• Commitment to the aims and principles of Save the Children. In particular, a good understanding of Save the Children’s mandate and child focus and an ability to ensure this continues to underpin our support
• Ability to speak and communicate in English/Kiswahili/Somali

Desirable:

• Previous experience in working with an Non-Governmental Organization (NGO)
• Previous experience in addressing small water supply system issues
• Knowledge of Save the Children systems and ways of working. 
• Experience with working with subcontractors
• Direct experience in the geographical area of intervention of Save the Children.