Vacancies at St John Ambulance

Job Responsibilities:

• Promote and sell first aid kits, health items, and branded merchandise.
• Provide excellent customer service to walk-in customers and answer queries.
• Operate POS for cash, card, and mobile payments (e.g., M-PESA).
• Maintain stock, arrange displays, and perform monthly stock takes.
• Manage sales reconciliation, daily reports, and customer feedback.
• Achieve monthly sales targets and align with organizational goals.

Requirements:

• Diploma in Procurement, Sales, Business, or Customer Service (advantage).
• At least 2 years of experience in retail or sales.
•  Basic knowledge of POS systems and mobile money handling (M- PESA).
• Strong interpersonal skills and excellent communication.

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POSITION SUMMARY:

• Safely operate ambulances while delivering high-quality pre-hospital emergency medical care and patient transportation in line with EMS protocols, organizational policies, traffic regulations and applicable laws.

RESPONSIBILITIES:

• Safely operate ambulances and conduct daily vehicle inspections and safety checks.
• Respond to emergency and non-emergency calls and provide Basic Life Support (BLS) within EMT scope. Assess, monitor and safely transport patients; assist advanced-care providers where applicable.
• Complete accurate Patient Care Reports and maintain patient confidentiality.
• Inspect, clean, disinfect and replenish ambulance equipment and medical supplies.
• Maintain compliance, professional conduct, teamwork and continuing professional development.

MINIMUM QUALIFICATIONS:

• Certificate in Emergency Medical Technician (EMT) or Pre-Hospital Emergency Care from a recognized institution.
• Valid First Aid and Basic Life Support (BLS) certification; Advanced Life Support is an added advantage.
• Valid professional registration/licence where applicable.
• At least two (2) years' experience as an Ambulance Operator in emergency medical services or a related healthcare role.
• Valid Kenyan Driving Licence Class C1, clean driving record and Certificate of Good Conduct.

KEY COMPETENCIES:

• Excellent communication, clinical judgement, decision-making under pressure, integrity, professionalism, teamwork, physical fitness, emotional resilience, customer care and attention to detail. Ability to work shifts,
• weekends, public holidays and extended hours when required.