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Turnkey Africa is a leading Pan-African insurance technology and services provider. We develop, supply and manage end-to-end insurance business software solutions and services for the insurance industry. Turnkey’s flagship product, TurnQuest Insurance Suite, is one of the most dynamic products in the market providing a comprehensive and integrated set of a...
Role Purpose
Lead the Architecture & Evolve Platform portfolio: Architecture & API Standards, Evolve Studio, Shared Experience and Quality Assurance. Give product teams clear technical direction, reusable capabilities and objective quality evidence so they can deliver reliably.
Work through the four squad leads. Evolve Engineering owns product domains, including COP and FCP. Platform Operations owns infrastructure, deployment, operational continuity and Cybersecurity, Trust & Governance; this role embeds their requirements in designs, shared code and testing.
Career Path
Progression towards Group Chief Architect or broader CTO responsibility depends on sustained delivery, leadership and business need.
Core Accountabilities
Set clear architecture and API standards
Deliver reusable Evolve Studio capabilities
Build a consistent shared experience
Provide objective release-quality evidence
Build capable teams and deliver a resourced roadmap
Weekly Success Measures
Architecture readiness
Decisions due this week completed; significant builds with required design review and agreed API/data contracts.
≥95% of decisions by due date; 100% required reviews and contracts before build.
Shared capability delivery
Studio and Shared Experience milestones due this week completed with agreed tests, documentation and integration evidence.
≥90% completed by due date in each squad; 0 critical defects in releases.
Release-quality evidence
Release candidates with required regression and performance evidence, known defects and a QA recommendation before the gate.
100% evidence coverage; 0 release recommendations with unresolved critical defects.
Reuse and adoption
Eligible new workflows using Studio or Shared Experience capabilities; new duplicate builds.
≥80% adoption; 0 unapproved duplicates. Shared outcome with product Heads.
Shared code support
Critical Studio/Shared Experience code issues resolved within agreed engineering SLAs; overdue issues.
100% within SLA; 0 overdue critical code issues.
Capacity and delivery cover
Next 2 weeks’ committed work covered by named, available people with the required skills, including QA and support.
100% coverage; 0 unapproved double-bookings.
First 90 Days Deliverables
Days 1–30
Assess & Align
Map the four squads, shared dependencies and APIs; baseline QA coverage, performance evidence and capacity. Agree five priority risks and three quick wins with the peer Heads and CTO.
Days 31–60
Set Standards & Lead
Publish priority architecture/API standards and release-quality criteria. Agree the Studio, Shared Experience and QA roadmap, capacity and Security/Operations handoffs; resolve one cross-team design decision.
Days 61–90
Deliver & Influence
Deliver one shared capability or quality improvement with evidence. Present the 12-month roadmap and approved resourcing plan; demonstrate reduced blockers and run the weekly outcomes review.
Experience and Leadership Style
Leadership Approach
Role Purpose
Lead Caava’s legacy engineering portfolio, protecting the company’s largest current revenue source while supporting new customer work, necessary modernisation and progressive migration to Evolve.
Balance three priorities: Run, Grow & Modernise, and Migrate. Deliver through domain leads and specialist teams, with clear commitments from peer Heads—not by personally executing every activity.
Core Accountabilities
Protect legacy revenue and customer continuity
Build sufficient capacity and a resilient team
Deliver customer work and modernisation predictably
Enable safe, repeatable migration to Evolve
Lead an accountable, commercially sound portfolio
Weekly Success Measures
Application support and continuity
Critical legacy application incidents resolved within agreed SLAs (%); overdue critical application incidents.
100% resolved within agreed SLAs; 0 overdue critical application incidents.
Capacity and capability
Next 2 weeks’ committed demand covered by named, available capacity, assessed by skill.
100% covered; 0 unapproved double-bookings; minimum support/on-call coverage maintained.
Delivery and modernisation
Due SOW/project and WebLogic/upgrade milestones accepted on time (%);
≥90% completion in each workstream; 0 critical defects at acceptance.
Migration and legacy exit
Due legacy-side migration milestones accepted on time (%); critical reconciliation exceptions at cutover.
≥90% completion; 0 unresolved critical reconciliation exceptions at cutover; all readiness/exit gates met.
Revenue-risk reduction
Revenue-critical incident, lifecycle and resourcing corrective actions completed by their due dates.
100% of actions due completed; 0 overdue revenue-critical actions.
First 90 Daysys 1–30
Understand & Stabilise
Establish a shared baseline of customers, revenue, commitments, capacity and lifecycle risks. Confirm minimum safe coverage and agree the most urgent actions with the CTO.ays 31–60
Agree the Plan
Agree a resourced Run, Grow & Modernise, and Migrate roadmap, including WebLogic upgrades, customer migration waves and peer-owned readiness gates. Put intake controls and priority staffing actions in motion.ays 61–90
Demonstrate Progress
Show control of capacity and forecasts; deliver an agreed milestone and a migration rehearsal or customer proof point with reconciliation. Confirm reusable patterns and present the quarterly portfolio review to the CTO and ExCo.
Experience and Leadership Style
Leadership Approach
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