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  • Posted: Sep 8, 2025
    Deadline: Not specified
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  • United Bank for Africa (UBA) PLC is a leading pan-African financial services institution with a global footprint. We have a clear purpose to be a role model for African businesses by creating superior value for all our stakeholders.
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    Relationship Manager, Corporate Banking

    JOB OBJECTIVE:

    • Delivering Liability, Asset and trade finance growth targets per portfolio Grow the customer base to increase fees and commissions
    • Contribution to the business growth targets through increased customer transactionactivity and deepening of customer share of wallet
    • Direct responsibility for building own portfolio through disciplined calling and strategic positioning of the bank to the customers in this segment through increased product set, appropriate pricing structures and deploying the right solutions in line with customer requirements
    • Profit maximization through new business opportunities from new and existing clients through various marketing and networking initiatives
    • Develop both professional and personal relationships to solidify relationships with existing clients and prospects
    • Working closely with internal partners to offer the best services to the customers.

    ROLES & RESPONSIBILITIES:

    • Prospecting for new Global Corporates, Regional Corporates and Large local corporates.
    • Developing and implementing business growth strategies for different clients/sectors for the bank.
    • Active management of existing clients including increasing wallet share.
    • Participating in presentations to clients and marketing drives and other relationship management activities.
    • Providing an interface between the bank, existing and prospective customers in order to maintain good customer relations, so as to meet customer needs within the strategic objective of the bank.
    • Prepare and submit credit proposals in conformity with Credit Policy guidelines .
    • 360 degree understanding of clients financial needs and all bank products and services.
    • Regular client visits/presentations and meetings with visit reports.
    • High level negotiation to get new and additional business.
    • Preparation of various reports including customized client proposals according to client need.
    • Coordination with various departments like credit, treasury etc. for delivery of seamless service to client.
    • Competitor and Industry analysis - Actively review and monitor competitor product offerings and monitor industry trends.

    KNOWLEDGE REQUIRED:

    • Seasoned banker with proven networks among Local Corporate, Regional Corporates as well as Global Corporates.
    • Passionate, highly self - motivated, energetic and enthusiastic team player who is change oriented and customer focused.
    • Demonstrate an ability to build and manage relationships and influence various stakeholders to deliver business.
    • High networking skills with high level understanding of the financial sector needs for the different sectors of the economy.
    • Results oriented and an excellent communicator both orally and in writing.

    KEY COMPETENSES & SKILLS REQUIRED:

    • Managing an active portfolio size of at least US$ 40m.
    • Good working knowledge of credit analysis.
    • Strong presentation and PowerPoint skills.
    • Must possess very good analytical skills.
    • Must possess a high level of integrity.
    • Ability to work independently, consult and clarify where necessary and make informed and firm decisions.
    • Excellent interpersonal skills, with the ability to establish and develop relationships.
    • Must be pro-active, a self-starter and have the ability to anticipate and advice on strengths, weaknesses, opportunities and threats.
    • Ability to work through teams, deliver high quality work within deadlines, and to meet team objectives.
    • Excellent communication skills both written and oral, including the ability to convey ideas and positions clearly.
    • Strong numerical skills and financial acumen to analyse, evaluate and identify trends in complex consolidated financial statements, balance sheets and ratios.
    • A sound understanding of cash – flow cycles pertaining to the industry being analysed.
    • Good knowledge of trade finance practices and procedures.
    • Good knowledge of cash management solutions.
    • A thorough knowledge of multi-level products available to business banking customers
    • (features & benefits) and pricing structures.
    • A good knowledge of competitor offerings and structures.
    • A strong working knowledge of the terms and conditions of multiple legal entities (companies, close corporations, sole proprietorships etc.).
    • Negotiation skills.

    QUALIFICATION:

    • Bachelor’s degree in Finance, Marketing or other business related field from a wellrecognized institution.
    • Other Professional courses will be an added advantage.

    EXPERIENCE:

    • At least 5 years proven working experience in Corporate Banking environment with exposure to Credit analysis, portolio management and relationship management preferably in Oil & Gas, Infrastructure, ICT, Telecoms and Manufacturing.

    go to method of application »

    Relationship Manager, Personal Banking

    Roles & Responsibilities

    • Prepare sales plans for business growth to enable achieve assigned targets which includes but not limited to liabilities, assets, fees, FX, digital products and accounts opening.

    Primary responsibility for the management of own portfolio of customers ensuring that they receive the appropriate level of service and advice to meet their specific needs

    • Ensure proper pricing for customer offerings to ensure competitiveness in the market and profitability for the bank.
    • Contribute to the effective launching of new products to ensure favourable market response and optimum build-up of revenue
    • Provide feedback on information gathered from the market in order to formulate reviews and strategies.
    • Maintaining, acquisition and reactivation of customer relationships to drive business growth
    • Sell products mix as to maximize on wallet share and diversify risk
    • Understanding the corporate policies, objectives and targets of the bank
    • Visiting customers and attending business meetings.
    • Self-development as to meet set deliverables
    • Prepare weekly and monthly statistics/performance reports for management use
    • Initiate and carry out recovery action on non-performing credits facilities
    • Maintain comprehensive database of the customers operational records
    • including the existing and prospective customer data.

    KPIs:

    • To deliver on all financial targets
    • Productivity/Business Growth
    • Product/Service Quality
    • Effective and efficient service; Turnaround times
    • Regulatory and Statutory Compliance

    Job Requirements

    • First degree in any field.
    • Four (4) years’ experience with a leading industry player.
    • Additional professional qualifications will be an added advantage particularly in sales and marketing.
    • Proficiency in Microsoft Office Suite.

    go to method of application »

    Relationship Manager, Institutional Banking

    JOB OBJECTIVE(S)

    • Develop business prospects across target markets, specifically NGOs, SACCOs, and other institutional clients.
    • Manage and grow existing relationships with NGOs, SACCOs, and other financial institutions, ensuring continuous income generation and strong business partnerships.

    Role and Responsibilities

    • Conduct political, economic, social, and technological analysis to identify emerging opportunities and risks within the NGO and SACCO segments.
    • Develop business prospects across target markets, focusing on NGOs, SACCOs, and institutional clients.
    • Develop and refine marketable products tailored to NGOs and SACCOs to enhance competitiveness and market positioning.
    • Initiate business proposals and proactively pitch solutions to prospective and existing NGO and SACCO clients.
    • Identify, prioritize, and manage banking relationships with targeted NGOs and SACCOs to drive growth and expansion.
    • Appraise funding requests, credit lines, and FX requirements from NGOs and SACCOs, recommending appropriate solutions.
    • Assess risk assets related to NGO and SACCO partnerships and recommend mitigation strategies.
    • Identify opportunities for additional revenue generation by establishing and nurturing strategic partnerships.
    • Expand the customer base by marketing tailored banking products and services to NGOs and SACCOs.
    • Review the financial performance of NGO and SACCO clients and recommend credit facilities to support their operations.
    • Liaise with clients' financial managers to ensure smooth banking operations and provide advisory services.
    • Conduct regular client visits and document engagement activities through call memos.
    • Ensure customer satisfaction through prompt resolution of issues and continuous engagement to foster repeat business.
    • Provide insights on new market opportunities and contacts relevant to NGOs and SACCOs.
    • Manage client relationships, develop account plans, and deliver customized financial solutions

    JOB REQUIREMENTS
    EDUCATION REQUIREMENTS

    • Minimum educational level – B.sc in any relevant area of discipline
    • Higher degrees/ Masters/Professional certifications would be an advantage

    EXPERIENCE

    • Minimum requisite experience – 5 years’ relevant experience
    • Have banking operations, trade finance and correspondent bank experience
    • Demonstrated experience in managing NGO and SACCO clients.

    go to method of application »

    Relationship Manager, Business Banking

    Role Purpose

    The Relationship Manager – Business Banking is responsible for driving growth, profitability, and portfolio quality within the Business Banking segment. The role involves developing new business, managing client relationships, and delivering tailored

    Knowledge, Skills & Experience

    • Bachelor’s degree in Finance, Accounting, Economics, Marketing, or related field (Master’s/MBA is an added advantage).
    • At least 5–7 years’ experience in Relationship Management within Business or Commercial Banking.
    • Strong financial analysis and credit appraisal skills.
    • Excellent relationship management, negotiation, and interpersonal skills.
    • Commercial awareness and ability to identify business opportunities.
    • Proficiency in digital banking and understanding of financial market trends.

    Method of Application

    Interested and qualified? Go to United Bank for Africa (UBA) Kenya on www.ubakenya.com to apply

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