Vacant Roles at Solvo Global

Job Description

We are seeking a Recruiter SP responsible for the full-cycle recruitment of caregivers for our Home Care agency. This role is essential in attracting, screening, hiring, and onboarding qualified caregivers who meet regulatory standards and align with our mission of delivering compassionate, high-quality home care services.

The Recruiter SP will work closely with operations and scheduling teams to ensure adequate caregiver coverage and support the agency’s growth.

Responsibilities

• Caregiver Recruitment & Sourcing: recruit caregivers (CNAs, HHAs, PCAs, and non-medical) through job boards, social media, referrals, community outreach, and hiring events.
• Maintain a consistent pipeline of active, qualified caregiver candidates.
• Conduct phone, virtual, and in-person interviews to assess qualifications, availability, experience, and cultural fit.
• Act as the primary point of contact for caregiver candidates throughout the hiring process.
• Screening, Compliance & Documentation: verify caregiver credentials, licenses, certifications, and work authorization.
• Coordinate background checks, drug screenings, TB tests, and reference checks in compliance with state and federal regulations.
• Ensure caregiver files are complete, accurate, and compliant with Home Care licensing standards.
• Onboarding & Collaboration: manage caregiver onboarding, orientation, and required documentation.
• Work closely with operations and scheduling teams to align caregiver availability with client needs.
• Enter and maintain accurate records in the applicant tracking system (ATS) or HR system.
• Reporting & Performance Tracking: track recruitment metrics such as time-to-hire, source effectiveness, and caregiver turnover.
• Provide regular recruitment updates and staffing reports to leadership.
• Identify opportunities to improve caregiver recruitment and onboarding processes.

Requirements & Skills

• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred).
• 1–3 years of experience in recruiting, staffing, or customer-facing roles.
• Strong communication and interpersonal skills.
• Ability to manage high-volume recruiting in a fast-paced environment.
• Basic computer skills and experience with recruitment or HR systems.
• Experience recruiting caregivers or healthcare/home care staff.
• Knowledge of home care regulations and compliance standards.

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About the Role

• We are a leader in home health and are seeking a dedicated and compassionate Scheduling Coordinator to join our Care Manager team. This role is essential to delivering a higher level of care by ensuring strong compatibility between clients and caregivers while maintaining high standards of customer and employee satisfaction.
• The ideal candidate is detail‑oriented, responsive, and thrives in a fast‑paced healthcare environment with complex scheduling demands. Prior experience in healthcare or medical administration is highly preferred.

Key Responsibilities

Client & Caregiver Coordination

• Provide exceptional customer service and sales support to clients, families, caregivers, and referral sources
• Communicate clearly, efficiently, and compassionately with clients, caregivers, physicians, and discharge nurses
• Protect and promote the integrity and reputation of the company

Scheduling & Staffing

• Manage ongoing client staffing and scheduling for new and existing engagements
• Ensure compatible client‑caregiver matches
• Manage staff absences and last‑minute schedule changes to maintain full coverage
• Conduct new client intakes and onboarding coordination

Operations & Case Management

• Answer and manage office phone communications professionally
• Perform case management activities as required
• Arbitrate employment‑related issues affecting field staff and clients
• Complete administrative tasks such as filing, organizing, and office coordination

Required Skills

• Strong attention to detail and accuracy
• Excellent written and verbal communication skills
• Professional telephone presence with warmth and empathy
• Ability to write routine reports and correspondence
• Highly motivated self‑starter with the ability to work independently
• Strong organizational and problem‑solving skills

Education & Experience

• College degree preferred
• Prior experience in medical, healthcare, or home health environments strongly preferred
• Knowledge of medical terminology
• Strong customer service background
• Ability to manage multiple priorities and complex scheduling demands
• Strong computer skills with the ability to learn new systems quickly

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About the job

We are seeking an experienced Scheduler with a strong background in Healthcare or Home Care and an excellent level of English (90%+ spoken and written). This role is responsible for managing caregiver and patient schedules, coordinating appointments and interviews, and ensuring smooth daily operations in a fast‑paced healthcare environment.

Key Responsibilities

• Schedule and coordinate appointments and shifts for caregivers, clients, and patients.
• Handle inbound and outbound calls professionally to confirm, adjust, and manage schedules.
• Communicate constantly with staff, clients, and management to ensure service quality.
• Manage interview and meeting schedules, including confirmations and last‑minute changes.
• Support recruitment, hiring processes, orientations, and basic HR administration.
• Assist with payroll support tasks such as timesheet verification and data entry.
• Maintain accurate employee records and perform general administrative and on‑call coordination duties.

Work Schedule (On-Site)

• Monday – Thursday: 16:00 – 09:00
• Friday: 16:00 – 23:59
• Saturday: 00:00 – 23:59
• Sunday: 00:00 – 09:00

Requirements

• Excellent English proficiency (90% or higher).
• Previous experience as a Scheduler, preferably in Healthcare or Home Care.
• Strong organizational skills, attention to detail, sense of urgency, and empathy.
• Ability to manage multiple priorities and handle confidential information professionally.