At Microsoft, we're about helping customers realize their potential. From gamers to governments, moms to mega-corporations, we serve just about every kind of customer, all over the globe.
- Align services around people, process and technology
- Drive improvement through delivery of goal aligned services.
- Lead activities that accelerate the customers’ deployment of cloud services.
- Ensure clear customer understanding of services available, and value delivered
- Act as an escalation point for critical service incidents
- Identify opportunities for renewing and expanded Premier or MCS services
- Use customer satisfaction results to drive service improvement
Experiences Required: Key Experiences, Skills and Knowledge:
- Cross-Boundary Collaboration
- Interpersonal Awareness
- Impact and Influence
- Analytical Problem Solving
- Building Customer/Partner Relationships
- Product & Technology Expertise
- Project Management
- Strategic Insight
- Value Selling
Years Experience: 3-5, primarily in a client-facing role
- Bachelor’s Degree (B.S./B.A.) in Computer Science, Engineering or equivalent
Method of Application
Interested and qualified? Go to Microsoft career website on careers.microsoft.com to apply