• Principal Technology Account Manager at Microsoft

  • Posted on: 23 November, 2016 Deadline: Not Specified
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  • At Microsoft, we're about helping customers realize their potential. From gamers to governments, moms to mega-corporations, we serve just about every kind of customer, all over the globe. 

    Principal Technology Account Manager

     

    Key responsibilities:

    • Align services around people, process and technology
    • Drive improvement through delivery of goal aligned services. 
    • Lead activities that accelerate the customers’ deployment of cloud services.
    • Ensure clear customer understanding of services available, and value delivered
    • Act as an escalation point for critical service incidents
    • Identify opportunities for renewing and expanded Premier or MCS services
    • Use customer satisfaction results to drive service improvement

    Experiences Required: Key Experiences, Skills and Knowledge:

    • Confidence
    • Cross-Boundary Collaboration
    • Interpersonal Awareness
    • Impact and Influence
    • Analytical Problem Solving
    • Building Customer/Partner Relationships
    • Product & Technology Expertise
    • Project Management
    • Strategic Insight
    • Value Selling

    Years Experience: 3-5, primarily in a client-facing role

    Education:

    • Bachelor’s Degree (B.S./B.A.) in Computer Science, Engineering or equivalent

    Method of Application

    Interested and qualified? Go to Microsoft career website on careers.microsoft.com to apply

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