Operations Manager Job in Kenya Investments Company - Sheer Logic

Responsibilities for the Operations Manager

• Manage employee relations between caretakers/ security guards and the management
• In charge of the day to day operations of the transport department.
• Efficiently managing a team of drivers and vehicles.
• Responsible for all of the dispatching, routing, and tracking of delivery vehicles.
• Ensuring company compliance of all transport policies, legislation and procedures to do with Maintenance, checks/ Inspection, towing and serviced.
• Arranging for the induction and training off all new staff.
• Regularly liaising with the Department Heads to ensure a smooth running of all sections / departments.
• Maintaining accurate administrative records and overall discipline in the Company.
• Identifying operational issues, potential problems and opportunities within the Office.
• Appraising Caretaker and Security Guard staff performance and also taking disciplinary measures when required.
• Ensuring all site and customer objectives are achieved.
• Maintaining a fixed assets register as and when assets are procured or disposed of, including tagging of assets.
• Requisitioning and stock-taking for the office stationery.
• Preparing fuel vouchers for the firm vehicles and reconciliation of the same with receipts from suppliers.
• Requisitioning of Properties /office supplies e.g. Paint repair materials.
• Coordinating quotations, raising LPOs and preparing payment vouchers.
• Maintaining the Caretaker / Security guard Staff Leave calendar and roaster/
• Making a leave calendar for the staff under the Group of Companies.
• Creating a conducive working environment for all staff.
• Coordinate and holding higher Office Management meeting in all the sites under the Group of Companies.

Qualifications for the Operations Manager

• Bachelors’ Degree in HR, Business Administration/Economics/Finance or any other relevant degree
• Minimum accounting qualifications, CPA 2 or higher
• At least 2 years’ experience in the Operations Department
• Experience running a Voucher Program desirable
• Good record keeping skills
• Excellent communication skills
• Good ability to work well in a team
• Flexibilty

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IT Administrator Jobs Responsibilities

Incident management

• Follow through with user and help desk ticket Resolve incident calls related to:
• User desk-side support: Troubleshoot client issues which includes standards for Windows 7, Windows XP,
• Remote Access, desktop hardware, printers, handhelds, limited copier support, limited site phone support, limited GPS devices and barcode support and limited Microsoft Office.
• Perform computer break fix for all supported clients as directed by help desk.
• In collaboration with the DF team, act as ‘remote hands’ for the DF team when needed.
• Coordinate incident resolution.

Problem management

• Identify the source of one or multiple incidents and propose workarounds and definitive fixes.

Asset management

• Create and maintain a site inventory containing all IT assets in place.
• Annual asset verification

Change and management

• Support planned DF operations on site.

Help managers Request rights and access management

• Coordinate with managers to Onboard new users and collaborate in providing them the needed environment to work.
• Coordinate with managers to Remove non-longer required user infrastructure, and open calls for permission removal.
• Ensure compliance with policies and best practices for infrastructure replacements and upgrades.

Procurement coordination

• Coordinate with procurement on Purchasing IT accessories and peripherals
• Coordinate with SSL on Purchasing / coordinating computer replacements

Qualifications for the IT Administrator Jobs

• Knowledge of basic hardware diagnostics and troubleshooting on Lenovo and Dell laptops, desktops and peripherals.
• Minimum of three years of experience in pc management and configuration including: Windows XP/7, Active
• Directory, Deployment Solutions, DHCP, DNS, back-up systems, and corporate antivirus
• Basic knowledge of network management including routers, switches
• Basic knowledge of printer and other peripherals troubleshooting
• Ability to work with clients at all levels within the organization.
• Windows XP/7 and other MCSE certificates are a plus
• Education in Computer Systems or related area or equivalent job experience. A bachelor degree in IT is a plus.
• Good knowledge of English, spoken and written, as well as the local language.