Career Opportunities at Choice Microfinance Bank - 6 Positions

Job Purpose

To provide effective leadership to the Choice Microfinance Bank’s top management and ensure that the Bank pursues its strategic vision, mission, and achieve its mandate of providing financial services as a Microfinance bank.

Responsibilities for the Chief Executive officer Job

• Implementing the Board’s policy decisions in a result oriented and timely manner to achieve the Bank’s vision, mission, goals and objectives through agreed performance targets.
• Implement the Bank’s strategic plan with reviews to realign the plan to contemporary changing situations.
• Effective decision making in key areas of Choice Microfinance Bank.
• Ensure that the Bank meet all statutory requirements e.g. Central Bank of Kenya standards, Kenya Revenue Authority.
• Prudent investment and risk mitigation strategies.
• Provide stewardship of the public identity of the organization to ensure that Choice Microfinance Bank is highly regarded by the public and its stakeholders as an effective, stable, competent and transparent banking
• institution.
  Effective representation of the Bank in major business assignments with customers and other stakeholders.
• Effective communication with the Bank’s Board of Directors and Senior Management Team.
• Periodical review of the Bank’s progress and offer guidance and advice to the Board of Directors and other Top Management.
• Providing accurate advice, direction and approvals for the Bank budgets, policies and procedures.
• Effective delegation of authority and responsibility to the Bank’s management under the CEO’s jurisdiction.
• Timely response to queries raised by the Board and Top Management.
• Evidence of the ability to prioritize and organize a heavy workload.
• Managing resource mobilization functions to ensure the timely availability of financial, technical and human capital required for the efficient implementation of policies and strategies aimed at strengthening the Bank’s consistency.
• Staff motivation and development to ensure retention of highly motivated and committed human capital.
• Any other duties assigned to you from time to time by the Board of Directors.

Qualifications for the Chief Executive Officer Job

• A Bachelors degree in a business or finance related field.
• A master’s degree.
• Senior business leadership training will be an added advantage.
• Board sitting experience is an added advantage.
• Professional banking qualifications: ACIB, CPA (K), ACCA or any other chartered institute an added advantage.
• At least ten (10) years experience in the banking sector with five (5) years experience in leading a bank or a major department in a large bank or other financial institution.
• Should have extensive industry knowledge of the financial sector, excellent interpersonal and leadership skills with highly demonstrable competencies in building shared vision, championing customer focus and managing people in a multicultural environment.

Competencies

• Understand and implement Bank Operations processes and procedures.
• Understand the Microfinance Act and CBK Prudential Guidelines.
• Must satisfy the requirements of Chapter Six of the Constitution of Kenya on leadership and integrity. (Certificate of good conduct, HELB, KRA, EACC and CRB)
• Should possess good knowledge of ethics, governance and operations of boards.
• Demonstrate skills in strategy development and execution.
• Proven ability in relationship building through negotiation and networking.
• Management and leadership ability: Have excellent interpersonal and people management skills.
• Computer skills: Must be adept in use of Ms Word, Excel, Access, powerpoint, Internet and email.
• Personality: results oriented with excellent communication and social skills. A forward planner with clear focus, mature, reliable, hard working.
• Honest and with high integrity.
• Should be a member of a relevant professional body.

go to method of application »

Job Purpose

Under the general guidance of the Chief Executive, and within the limits of the established Bank’s policies and procedures as well as Regulatory requirements, ensures the smooth running of all aspects of Banking Operations.

Responsibilities for the Head of Operations Job

• Ensure proper due diligence on KYC is conducted on all customer accounts to effectively manage AML/CFT risks at all operational levels of the bank.
• Followthrough business relationships with the aim of mobilizing deposits and maintaining existing business.
• Formulate Strategic plan for the Operations Department and ensure implementation.
• Formulation of the Bank’s Operations policies and procedures.
• Provide leadership, direction and pace to the banking operations team.
• Effectively manage Operations Project including Banking Operations Systems.
• Design and coordinate the development, rollout and management of innovative Banking products within the Business.
• Follow through all Operations projects to ensure completion as per plan and within budget.
• Provide accurate and timely Operations reports for the Board of Directors and Management.
• Provide advice and guidance to the Board and Management on banking operations matters.
• Ensure effective communication between Management and reportees.
• Maintain high service delivery standards through objective and timely performance management and appraisals.
• Liaise with internal and external providers to ensure efficiency of operations.
• Represent the Bank in assigned assignment within and outside the Bank on Bank Operations.
• Ensure implementation regulators and internal policies, procedures, to ensure compliance.
• Participate in the recruitment and selection of the Bank’s Operations Staff.
• Overall cash management.
• Remittance monitoring.
• Manage operational and business risks to maximize profitability and minimize costs.
• Ensuring no income leakages.
• Evidence of the ability to prioritize and organize a heavy workload.

Qualifications for the Head of Operations Job

• A Bachelors degree in a Social Science, Banking or a related field. Possession of an MBA will be an added advantage.
• Have a clear grasp of Central Bank regulations, Banking and related policy framework.
• Minimum Eight (8) years relevant working experience, three (3) of which should have been at senior management level.
• Outstanding track record of performance and achievement.
• Experience within overall Credit and Sales an added advantage.

Competencies

• Demonstrate skills in strategy development and execution.
• Proven ability in management, overall banking operations and Credit.

Job skills

• High levels of professionalism and professional development.
• Indepth knowledge in Central Bank of Kenya prudential guidelines.
• Excellent grasp of the Bank’s policies and procedures.
• Management and leadership ability: Excellent people management skills and ability to lead, motivate and build result oriented teams.
• Outstanding reporting, communication.
• Computer skills: Must be adept in use of Ms Word, Excel, Access, powerpoint, Internet and email.
• Excellent word processing skills including ability to generate all office correspondence to the final product.
• Personality: results oriented with strong interpersonal relations and networking ability; A forward planner with clear focus, mature, reliable, hard working and able to work without supervision. Honest, reliable, outgoing and hardworking with excellent organizing abilities.
• Proven integrity, transparency and accountability.

go to method of application »

Job Purpose

Under the general guidance of the Ag. Chief Executive Officer, and within the limits of the established Choice Microfinance Bank rules, policies and procedures, ensures that all related risks are managed adequately in all the trading activities in order to achieve the set revenues.

Responsibilities for the Treasury Manager Job

• Develop strategies and policies for Treasury department in line with the Bank’s strategic direction.
• Grow treasury trading business to include:
• Forex trading – set and implement trading strategies to ensure maximum profitability.
• Local and Foreign currency bond trading – implement bond trading strategies (local and foreign currency denominated) to ensure maximum profitability in line with set targets.
• Liquidity management.
• Risk management in both FX and Bond trading activities.
• Forecasting cash requirements and loan repayments.
• Investment of surplus cash balances in accordance with company’s policies.
• Team coaching and mentoring through performance management against agreed targets.
• Team development to ensure high competence and high performance levels.
• Staff training and development on treasury matters.
• Maintain complete and accurate departmental documentation of activities as required. Adhere strictly to treasury risk controls with the Bank’s and regulatory standards, policies and practices; report control weaknesses, compliance breaches and operational loss events.

Qualifications for the Treasury Manager Job

• A Bachelors degree in Business/Commerce related or Finance fields.
• Possession of an MBA, CPA (K) will be an added advantage.
• Have good knowledge and solid understanding of:
• Treasury Operations.
• General Banking Operations.
• The Banking Act.
• CBK Prudential Guidelines.
• Internal policies and procedures.
• International financial reporting standards.
• Other internal and external regulations.
• Minimum five (5) years relevant working experience, three (3) of which should have been at senior management level.
• Outstanding track record of performance and achievement.
• Strong analytical and reporting skills.
• Strong banking operations and treasury experience within a financial institution.
  Accounts, Project Management, Customer Service and/or bank regulatory experience are desirable.

Competencies

• Demonstrate skills in strategy development and execution.
• Proven ability in relationship building through negotiation and networking.

Job skills

• Proven competence in Treasury and Finance.
• Ability to multitask and adequately prioritize workflow.
• Excellent Communication skills.
• Computer skills: Adept in use of Ms Word, Excel, Access, powerpoint, Internet and email.
• Personality: results oriented with strong interpersonal relations and networking ability; A forward planner with clear focus, mature, reliable, hard working; strong analytical skills and able to work without supervision.
• Proven integrity, transparency and accountability.

go to method of application »

Job Purpose

To drive and deliver excellent business performance through powerful leadership of the Branch ensuring optimum productivity, operation efficiency and outstanding customer service.

Responsibilities for the Branch Manager

• Business growth and development as per KPIs on BSC.
• Assess local market conditions identify current and prospective sales opportunities and develop forecasts, financial objectives and business plans for the branch.
• Develop and implement branch strategy and sales plans to ensure achievement of branch targets.
• Growing of quality loan book as per the set targets.
• Ensure credit management and credit operations at the branch is fully compliant to the Bank Credit Policy and procedures.
• Ensure proper due diligence on KYC is conducted on all customer accounts to effectively manage AML/CFT risks at the branch level.
• Effective management of branch resources within the set limits.
• Timely and efficient response to customer inquiries/issues at the branch while providing world class customer service.
• Effective and timely address to all planning, organizational and branch administrative issues.
• A well managed portfolio at risk and advances book.
• Achieve set audit standards and with no repeat exceptions.
• Adherence to the Bank’s policies and procedures.
• Effective communication with all departments and other branches within the institution.
• Accurate and timely branch updates and reports.
• Evidence of the ability to prioritize and organize a heavy workload.

Qualifications for the Branch Manager

• Hold a Bachelor’s degree in Business Administration, Accounts or related field.
• Professional banking qualifications or CPA (K) qualifications a plus.
• Have a minimum of three (3) years relevant work experience in branch management.
• Be able to understand and implement processes and procedures.
• Understand the Microfinance Banking Act and Central Bank of Kenya (CBK) clearing procedures.
• Understand operational risk issues and policies.

Competencies

• Understand the Banking Act and Central Bank of Kenya (CBK) clearing procedures and general laws related to
• Banking; high levels of professionalism and professional development.
• Management and leadership ability: Have excellent interpersonal and people management skills.
• Computer skills: Adept in use of Ms Word, Excel, Access, powerpoint, Internet and email.
• Personality: results oriented with excellent communication and social skills. A forward planner with clear focus, mature, reliable, hard working and able to work without supervision.
• Honest and with high integrity.
• Good Interpersonal skills.

go to method of application »

Job Purpose

Under the general guidance of the Ag. Chief Executive Officer, and within the limits of the established Choice Microfinance Bank rules, policies and procedures, ensures proper planning and implementation of marketing activities to drive business growth.

Responsibilities for the Marketing Manager Job

• Lead, manage and build marketing capabilities through aligning marketing structure to meet company objectives, clarifying roles and accountabilities, coaching and succession planning.
• Develops the overall Marketing and Brand Management /Visibility strategy /Plans.
• Execute the marketing activities based on targets and agreed budgets, market share growth, business growth KPI’s, product mix and timescales.
• Generates the calendar of marketing activities aligning them to the Bank’s Business strategy.
• Product and services reviews to drive business competitiveness.
• Work on strategies on how to penetrate the new untapped market niches.
• Provides management with the Return on Investment metrics for the marketing investments.
• Review with the department heads consistent delivery of high quality products and services through product and service development.
• Develop structure for harnessing ideas from the bank staff and customers with a view to creating a pipeline of new innovative products &services for the Bank.
• Oversee the development of Marketing Communications and publicity materials/collaterals across all mediums; social, outdoor & electronic media.
• Manages the Bank’s external agents to optimize effectiveness & efficiency for activities Advertising ,Activations ; Research ,PR ; Publications collaterals of Communication materials, Media buying and placement.
• Defining marketing resource requirement and ensure proper allocation across the marketing mix elements and priorities.
• Implement marketing, advertising and promotional tasks and carry out effective management of the marketing, advertising and promotional activities of the company.
• Collaborate with other key departments to develop and maintain product category SWOT analysis; identify market trends, and develop and priorities a profitable product plan to meet consumer needs.
• Leading in marketing all bank products and giving timely feedback on the uptake of the same.
• Advising the bank on the best practices in the industry leveraging on technology to build the bank’s reach.

Qualifications for the Marketing Manager Job

• A Bachelors degree in a business, Marketing, Public Relations or related field.
• A master’s degree will be an added advantage.
• Professional Banking/or Marketing qualifications an added advantage.
• Have a minimum of five (5) years relevant work experience in a similar position with proven result oriented track record.
• Have strong sales and commercial orientation with marketing and/or research experience.

Competencies

• Personality: A gogetter, results oriented with excellent communication and social skills. A forward planner with clear focus, mature, reliable, hard working and able to work without supervision.
• Job skills: Be able to communicate and motivate, have good PR/interpersonal skills, have outstanding reporting skills, understand the principles of sales and marketing including market targeting, market mix and cost effectiveness.
• Management ability: Responsibility and ability to grow, support and develop talent within the sales team.
• Computer skills: Must be adept in use of Ms Word, Excel, Access, powerpoint, Internet and email.
• Honest and with high integrity.

go to method of application »

Job Purpose

Analyzing and approving of credit facilities to mitigate on credit risk by ensuring compliance to laid down bank lending policies and procedures.

Responsibilities for the Credit Officer Job

Business Growth

• Mapping and scoping the business opportunity within the branch environs, including profiling the business activities within the locality of the branch to identify potential business opportunities.
• Growing and managing the loan portfolio by marketing, identifying of potential members and recruitment of new members.
• Gathering the relevant information about clients and their businesses to ensure that informed decisions are made regarding the creditworthiness and probability of repayment by the customer.
• Building Business relations In order to grow the deposit portfolio.
• Providing guidance to prospective loan applicants to enable them determine the most appropriate type of loan as well as explaining the specific requirements and conditions associated with the loan.
• Attending all group meetings as well as individual projects and businesses in order to ensure on time loan repayments resulting to a very healthy loan portfolio.

Analysis of Credit Proposals

• Carrying out loan appraisals / business screening for members through visiting individual businesses, projects, client households, and group meetings, leading to the growth and sustainability of the loan portfolio.
• Analyze credit data and financial statements to determine the degree of risk involved in extending credit or lending money to SME, Micro and Consumer Banking customers.
• Analyze financial data such as income growth, quality of management, and market share to determine expected profitability of loans.
• Compare liquidity, profitability, and credit histories of establishments being evaluated with those of similar establishments in the same industries and geographic locations.
• Generate financial ratios, using computer programs, to evaluate customers’ financial status.
• Evaluate customer records and recommend payment plans based on earnings, savings data, payment history, and business activity and cycles
• Consult with the respective Business Development Executive to verify financial and credit transactions and resolve any customer complaints .
• Perform all the necessary customer due diligence.
• Prepare reports that include the degree of risk involved in extending credit/lending.
• Confer with credit reference bureau and other business representatives to exchange credit information.

Presentation to Branch Credit Committee

• Complete loan applications, including credit analyses and summaries for all Choice Microfinance Bank products.
• Present the loan requests to the Branch Credit Committee for approval within the Bank’s Credit Policy.

Post-Approval Activities

• Maintain a diary system to ensure that all post covenant sanctions are adhered to.
• Post sanction monitoring through Daily Portfolio review.
• Daily tracking of loan repayments and follow up of any skipped payments to ensure PAR is maintained at the targeted levels.
• Review individual or business customer files to identify and select delinquent accounts for collection.
• Following up all loans issued to ensure they are paid on time through ongoing monitoring and supervision of members, groups, and projects.

Teamwork/Other

• Embrace a culture of teamwork, support for each other and commitment to the branch and the Bank goals and aspirations.
  Apply gained knowledge, skill or technique to current work and share successes with other team members.
  Any other credit related duty as may be assigned by the management.

Qualifications for the Credit Officer Job

• Must be a holder Bachelor’s degree in Commerce/Finance, Business, Banking and Finance or related fields.
• Professional qualifications such as Diploma in Cooperative Management, Diploma in Credit Management,
• Banking or CPA’s will be an added advantage.
• Practical experiences in use of MS Office especially excel applications and credit analysis tools.

Competencies

• Understand and implement credit processes.
• Demonstrate a high degree of sensitivity, confidentiality and integrity when dealing with internal and external customers.
• Job skills: Understand the Banking Act and Central Bank of Kenya (CBK) clearing procedures and prudential guidelines; high levels of professionalism and professional development.
• Management and leadership ability: Have excellent interpersonal, organizing and people management skills.
• Excellent communication skills, with outstanding reporting and analytical skills.
• Effective organizational skills and ability to handle work in an efficient and timely manner.
• Good analytical ability.
• Computer skills: Must be adept in use of Ms Word, Excel, Access, powerpoint, Internet and email.