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Description Of Role
We are recruiting a Technical Customer Support Specialist to join our Nairobi team and lead technical support efforts for our global distribution network. This is an exciting opportunity to hold a key role in a rapidly growing company, as we scale our presence throughout Africa, South Asia, and Latin America.
The chosen candidate will be the first line of support for any technical challenges impacting our rapidly growing group of distribution partners. S/he will also develop internal processes to improve how Angaza provides technical assistance, and lead in-house testing and product QA/QC. The position will report directly to the Director of East Africa Operations.
Technical Customer Support Specialist Job Responsibilities
Requirements for the Technical Customer Support Specialist Job
Send your résumé and a detailed cover letter to careerske@angazadesign.com using the subject line “Angaza Technical Customer Support Specialist Position”.
Note that applicants must send a personalized cover letter and salary expectations to be considered. Due to application volume, we will only be able to follow up with the most promising candidates.
We plan to fill this position quickly, with a start date in October.
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