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Adeso is a humanitarian and development organization that is changing the way people think about and deliver aid in Africa.
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POSITION SUMMARY
Adeso’s Communications Team is responsible for developing and overseeing the implementation of the Adeso Communications Strategy. This includes defining and formulating key messages and proof points to broaden the understanding of Adeso’s unique, people centered and participatory program approach amongst stakeholders across the humanitarian and development sector, governments, donors and the media.
The Senior Communications Officer will work with colleagues to support the implementation of the AIM DEPP Lab Communications Strategy and support efforts to increase the AIM DEPP Lab growth. S/he will collaborate with internal and external stakeholders to ensure that AIM communications enable and accelerate its milestones and goals.
The Senior Communications Officer should have a breadth of knowledge in PR, social media, marketing, web and e-communications with plenty of room and interest in innovation, challenges and learning. This opportunity requires the ability to coordinate, research, and create content (i.e., social media, donor communications, impact stories, program updates, etc.) for a variety of audiences including, donors, media, the general public, internal staff, and program partners among others. The position will specifically be responsible for leading the daily management of social media and online communications and marketing activities for multiple online platforms.
The successful candidate will have a talent for writing and a willingness to engage in projects ranging from writing, editing, proofreading, and leveraging social media and blogs-across several different publications while juggling multiple deadlines and priorities. The desired candidate will exude passion and a driving desire for excellence in all they do. The candidate will also be expected to be a strategic thinker who understands how social media is a vital part of a larger, integrated digital marketing strategy including SEO, Analytics, Email Marketing, and building a culture of constant testing and refinement.
POSITION PURPOSE
- Increase AIM’s online visibility, voice, and influence;
- Support fundraising, business development and communication through a variety of tools, techniques and resources – including media pitching, ongoing website presence , promotional materials;
- Lead and manage social media campaigns.
SPECIFIC ROLES AND RESPONSIBILITIES
- Social Media Management
- Develop and execute social media strategies to leverage editorial content across a variety of channels as well drive reader engagement
- Manage AIM’s current social media accounts;
- Assess AIM’s current social media presence and determine which new channels offer the best opportunity to increase the organization’s online presence;
- Set targets for increasing AIM’s visibility and reach via Facebook, Twitter, LinkedIn and other selected social networking sites;
- Analyze and optimize monthly social engagement analytics and ad performance on all platforms;
- Monitor monthly social performance ensuring the yearly goals are met or exceeded;
- Maintain a list of all social media accounts log-in information and always make sure HQ has the most up-to-date information; and,
- Develop and implement social media campaigns, including use of paid advertisements.
Content Development and Editorial Support
- Develop and maintain overall content strategy and standards for voice and tone for digital communications;
- Provide frameworks and guidance to support colleagues in their promotional and messaging work, in line with the Communications Strategy;
- Maintain and help to evolve the voice of web communications; research, write and edit SEO-rich, grammatically accurate content for AIM’s website, e-mails and social media, taking a proactive approach to improve our communications and brand across all online channels;
- Edit and disseminate AIM case studies and success stories to maximize their use;
- Support the writing and editing of AIM’s publications;
- Promote AIM in relevant media and network spaces and manage the production and delivery of appropriate outreach material, including key publications such as the annual report.
- Beyond these specific responsibilities, the Senior Communications Officer is expected to collaborate on activities as agreed upon with the Project Director and the Director of Strategic Partnerships and Development to support the delivery of the DEPP Communications Strategy.
Other
- Develop and promote communication tools and resources to use in their external activities, in order to secure a consistent external AIM message, and optimize the communications power of AIM.
- Copyediting, edit, review, and mark documents to ensure correct grammar, punctuation, spelling, sentence structure, and usage. Impose a consistent style while querying or correcting inconsistencies, flagging and checking head levels and callouts for graphics or notes, cross-checking in-text references, and styling reference lists or bibliographies.
- Develop and maintain positive working relationships with team members, and other units across the organizations.
- Any other duty as may be assigned.
SKILLS AND QUALIFICATIONS
- Bachelor’s Degree in Communications/Journalism or related field;
- 2-3 years’ work experience in communications and marketing;
- 1-2 years professional experience with Facebook, Twitter, LinkedIn, Pinterest, with proven results on impacting Key Performance Indicators of an organization;
- Expertise and experience leveraging social media communication channels to provide a compelling and inspired sense of an organization's mission to a broad range of audiences;
- Experience with HTML coding, email distribution tools and content management systems;
- Knowledge of social media management & analytics tools such as SproutSocial, Buffer, Hootsuite, SocialBro, TweetDeck, Followerwonk, Sprinklr, Facebook Insights, Twitter Analytics, Pinterest Analytics, etc.;
- Experience with social media design tools such as Canva, PicMonkey, Pagemodo, Piktochart, Infogr.am,
- etc.;
- Understanding how social media plays a role within a larger digital marketing team to contribute to a unified vision of campaigns;
- Passionate learner and self-starter. You should be comfortable owning your projects and have a ‘learner focused’ mindset. You have a propensity to take action, learn from your mistakes, and bring a wealth of knowledge to the team;
- Excellent written and spoken English is essential, as well as a critical eye for editing and grammar;
- Ability to work in a multi-cultural, multi-ethnic environment with respect for diversity;
- Bonus: Experience working within a humanitarian or development context and working on international donor -funded projects.
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DEPP LAB PROJECT
The DEPP Lab project is a 22 months project being implemented by the AIM-DEPP Lab consortium whose objective is to increase preparedness and resilience of disaster-prone communities in Garissa and Marsabit counties of Kenya by drawing on their deep knowledge of pastoralist.
The consortium will undertake activities to meet the objective by utilizing the consortium members’ in house experience in managing labs and proven innovation methodology as well as experience in disaster management. The project will build up communities’ capacities to identify and evaluate the risks related to natural disasters and innovative mitigation measures to address these gaps.
The consortium will identify and reinforce existing disaster coping mechanisms and refine new contingency measures emerging from the target communities. The consortium will also ensure participation of rural communities at the village level rather than focus on urban issues, as innovation labs need to.
POSITION SUMMARY
The DEPP Innovations Lead will play a crucial role in driving innovation through the establishment, management and evolution of a comprehensive innovation process. S/he will cultivate an environment of innovation within the consortium as well as the innovation labs. The Innovations Lead will support the Innovations Managers to establish an innovations process that will be flexible as well as efficient and effective. S/he will support the Innovations Managers to identify and link key partnerships and opportunities to the innovators in order to enrich the innovations process and promote sustainability. S/he will also leverage best practices and learning and incorporate new ideas where relevant in the design and implementation of the DEPP Labs innovation process.
This position requires the demonstrated ability of leadership and to facilitate in driving the innovations process and cementing and documenting innovation culture in newly established labs.
This is an excellent opportunity for a dynamic individual to contribute to and be part of an innovative program of very vibrant humanitarian, Fintech and information management agencies that offers real and sustainable solutions to vulnerable communities and which seeks to reach out to more Kenyans.
POSITION PURPOSE
The position is based in Nairobi, and reports to the Project Director.
Program Responsibilities include:-
- Provide leadership for the innovation process
- Lead on promoting a culture and environment of innovation
- Give critical input on learning and best practices of the Lab
SPECIFIC ROLES AND RESPONSIBILITIES
- Provide day-to-day leadership of the Innovation Managers, obtaining resources, overseeing task completion; and reporting progress, achievements and challenges to the Head of the Lab.
- Establish and promote a culture of innovation.
- Closely work with the Innovation Managers to monitor and oversee the innovations process.
- Support the Innovations Managers to identify opportunities to link innovators with similar successful innovators/start-ups/investors to assist them in following the innovations process which may also lead to scaling.
- Evaluate external R&D partners, emerging technology trends and business models for application and incorporation into innovation programs.
- Monitor and review the idea database and innovations process.
- Support Innovations Managers to share best practices and lessons learned in the innovations process.
- Assist with evaluating all ideas against established criteria to determine if appropriate for Labs.
- Assist Project Director and Innovations Manager to ensure the innovation process is managed efficiently and effectively.
- Assist Innovations Managers by choreographing incubation of best ideas.
- Any other duties as required within the level and authority of this position.
SKILLS AND QUALIFICATIONS
- Proven leadership and Innovation Management skills
- Graduate degree, preferably in computer science, marketing, communications or journalism or equivalent – essential
- A minimum of 4-years innovations management experience - essential
- Passion for innovation and its incorporation in all domains.
- Strong team-working and relationship building skills.
- Ability to be proactive and promote the Lab.
- Strong interpersonal and communication skills.
- Strong organization and project management skills
- Relevant experience in development and humanitarian context is desirable.
- Must have excellent written, spoken and analytical skills in English.
- Spoken Kiswahili skill desirable.
- Experience in documentation, reporting and learning required.
- Knowledge of working with or handling innovation labs will be an asset.
- Ability to multi-task and effectively handle stressful situations.
- Proficiency in web and computer applications such as word processing, spreadsheets, power point, etc.
go to method of application »
DEPP LAB PROJECT
The DEPP Lab project is a 22 months project being implemented by the AIM-DEPP Lab consortium whose objective is to increase preparedness and resilience of disaster-prone communities in Garissa and Marsabit counties of Kenya by drawing on their deep knowledge of pastoralist.
The consortium will undertake activities to meet the objective by utilizing the consortium members’ in house experience in managing labs and proven innovation methodology as well as experience in disaster management. The project will build up communities’ capacities to identify and evaluate the risks related to natural disasters and innovative mitigation measures to address these gaps.
The consortium will identify and reinforce existing disaster coping mechanisms and refine new contingency measures emerging from the target communities. The consortium will also ensure participation of rural communities at the village level rather than focus on urban issues, as innovation labs need to.
POSITION SUMMARY
The DEPP Innovations Manager will be expected to support innovators in the target communities. The Innovations Manager will assist in ideation and prototype process of innovations and their suitability for development by the Labs. The Innovations Manager will enable and promote a culture of innovation in the labs. S/he will leverage best practices and learning, incorporate new ideas and assimilate with DEPP Labs innovation processes.
This position requires the demonstrated ability to facilitate and document the innovations process in newly established labs.
This is an excellent opportunity for a dynamic individual to contribute to and be part of an innovative program of very vibrant humanitarian, Fintech and information management agencies that offers real and sustainable solutions to vulnerable communities and which seeks to reach out to more Kenyans.
POSITION PURPOSE
The position is based in Garissa, and reports to the Innovations Lead at the headquarters in Nairobi, Kenya.
Program Responsibilities include:-
- Establish and facilitate the innovation process
- Promote a culture and environment of innovation
- Document learning and best practices of the Lab
- SPECIFIC ROLES AND RESPONSIBILITIES
- Organize ideation events; manage scheduling, materials, facilities and documentation.
- Establish and promote a culture of innovation.
- Closely work with the innovators and their products to leverage partnerships and identify opportunities for ideation.
- Manage the idea database to ensure all ideas are captured and documented.
- Assist with evaluating all ideas against established criteria to determine if appropriate for Labs.
- Ensure the innovation process is managed efficiently and effectively.
- Regularly document and share best practices and lessons learned from the innovation process in order to assist innovators to improve their current and future innovations.
- Any other duties as required within the level and authority of this position.
SKILLS AND QUALIFICATIONS
- Graduate degree in computer science, marketing, communications, journalism or equivalent – essential
- A minimum of 3-years innovations management experience - essential
- Passion for innovation and its incorporation in all domains.
- Proven innovation management skills.
- Strong team-working and relationship building skills.
- Ability to be proactive and promote the Lab.
- Strong interpersonal and communication skills.
- Strong organization and project management skills
- Relevant experience in development and humanitarian context is desirable.
- Must have excellent written, spoken and analytical skills in English.
- Spoken Kiswahili skill desirable.
- Experience in documentation, reporting and learning required.
- Knowledge of working with or handling innovation labs will be an asset.
- Ability to multi-task and effectively handle stressful situations.
- Proficiency in computer applications such as word processing, spreadsheets, power point, etc.
Method of Application
This is a challenging opportunity for a dedicated and highly motivated professional. If you would like to join this dynamic team, please submit your application to jobs@adesoafrica.org, quoting the position in the email subject matter by 25th December, 2017. Applications will be reviewed on a rolling basis.
Each application should be addressed to the Human Resources Manager and include the following:
- An updated CV (maximum 3 pages);
- An application letter which should include remuneration requirements and contact information for three work-related referees including a supervisor.
- Applications not including all of the above information will not be reviewed. Only short-listed candidates will be contacted. Adeso is an equal opportunity.
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