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  • Posted: May 11, 2018
    Deadline: Not specified
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    IATA is an international trade body, created over 70 years ago by a group of airlines. Today, IATA represents some 265 airlines comprising 83% of total air traffic. The organization also represents, leads and serves the airline industry in general. IATA's Director General and CEO is Tony Tyler.
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    Regional Manager, Cargo

    Job Description

    Subject Matter Expert who is

    • Supporting the design development and implementation of regional activities, initiatives, and targets related to IATA global cargo agenda in accordance with regional market demands and expectations.
    • Develop and deliver on stakeholder engagements and events in line with regional cargo strategies and objectives

    Responsibilities

    Stakeholder Engagement:

    • •Build and maintain pro-active relationships with customers and key personnel in member airlines and other industry stakeholders, including airport authorities, regulators, suppliers, and service providers in the region, as well as with non-member airlines in the cargo value chain.  
    • •Promote IATA’s policies, positions, objectives, activities, initiatives, services and products in the air cargo theme amongst airlines, governments, regional organizations and other industry stakeholders.
    • •Perform representative duties in internal and external workshops, seminars, and events aiming to develop and promote IATA cargo standards and initiatives targeting key regional industry stake holders and public opinion.   

    Delivery:

    • •Support the development of the regional cargo work plan, and lead the delivery of the cargo regional strategies and priorities based on the global guidelines, the regional needs, and account plans.
    • •Work on removing regulatory barriers before IATA cargo experience initiatives allowing the use of technology, digitization, on-line, and self-service solutions.   
    • •Provide technical support and assistance to the members and stakeholders across the cargo supply chain, promoting standards, best practices, and advanced solutions.   
    • •Support cargo solutions innovation through focusing on to customer needs, and support pilot initiatives in the region. 
    • •Work closely with Field Offices, The Regional Office, and other IATA Divisions on all cross-functional areas coordinating projects delivery and information sharing.     

    Commercial Support

    • •Support achieving IATA revenue generating targets through promotion of IATA solutions 

    Cluster Team Work and Expert Knowledge

    • •Collaborate with and support the Cluster Project Team in an agile way;
    • •Partner with regional Subject Matter Experts to ensure a constant upskilling and regional capacity building;
    • •Provide timely reports to the Cluster Project Leaders regarding progress of work of the set objectives
    • •Maintain a proactive relationship with Subject Matter Experts at Headquarter level where applicable and benefit from expert guidance;
    • •Support fostering a culture of inclusion, integrity, team spirit, strategic thinking, partnering, innovative pioneering and acting with a human touch

    Qualifications and Skills

    Minimum Qualifications

    • •Bachelor's Degree in Business Administration, Engineering or any other relevant discipline;
    • •Minimum of 8 years of professional experience in a similar role with at least 5 years working in a similar role in aviation security, cargo, passenger and/or airport operations
    • •Experience in networking with and influencing stakeholders, governments and other institutions on aviation as well as economic matters
    • •Experience in successful public speaking engagements, in making effective presentations to varying audiences and in preparing reports based on technical merits and facts
    • •Working knowledge of ICAO standards and recommended practices, best practices and other procedures in civil aviation operations;
    • •Advanced Proficiency in MS Office

    Preferred Qualifications

    • •Advanced degree is an asset e.g. MBA
    • •Previous experience in managing, leading or overseeing projects is an asset
    • •Advanced proficiency in MS Office, Project Management tools or/and CRMs (e.g. Salesforce)
    • •Proficiency in regional languages (CEFR B1) 

    go to method of application »

    Aviation Solutions Manager, Eastern Africa

    Reporting to the Area Manager Eastern Africa, the incumbent will be responsible for the sales of IATA's commercial services and products in Eastern Africa to existing and potential new customers.

    Responsibilities

    • Developing relationships with non-Member airlines in the countries assigned and makeing them aware of the services and products IATA can offer to them;
    • Providing customers value-added solutions with professionalism and sound industrial knowledge; 
    • Identifying new customers for IATA products and services;
    • Monitoring the market, selected customer profiles, competition trends and behaviors for own target category and preparing sales plan for own target category as part of the regional sales plan; 
    • Working together with the regional and global product specialists, divisional, marketing and product management to fulfil the customer needs in the best possible way; 
    • Plan, execute and report on sales activities through global tool;
    • Supporting new product sales;
    • Supporting other Eastern African activities.

    Qualifications and Skills

    • University degree in business administration, marketing, economics or other relevant discipline; 
    • 8-10 years’ experience in an international sales function, experience in the aviation industry is a prerequisite;
    • Relevant experience in project management, account management and consulting is a distinct advantage;
    • Excellent communication skills (aptitude to explain concepts over the phone); ability to deal with a wide range of clients worldwide and professionally address any level of management; 
    • Highly motivated self-starter (strong initiative) team player and possesses multi-cultural awareness; 
    • Strong organizational skills, results oriented; proactive/positive attitude;
    • Ability to travel;
    • IT skills, particularly MS Office Suite and MS Project as well as familiarity with databases and CRM tools;
    • Excellent oral and written communication skills in English. Knowledge of another language would be a definite asset.

    Method of Application

    Interested and qualified? Go to International Air Transport Association (IATA) on www.iata.org to apply

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