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  • Posted: Jun 11, 2018
    Deadline: Not specified
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    The Save the Children Fund, commonly known as Save the Children, is an international non-governmental organization that promotes children's rights, provides relief and helps support children in developing countries
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    Monitoring, Evaluation, Accountability and Learning Manager (Meal), East Southern Africa Region

    Job Description

    TEAM / PROGRAM: Programme Quality Support team, with functional relationship to Programme Operations teams

    GRADE: 4 POST TYPE: Fixed Term

    CHILD SAFEGUARDING: Level 3 – the responsibilities of the post may require the post holder to have regular contact with or access to children or young people

    ROLE PURPOSE:

    As a key member of the East Africa regional programme quality support team, you will be responsible for the provision of monitoring, evaluation, accountability and learning support to the regional office and country offices across the East Africa region, focusing on Save the Children’s full spectrum mandate of humanitarian and development programming.

    You will specifically provide support through:

    • Coordinating and/or supporting the development of SCI monitoring and evaluation, accountability and learning (MEAL) system and mechanisms for the regional office and for country offices across the region.
    • Ensuring the elements of quality programmes, as defined by the full spectrum Quality Framework (evidence based, learning agenda, thematic excellence, M&E, accountability), are integrated into the overall monitoring, evaluation and management of regional and country programmes
    • Assisting regional and country offices to monitor and evaluate operational quality, using the Quality Framework essential standards, procedures, guidelines and tools
    • Building capacity in M&E, accountability and learning within the region, and to ensure the quality and sustainability of the systems put in place
    • Adapting MEAL support programmes to address the needs of a wide range of staff, including regional office programme and humanitarian staff, country office MEAL staff, country office programme and humanitarian managers, country office senior management, Save the Children members and thematic experts.

    SCOPE OF ROLE:

    Reports to: Head of Programme Quality Support; functional relationships with Regional Program Director & Program Operations Director

    Dimensions: Save the Children International (SCI) works in 12 countries in East Southern Africa (Kenya, Uganda, Rwanda, Somalia, Ethiopia, South Sudan, Sudan, Tanzania, Zambia, Zimbabwe, Malawi and Mozambique) and is the largest region within the Save the Children global network.
    Staff directly reporting to this post: None

    KEY AREAS OF ACCOUNTABILITY:

    Country Office support to embed MEAL

    • Work with regional and country office humanitarian teams to ensure effective humanitarian MEAL processes and mechanisms are in place, including supporting set up and ongoing technical support of the Output Tracker for humanitarian responses
    • Ensure that the minimum standards of humanitarian relief are maintained in accordance with the Sphere Charter and Red Cross Code of Conduct.
    • Work with the regional office and country offices to embed MEAL components of the Programme and Operational Quality elements of the Quality Framework, while also monitoring compliance
    • Provide technical support on project/programme design, and MEAL, including: situation analyses and child participation; programme frameworks; objectives and indicators; MEAL plans and budgets; data collection and use; baseline; midterm impact considerations; data for decision making and organisational learning; stakeholder participation; and evaluations
    • Provide MEAL support for country annual planning and reporting processes, including assisting country offices effectively utilise reporting tools to articulate impact
    • Support the commissioning of internal and external reviews, evaluations, real-time evaluations and lessons learned exercises by supporting the development of Terms of Reference, participating in evaluations, building local participatory evaluation capacity etc
    • Develop and ensure application of effective monitoring, tracking and reporting systems, tools and templates that (a) enable and enhance regular monitoring of outputs and programme quality across regional and country programmes, (b) generate quality evidence at various programme levels
    • Provide backstopping support where needed to Country Programmes.

    Quality oversight and added value

    • Promote child-focused programming that enables broad, qualitative M&E and learning, rather than just quantitative numbering of deliveries
    • Collaborate with global Save the Children networks, SCI Centre MEAL Manager to review and improve SCI MEAL processes and procures, training and capacity building
    • Develop and implement accountability mechanisms (including the promotion of child-led and participatory MEAL), quality checklists for monitoring the quality of activities, and output trackers where appropriate
    • Champion knowledge management through the sharing of evaluations and lessons learned from regional and country programmes; develop and implement a regional lessons-learned database, including the facilitation of sharing of recommendations and lessons learned from evaluations and other learning initiatives
    • Role model and support the development of an organisational culture that recognises the importance of monitoring and evaluation, quality and accountability

    Capacity Building:

    • Work with the regional office and country offices to identify MEAL training and capacity building requirements, and to develop capacity building plans and coordination mechanisms for training delivery
    • Where agreed, provide training for the regional office and country offices on SCI’s MEAL systems, including essential procedures for design and MEAL, country annual planning and reporting, humanitarian Output Tracker processes, and compliance with the newly developed Dual Mandate Quality Framework
    • Support regional teams and country office MEAL managers/teams and thematic advisors (from Members and Global Initiatives) in delivering the specific distance or face-to-face trainings
    • Be the point of contact for country offices for pre-training and post-training support
    • Lead the continued institutionalization of SCI’s MEAL system and other standards, processes, and systems that are integrated with and support SCI’s planning, monitoring, evaluation and reporting requirements
    • Support country offices in the development of induction materials on MEAL for new staff, as well as high quality, professional publications or communications materials that reflect quality programme outcomes.

    SKILLS AND BEHAVIOURS (our Values in Practice)

    Accountability:

    • Holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values

    Ambition:

    • Sets ambitious and challenging goals for themselves, takes responsibility for their own personal development and encourages their team to do the same
    • Widely shares their personal vision for Save the Children, engages and motivates others
    • Future orientated, thinks strategically and on a global scale

    Collaboration:

    • Approachable, good listener, easy to talk to;
    • Builds and maintains effective relationships with colleagues, Members and external partners and supporters
    • Values diversity and different people’s perspectives, able to work cross-culturally.

    Creativity:

    • Develops and encourages new and innovative solutions
    • Cuts away bureaucracy and encourages an entrepreneurial approach

    Integrity:

    • Honest, encourages openness and transparency, builds trust and confidence
    • Displays consistently excellent judgement

    QUALIFICATIONS AND EXPERIENCE

    • Degree in relevant field. A degree in relation to monitoring and evaluation (e.g. in knowledge management, evaluation, etc), international development, or in one or more of Save the Children’s thematic areas (e.g. education, public health, nutrition, child protection, child rights and emergency response) is considered a plus.
    • Substantial MEAL experience, with experience of working within a complex and matrix organisation structure and in both development and emergency contexts
    • Substantial MEAL training and capacity building experience preferably in large transition environments and with varied audiences
    • Successful track record of implementing effective MEAL systems, including experience in quantitative and qualitative data collection and management
    • Experience in child-focused programming
    • Experience of supporting and developing programmatic staff with different backgrounds and expertise
    • Experience of building personal networks at field and senior levels- strong team player
    • Culturally sensitive, with highly developed interpersonal and communication skills including influencing, negotiation and coaching
    • Proven analytical and problem solving skills in order to understand the range and content of humanitarian and development programmes and provide practical solutions to operational challenges
    • A flexible and initiative-taking, proactive, inspiring attitude with the ability to manage and prioritise and unpredictable workload, including the ability and willingness to change work practices and hours in the event of major emergencies
    • Willingness to travel within the region and internationally (varying, but could be at least 50% of time)
    • Fluency in English, with strong written and verbal communication skills
     

    go to method of application »

    Regional Fraud Specialist - East and Southern Africa Regional Office

    CHILD SAFEGUARDING: Level 2: either the role holder will have access to personal data about children and/or young people as part of their work; or they will be working  in a ‘regulated’ position (accountant, barrister, solicitor, legal executive); therefore a police check  will be required (at ‘standard’ level in the UK or equivalent in other countries.

    ROLE PURPOSE:

     Accountable for coordinating fraud management activities across the Region including;

    • to develop a culture of fraud awareness, reporting and response within the organisation aligned with SCIs zero tolerance policy
    • deliver an effective strategy of fraud prevention, detection, investigation and recovery across the organisation as a whole, within the centre and across the SCI landscape in the East and Southern Africa region
    • to undertake / or coordinate investigations of all serious incidents of fraud, bribery or corruption, which will include providing support to and building the capability of Fraud Focal Point staff in the Region. 
    • to act as functional manager to Fraud Focal Points in the Region.

    The role may require significant international travel including to challenging locations often with cultural sensitivities.

    In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal job description and be able to vary working hours accordingly.

    SCOPE OF ROLE:

    Reports to: Head of Fraud Management working closely with the Regional Director and Regional Finance Director.

     Dimensions: stakeholders include members together with country, regional and central staff and senior leadership teams.  Close working will be required with Finance, Legal, Programme Operations and Global Assurance teams.

     Although based in the Save the Children ESA Regional Office, like the other the regional fraud specialists in Save the Children, the post holder may be expected to provide cross support to other team members and regions.

    Staff directly reporting to this post: None

    QUALIFICATIONS AND EXPERIENCE

    Essential

    • Substantial experience in forensic investigation with thorough knowledge and/or experience in audit.
    • demonstrable understanding of the importance of counter fraud activities and mechanisms for reducing fraud
    • awareness of global standards and legislation around fraud and corruption
    • excellent investigative ability with proven track record
    • aware of current best practices in investigation techniques
    • analytical skills
    • good oral and written communication skills including report writing
    • able to offer practical solutions to management to help resolve incidents including in crisis situations
    • perseverance, resilience and tenacity
    • Good English language required – Arabic desirable
    • ability to work with minimum supervision

    Desirable

    • Formal investigation qualification
    • knowledge of regional law and regulatory environments
    • understanding of the role and approaches of the international development sector
    • experience of crime/loss prevention
    • previous experience of delivering training sessions / workshops

    Method of Application

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