Job Vacancies at I&M Bank Limited - 3 Positions

REF: SMO/06/2018

JOB SUMMARY:

The job holder will join the Social Media team of the Bank which develops and manages the growing Social Media and Online activities for the Bank. This includes but not limited to assisting in implementing the Bank’s Social Media strategy, developing brand awareness, generating inbound traffic and cultivating leads and sales.

KEY RESPONSIBILITIES

The Incumbent will report to the Social Media Manager and will assist in:

• Developing Social Media Strategy
  
  • Developing the plan and the parameters for the Bank’s Social Media Strategy.
  • Determining objectives, establishing what needs to be accomplished and defining how it will be done, in close liaison with various departments/segments/external partners.
• Social Advertising and Analysis
  
  • Planning and placing social media adverts on platforms such as Facebook, Twitter, Google display ads etc.
  • Identifying and setting up the correct target audience for each campaign.
  • Experimenting with different types of adverts, creatives and analyzing the results of social media ads.
  • Monitoring and refining ad campaigns for maximum Return 0n Investment (ROI)
• Managing Social Media campaigns
  
  • Monitoring and reporting performance of Social Media Campaigns
  • Tracking and monitoring the effectiveness and success of online initiatives (Facebook ads, Twitter ads and Google ads), in order to calculate Return On Investment and determining efficacy and areas for social media campaign improvement.
  • Collaborating with Agency for campaign related discussions
• Managing Bank’s Social and Digital touch points
  
  • Collaborating with the agency to develop engaging, creative, innovative content for regularly scheduled posts, which enlighten audiences and promote brand / Segment / product focused messages.
  • Ensuring Digital touch points (Screensaver, ATM Screens, Branch LCD Screens) are updated on a frequent basis and that messaging is timely and relevant.
  • Coordinating social media messaging with Marketing department, Product department and Segments heads to align with organizational goals.
• Engaging and Monitoring Social Media Audience
  
  • Engaging audience on Social Media and responding to them in a timely manner
  • Monitoring the Social sites for any positive or negative feedback about I&M Bank and its products & services and alerting the relevant branch/ department.
• Website and Search Engine Optimization
  
  • Using various analytical tools available to measure website activity and having a good understanding of Search Engine Optimization
  • Managing the redesign/redevelopment of the organization’s website and suggesting ways to improve the usability, design and content of the website on an ongoing basis.
  • Managing and updating website content regularly
• Reporting
  
  • Reporting on various Social Media activities, campaigns, and website statistics using various tools available.
• Email Communication and Marketing
  
  • Creating content for various internal and external communications.
  • Planning, designing, testing, and scheduling/sending out marketing emails and campaigns that drive product/service signups, lead generation and improve product awareness.
  • Working with the ICT team to obtain targeted customer data needed for email marketing campaigns.
  • Measuring and reporting on performance of all email marketing campaigns, including advising on how to improve results.

COMPETENCIES REQUIREMENT:

Personal Skills/Attributes:

• A creative mind (Thinking out of the box)
• Excellent communications skills; must have excellent writing and language skills and knowledge on how to write effective copy in different styles, for websites, twitter, Facebook, etc. Must have ability to visualise as well as convey a message into relevant and interesting content.
• Technical skills in designing and use of Designing tools such as Adobe Creative Suite will be an added advantage.
• Aware/familiar with online tools for Social Media management
• Customer focused
• Should be creative and technology savvy person with innovative ideas

Qualifications and Experience:

• Bachelor’s degree in Marketing, Journalism and Public Relations. (Degree in Digital Marketing or equivalent coursework would be an added advantage)
• Demonstrated experience in a specialized Social Media and Digital Marketing company or be a key member of the Social Media team of a major organization
• At least 2 years’ experience of Social Media Marketing in– LinkedIn, Twitter, Facebook, Google+, YouTube, Instagram e.t.c
• Experience in handling social media within the banking sector will be an added advantage
• Preferred age 25-32 years

Candidates with no prior hands on experience in handling social media in an organisation need not apply.

go to method of application »

The Digital factory will work under a special function hived off from the day to day operations and will collaborate with different functions of the Bank to deliver solutions that are customer centric in design and that will radically simplify business requirements and scale fast to full utilization using a clean sheet approach to deliver the desired value.

REF: DE /6/2018

JOB SUMMARY:

The role holder will be responsible for collecting, stitching together and analyzing data to enable insights (e.g., operational insights)

KEY ACCOUNTABILITIES

The Incumbent will report to the Digital Factory Manager or any other official as may be designated and will be responsible for:

• Thinking in terms of databases, structured and unstructured data and integrating data in clean accurate ways. Also building reports and dashboards using Spotfire and Tableau
• Acting as a liaison between Analytics and IT teams
• Assisting data scientists to transform their algorithms into usable and performing code
• Developing data and information structure
• Interacting with data scientists and translators to understand how data needs to be presented

COMPETENCIES REQUIREMENT:

Qualification

• BS/BA Degree (MS preferred) preferably in Computer Science, Statistics, Math or equivalent combination of education and experience
• SQL skills and experience in working with Hadoop, Hive, Map Reduce, Teradata, QSTK, R, Python, C# and, Java
• Solid business and collaboration skills, and responsive to service needs and operational demands

Experience

• 5+ years of experience with data analysis and preparation, including considerable experience with very large data sets and unstructured data
• Strong experience in database development & data model design

Knowledge

• Deep knowledge of machine learning, statistics, optimization or related field
• Experience with R, Python, Matlab is required, programming in C, C++, Java
• Knowledge of computing tools (Map/Reduce, Hadoop, Hive, Spark, Gurobi, Arena, etc.)
• Advanced knowledge of statistical techniques, data mining, machine learning (regression, decision trees, clustering, random forests, generalized linear models, etc.)
• Attitude to thrive in a fun, fast-paced start-up like environment

go to method of application »

The Digital factory will work under a special function hived off from the day to day operations and will collaborate with different functions of the Bank to deliver solutions that are customer centric in design and that will radically simplify business requirements and scale fast to full utilization using a clean sheet approach to deliver the desired value.

REF: DS /6/2018

JOB SUMMARY:

The role holder will be responsible for designs, prototypes, and building the next-generation analytics engines and services with basic visualization ability.

KEY ACCOUNTABILITIES

The Incumbent will report to the Digital Factory Manager or any other official as may be designated and will be responsible for:

• Evaluating the business problem and thinking of possible data sources and algorithms to develop a hypothesis.
• Thinking about the logic and math behind the code to generate insights from chaotic data
• Developing robust analytical models to address complex business problems and driving innovation.
• Conducting advanced statistical analysis to provide actionable insights , identifying trends and measuring performance
• Implementing data solutions through basic visualization tools
• Providing thought leadership by researching best practices, conducting experiments, and collaborating with business leaders

COMPETENCIES REQUIREMENT:

Qualification

• MS/PhD in computer science, statistics, or operations research or related technical discipline (eg. math)
• Expert in working with large data sets, simulation/ optimization and distributed computing tools (Map/Reduce, Hadoop, etc.)

Experience

• 7+ years’ experience in a statistical and/or data science role, with deep knowledge of machine learning, statistics and optimization
• Considerable experience with a wide range of tools including SparkML, H2O, FlinkML, TensorFlow, etc.
• Experience in working with basic visualization tools such as Tableau and Qlik, etc.
• Excellent written and verbal communication skills along with strong desire to work in cross functional teams

Knowledge

• Deep knowledge of machine learning, statistics, optimization or related field
• Experience with R, Python, Matlab is required, programming in C, C++, Java
• Knowledge of computing tools (Map/Reduce, Hadoop, Hive, Spark, Gurobi, Arena, etc.)
• Attitude to thrive in a fun, fast-paced start-up like environment