Latest Recruitment at AKKAD Systems Ltd

Job Responsibilities 

• Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
• Train, supervise and support office staff, including receptionists, security guards and call center agents
• Schedule shifts
• Ensure timely and accurate customer service
• Handle complaints and specific customers requests
• Troubleshoot emergencies
• Monitor stock and order office supplies
• Ensure proper mail distribution
• Prepare and monitor office budget
• Keep updated records of office expenses and costs
• Ensure company’s policies and security requirements are met

Requirements

• Proven work experience as a Front desk manager or Reception manager
• Hands on experience with office machines (e.g. fax machines and printers)
• Thorough knowledge of customer service, office management and basic bookkeeping procedures
• Proficiency in English (oral and written)
• Solid knowledge of MS Office, particularly Excel and Word
• Excellent communication and people skills
• Good organizational and multitasking abilities
• Problem-solving skills
• High School diploma; additional certification is a plus

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Job Details

• Collect and deliver documents, packages or parcels to and from customers
• Run errands such as banking of cheques, payment of bills, renewal of licenses.
• Proper documentation of all collections and deliveries
• Reconciliation of daily deliveries/ activities
• Custodian of allocated motorbike and accessories.
• Keep allocated motorbike clean and in good working condition
• Undertake office errands when need arises

Requirements

• Ability to communicate effectively (oral and written) in English and Kiswahili.
• Minimum education level: K.C.S.E
• High level of integrity
• Good customer service skills
• High level of personal hygiene
• Previous work experience as a rider a great advantage
• Good knowledge of the towns and environs
• Valid Motorcycle Driving License with at least 2 years of experience in riding a motorcycle.
• Certificate of Good Conduct