Business Analyst at Greenlight Planet

Reporting: Process Excellence Leader

Key responsibilities: 

• Business Process Analysis: Conduct analysis of existing business processes & systems through observation, interviews, data analysis, etc. Summarize and succinctly present findings to your supervisor and other leaders in the organization  
• Process design, redesign and vetting: Work with your supervisor and project sponsors to design critical business processes that deliver increased revenue, reduce cost, or qualitative improvements like customer satisfaction. Design processes with strong controls and KPI measurement.
• Pilot and/or lead scale implementation of new processes & systems: Work with project sponsors to prototype new processes or business improvements; project manage for successful implementation; collect data & feedback on performance; roll-out changes to all country operations.
• Prepare client ready documentation: Prepare crisp and polished documentation of new systems including process documents, reporting dashboards [excel, looker, BI etc.] training materials, presentations etc.
• Training: Conduct trainings with junior, and senior field and office based staff members transferring knowledge and excellent implementation of new processes
• Field Visits: Conduct field visits with EB operations across East Africa
• Any other business: Any other business as assigned by your supervisor 

The ideal candidate has:

• Top marks at a top 5 Regional or Globally recognized University with a degree in commerce, engineering, sciences, education or other relevant discipline.
• Advanced degree is welcome
• 2+ years experience in an strategy or operational consulting role from a top regional or global consulting firm or business.
• 1+ years experience in project management
• 1+ years experience training teams
• Highly analytical with high degree of competency in Excel/Google Sheets, BI software (Looker, Microsoft BI, Tableau) and other analytical tools [this will be tested, do not apply if you do not have these skills]
• Critical Thinker: Very strong ability to structure problems and drive towards solutions even in ambiguous situations
• Entrepreneurial Spirit with qualities of being able to work independently and figure things out with innovative thinking, problem-solving skills and presence of mind.
• Track record of success in their role e.g. fast promotion, demonstrable experience in exceeding results in their role
• Ambitious, works hard and works smart (efficiently) wants to supercharge their professional development
• Excellent communication skills able to distill information and understand the way to communicate to different audiences to get results
• Demonstrates humility
• Passionate about working with rural, off-grid consumers and resolving their issues.
• Driven by the social mission to provide energy to consumers and employment to rural communities. Should be a values driven individual.