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  • Posted: Jan 31, 2019
    Deadline: Feb 28, 2019
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    At Living Goods we empower people to improve the health of their families, friends and communities. Living Goods supports networks of 'Avon-like’ health entrepreneurs who go door to door to teach families how to improve their health and wealth and sell life-changing products such as simple treatments for malaria and diarrhea, safe delivery kits, fortif...
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    Consultant

    Purpose

    Living Goods is looking for a consultant to develop a maturity model to support governments to assess their level of readiness to adopt mHealth solutions and to define a pathway to get to a point of readiness to implement and manage effective digital health programs for community health.

    Background

    Digital technologies are transforming health services. Unimpeded by geographical boundaries, smartphone-linked wearable sensors, point-of-need diagnostic devices, and medical-grade imaging, all built around real-time data streams and supported by automated clinical decision–support tools, are enabling care provision at community level.

    “Despite demand and the obvious potential benefits of mHealth, rapid adoption particularly by governments is not yet occurring. While there are thousands of small-scale mobile systems in low-resource settings, many organizations and governments are running into challenges in scaling their mobile projects for greater impact. The main barriers are not the technology but rather systemic to healthcare.

    In response to this challenge, Living Goods would like to develop and validate a simple Maturity Model to help governments develop and grow effective mobile programs for community health.

    About this Project

    Living Goods is in a major phase of growth as we aim to reach our long-term vision of spreading life-saving, sustainably-financed community health across the developing world. Our vison is that by 2030 every mother and child will have access to basic healthcare where and when they need it. However, Living Goods recognizes that we alone cannot reach every village, in every country. We seek to work with governments and community health implementing partners to support effective, high impact mHealth programs for community health.

    To this end, this project will develop a maturity model and tools that will enable Living Goods (and other organisations) to work with governments to assess their level of readiness to adopt mHealth solutions and to define pathway to get to a point of readiness. The maturity model will enable governments understand what systems, processes and capacities need to be in place in order to deploy a mHealth solution effectively and at scale, and where they are along that continuum. Beyond assessing readiness, this project will also develop the tools needed to undertake the maturity assessment and develop an implementation plan based on the results of the maturity assessment.

    Requirements

    Living Goods is looking for a consultant or team of consultants to:

    A: Develop a maturity model and toolkit to that enables governments to:

    Assess the current maturity level of their community mHealth systems in terms of human resources, business processes, technology, and institutional capabilities;

    Provide a foundation for future planning;

    Support strategic planning; and

    B: Work with Living Goods and the MOH in Kenya or Uganda to test / validate the toolkit and use the findings of the test to refine both the model and the toolkit.

    The consultant or team of consultants will be expected to:

    Understand and document the key lessons learned from Living Goods’ mHealth work as well as the work of other organisations that are implementing digital health at the community level in Africa. This will include:

    • Lessons in selecting, designing, and deploying technology for community health
    • Lessons in using mobile phones as a tool for data collection, service provision, and decision support for community health care.
    • Lessons in providing wrap-around services required to implement digital health at community level
    • Develop a user-friendly, maturity model toolkit and methodology (user guides) for MOHs and implementing partners.
    • Develop an approach to communicate and share the maturity model tools and publications.
    • Develop a tool to enable Living Goods to monitor the success of the maturity model and toolkit over time.

    Key Deliverables

    • Project Inception Report
    • Project plan, including key activities and milestones.
    • Refined project deliverable.
    • Stakeholder Engagement Summary Findings & Insights
    • Summary writeups from interviews and discussions.
    • Executive summary of key insights and learnings.
    • Maturity Model and validated toolkit
    • Draft maturity model toolkit.
    • Toolkit testing/validation with the MOH in either Uganda or Kenya (country to be determined).
    • Validated maturity model toolkit and associated publications developed.
    • Communication and knowledge sharing
    • Publication materials and communication strategy
    • Lessons learned
    • Maturity model and toolkit M&E framework for Living Goods.
    • Report including but not limited to:
    • Publishable and finalized Word document, including executive summary, table of contents, sources/references, and appendices detailing maturity model for mHealth for Community Health in the test site
    • Publishable and finalized Word document, including executive summary, table of contents, sources/references, and appendices summarizing benefits case for mHealth for community health in general.
    • A policy brief making the case for a maturity model approach to government implementation of community mHealth solutions.
    • Condensed PowerPoint presentation with key slides summarizing the narrative from the publishable report.
    • Aside from Living Goods, the primary audience for the deliverables are Ministries of Health in Africa, community health implementing partners, donors/funders interested in digital health technology and primary health care.

    Qualification and Essential Skills

    Successful applicants will have the following competencies:

    • A postgraduate qualification in an area related to healthcare business strategy development, and/or organizational development.
    • Experience in the health sector and working directly with governments will be an added advantage
    • Over 5 years of experience in conducting similar exercises, preferably in the NGO and/or health sector.
    • A demonstrated high level of professionalism and an ability to work independently and in highpressure situations under tight deadlines.
    • Strong interpersonal and communication skills.
    • High proficiency in written and spoken English.
    • Deadlinedriven with a focus on results.

    go to method of application »

    DevOps Engineer

    Do you want your work to matter? Do you want to use your skills to make a difference, not just a living? Do you want to improve millions of lives, including your own?

    Living Goods is looking for a DevOps Engineer to help us build functional systems that improve our core operation. DevOps Engineer will be responsible for developing and building IT infrastructure, install and configure solutions, implement reusable components, translate technical requirements, assist with all stages of test data, develop interface stubs and simulators and perform script maintenance and updates. You will be responsible to build automated deployments through the use of configuration management technology, deploy new modules and upgrades and complete fixes within the production environment. DevOps Engineer duty will also be to make modules ready for production, which entails moving them according to specific procedures and documenting knowledge transfer. Ultimately, you will execute and automate operational processes fast, accurately and securely.

    Your Charge

    DevOps Engineer will take the ownership of deploying product updates, identifying production issues and implementing integrations that meet stakeholders needs. Being part of tech team, you will evaluate existing applications and platforms, give recommendations for enhancing performance via gap analysis, identifying the most practical alternative solutions and assisting with modifications. You will maintain the routine application maintenance tasks accomplished via strategy-building techniques. DevOps Engineer will also help create requirements and procedures for implementing routine maintenance, troubleshooting existing information systems for errors and resolving those errors.

    Responsibilities

    • Designing, creating, validating and maintaining templates, playbooks, and modules for configuration management and infrastructure deployment tools leveraging open source tools;
    • Participating in the analysis of and document requirements for development of new or improved infrastructure automation;
    • Use various tools to orchestrate solutions i.e. Continuous Integration Tools.
    • Build independent web-based tools, microservices and solutions.
    • Write scripts and automation using Bash/Java/Python.
    • Implement integrations requested by software engineering team.
    • Deploy updates and fixes.
    • Build tools to reduce occurrences of errors and improve deployment cycle.
    • Develop software to integrate with internal back-end systems.
    • Perform root cause analysis for production errors.
    • Investigate and resolve technical issues.
    • Develop scripts to automate systems health visualization.
    • Design procedures for system troubleshooting and maintenance.
    • Configure and manage data sources RDBS and NoSQL.
    • Maintain team and project management tools such as Agile Manager or Agile Bench.

    Your background

    • BSc or MS in Computer Science, Engineering or relevant field.
    • 4-6 years of experience in managing Linux based infrastructure.
    • 4 years of experience as a DevOps Engineer or similar software engineering role.
    • 2+ years’ experience in DevOps processes and tools (Ansible, Docker, Vagrant, Chef/Puppet, PagerDuty, NewRelic, Splunk).
    • Demonstrable experience of continuous integration tools like Bamboo or Jenkins.
    • Good knowledge of shell scripting or Java or Python.
    • Working knowledge of databases both RDBS and noSQL.
    • Problem-solving attitude.
    • Team spirit and team player.
    • Critical thinker and problem-solving skills.
    • Good time-management skills.
    • Interpersonal and communication skills.

    Compensation

    A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best while making lives better for those in need.

    Living Goods is an equal opportunity employer and will consider every qualified applicant for employment. Living Goods does not discriminate based on race, ethnicity, national origin, ancestry, religion, gender, sexual orientation or disability.

    Our current job openings are displayed on our website, where you can search for open positions and apply directly. Living Goods does not offer any positions without an interview and never asks candidates for money. If you are asked for money, we strongly recommend that you do not respond and do not send money or personal information.

    Method of Application

    Use the link(s) below to apply on company website.

     

    Expressions of interest to conduct this consultancy are invited from suitably qualified and experienced consultants. Expressions of Interest must be delivered electronically to Living Goods no later than 17:00 EAT Thursday February 07, 2019. Successful applicants will be contacted by Friday, February 15, 2019. Expressions of interest should include:

    • Your qualifications and expertise.
    • Your understanding of the assignment.
    • Prior experience with similar work. Please include attachments/links to a sample of previous deliverable, and share the contact information for a referee directly relevant to this task. Share any country-specific (Uganda and/or Kenya) relevant experience.
    • A brief work plan and financial proposal to deliver against the Terms of Reference
    • Proposed cost for the assignment.
    • CVs or Resumes of the lead consultant and (if a team of consultants is applying) each individual on the team, highlighting credentials and relevant experience.
    • A brief work plan and financial proposal to deliver against the Terms of Reference (1-2 pages).
    • Please share the above documents in a single compressed folder.

    Kindly email any questions you may have by 17:00 EAT 1st February 2019 to recruitment@livinggoods.org and responses will be shared with all applicants by 17:00 EAT Wednesday 4th February, 2019.

    Please share the above documents in a single compressed folder.

    For more information about Living Goods, please visit: www.livinggoods.org

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