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  • Posted: Apr 23, 2019
    Deadline: Not specified
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    CloudFactory is changing the way the world works by providing an on-demand, digital workforce for scaling critical business processes in the cloud. We’re also on a mission to create meaningful work for as many people as possible.
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    Talent Acquisition Specialist

    Job description

    The Job:

    This will be an amazing opportunity for you to interact with all of our internal teams. Recruiting, for CloudFactory, is the lifeblood that enables amazing service delivery of our clients (hint: these are globally recognized and leading companies) and have the biggest possible impact in providing meaningful work for our workforce.

    The nature and size of our workforce requires a creative mindset, unusual problem-solving skills, and the ability to simplify and scale processes. This is a very low touch but high volume recruiting cycle, often dealing with upwards of hiring 100 people per month and processing over 1,000 applications.

    As the Cloud Talent Strategist, you will be our mission champion to have “people who care” as our differentiator for high quality service delivery, while ensuring the best possible Cloud Worker satisfaction and personal growth - we have an amazing team that will help you achieve this.

    Our Cloud Talent Strategist is not a conventional human resources role and actually we dislike the term human resources. Similarly, the person we are looking for might actively dislike conventional recruitment - this is truly an opportunity to create a recruiting pipeline that is fully automated while still identifying people who care.

    You’ll be working within our small Acquisitions team, to ensure we attract, select and train the most appropriate Cloud Workers to meet our dynamic client needs.

    The Fit:

    You must be have good communication skills, be able to clearly delegate and manage tasks, and be passionate about connecting talented people in Kenya to innovative new opportunities. You are excited by data, and strategies to make hiring processes smarter and more efficient. You are an innovator and have developed new approaches, ideas and problem solving methods for high quality delivery. You are great in developing metrics, tracking, creating action plans and understanding basic financial implications of ideas. You are creative in the way you build systems to add value to other parts of the business.

    Overall, you will be responsible for scaling CloudFactory’s workforce in Kenya, ensuring an incredible client and worker experience.

    • You thrive in a fast paced, high growth environment.
    • Excellent communication skills - verbal and written.
    • Strong problem-solving and project management skills.
    • Experience mentoring and coaching a small team.

    go to method of application »

    Project Lead

    Job description

    The Job:

    You, as a Project Lead with CloudFactory, will be the leader and mentor to some extremely talented Project teams. CloudFactory’s Project Leads are the bridge between two sets of clients: customers, who are the source of the data work, and cloud workers, who get the work done. They guide the conversations between the two clients to make sure there is alignment across the board on the work we’re streaming. Pods [our project teams] are responsible for the ongoing delivery of data and AI projects. Your role as a Project Lead is firstly a mentorship role, you’ll be teaching your team the ropes, hopping on client calls and coaching them to be the most successful project managers on the market. The hope is that they will eventually be better at project management than you.

    The Fit:

    This isn’t your typical projects position. You thrive in a high-growth, dynamic, fast-paced entrepreneurial environment, which means things can change quickly (don’t say we didn’t warn you). This position requires a balance between people and project management - primarily coaching people to manage projects better so that we wow our clients and workers. So a customer-focused individual who is passionate about people and technology is the #1 quality we’re looking for.

    You love building relationships, are passionate about people and can manage through ups-and-downs. You can manage multiple projects and/or scenarios simultaneously. Being close to the customers and the workers will require getting your hands dirty from time-to-time. You need to be able to understand the work we do, how we do it, and why we do it. That usually requires doing it yourself, first. Fitting with us requires the ability to be flexible with working times as most of our clients are in the US, Australia and Europe.

    You are a great communicator. You have impeccable communication skills and are an excellent all-around communicator — verbal, written, and interpersonal. You’ve also got a high EQ (emotional intelligence). You’ll need to empathize with our customers and work cross-culturally with team members across the globe.

    You're confident, but humble. You're adventurous, you do not refrain from experimentation. You're data-driven. You're a natural problem solver. And you are resourceful.

    Don't worry if you don't tick all the boxes. At CloudFactory, we're very intentional about our culture, so above all we're looking for a open-minded individuals to learn and grow together with.

    The Experience:

    The experience required to work with us is at least 4+ years doing western-style client communication and experience in dealing with large projects. You have experience working with highly capable and driven individuals, and have the nous to handle tough situations. Project Management, general management and experience in a high-growth tech company are a plus. Technical experience, although not a must, would be another big plus. A hunger for learning about AI or courses related to AI - you guessed it - another plus!

    Method of Application

    Use the link(s) below to apply on company website.

     

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