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  • Posted: May 28, 2019
    Deadline: Not specified
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    Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport.


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    Manager, Industrial Relations

    Job description

    Role statement:

    In this role you will be tasked to design and lead proactive Industrial Relations strategies, policies, processes and procedures that contribute to cordial industrial and industrial relations.

    This position requires an individual with practical experience in managing union-based interactions, welfare matters including recommending best practice to enhance employee engagement for productivity.

    Specifically, the successful jobholder will be required to:

    • Ensure consistent application of industrial relations policies and procedures as well as monitoring of staff motivation levels with a view of promoting employee satisfaction.
    • Create and implement all industrial relations related practices, policies, procedures and strategies with the goal of promoting a positive culture and high employee performance.
    • Contribute to the development and implementation of ER strategy across the business.
    • Address conflicts and strive to resolve them in a positive manner that benefits all parties and facilitates healthy work relationships and manage the administration of all discipline/grievance issues as per discipline /grievance procedure.
    • Coordinate disciplinary procedures and systems; handle disciplinary cases; attend to disciplinary hearings, confirm minutes and issuing verdicts with minimal litigation.
    • Design programs to ensure the fair treatment of employees and effective communication between employees and managers and provide guidance to line managers on behavior management and effective counselling to staff.
    • Listen to and address employee concerns, resolve employee issues and handle complaints to protect the interests of all parties involved and encourage a supportive atmosphere in the workplace.
    • In conjunction with the other relevant parties in HR, develop, implement, and update Human Resources employment policies and procedures.
    • Gathers and documents all facts through interviews, records, and other sources; evaluate the validity of complaints, violations of policy, and proper course of action.
    • Liaison on industrial relations matters – attending conciliation meetings with union and labour officers including negotiations for CBA.
    • Any other task as assigned.


    Skills

    • Interpersonal skills – essential to identifying the needs of employees and management.
    • Knack of problem-solving – devise solutions to issues that arise in the workplace
    • Strong negotiation and persuasion skills – effectively influence all stake holders in a way that results in acceptance, agreement or behavior change.
    • Communication skills – ability to listen and understand concerns and provide answers to complex workplace questions.
    • Strong analytical skills – to assess situations, make accurate observations and arrive at well informed decisions.
    • Resilience – Able to remain calm, stable and in control of themselves in potentially emotional grievance handling and disciplinary.
    • Work place pressure – Maintain effective work behavior in the face of setbacks or overwhelming work demands.
    • Proficiency – in use of MS office tools.

     Key Competences:

    • Knowledge of Labour /Employment law and its practical application.
    • Knowledge of current trends and best practice of employee involvement and industrial relations.
    • Good awareness of the internal and external industrial environment and successful adaptation to changing demands and conditions of ER landscape.
    • Knowledge and effective application of all relevant retail policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.

    Qualifications

    • University degree – Bachelor’s degree in HR / Business Administration or related field
    • 5 years’ experience managing HR processes in a labour intensive industry and 2 years’ must experience specifically in labour and industrial relations management.
    • Post Graduate Higher Diploma in HR.
    • Additional qualifications in Employee or Industrial Relations would be an added advantage.
    • Member of IHRM

    go to method of application »

    Head of IT Security

    Job description

    The Head of IT Security reports to the Chief Information Officer (CIO) and leads the development and implementation of a comprehensive Cybersecurity program that facilitates information security governance.

    In this role, you will be accountable for the specification and delivery of all products, services and materials required to operate best practices of cybersecurity for Kenya Airways. You will also maintain current knowledge of cybersecurity and the changing threat landscape; track new developments in rapidly changing information technologies and implement improvements to all layers of security related to the Kenya Airways’ perimeter, network, endpoints, applications, data, monitoring, incident response, disaster recovery, business continuity, and enterprise risk management.

    The position requires a leadership approach that is engaging, imaginative, and collaborative, with the ability to work with other leaders to set the best balance between security strategies, general controls, compliance, and other organizational priorities.

    The Role
     

    The successful jobholder will be expected to:

    • Lead and motivate the IT Security team to help ensure the company continues to operate in a secure, stable, and compliant environment.
    • Amend, implement and monitor a comprehensive enterprise data security program to ensure the integrity, availability and control of company, customer, and government information and technical data.
    • Lead the development of up-to-date information security policies, procedures, standards and guidelines, and oversee their approval, dissemination, and maintenance.
    • Ensure that the Company’s security plan is in compliance with applicable laws, regulations, and contractual requirements. This includes maintaining current knowledge on changing regulations specific to security, identifying appropriate implementation plans, and ensuring requirements are met.
    • Responsible to manage the daily operations for IT Vulnerability assessment, Data Leakage, Firewall reviews and providing timely updates, support issues regarding to endpoint’s vulnerability, patch, and security configuration scanning and providing solution recommendations to avoid repeated issues.
    • Defining procedures and standards related to the management and resolution of vulnerability, patch, security configuration and other security assurance services.
    • Communicate IT security risk through effective engagement with all stakeholders for agile decision making and awareness.
    • Provide support, guidance, mentoring and education, to ensure that appropriate monitoring and controls are in place for compliance with established security policies and procedures
      Serve as subject matter expert on security standards, best practices and business aligned best practices.
    • Evaluate and implement new technology or process solutions to ensure appropriate security considerations are addressed.
    • Create and manage information security and risk management awareness training programs for employees, contractors, vendors and/or clients.
    • Facilitate and identify acceptable levels of risk and establish roles and responsibilities with regard to information classification and protection.
    • Oversee incident response planning and the investigation of security breaches, review investigations after security incidents, including impact analysis and recommendations for avoiding similar vulnerabilities.
    • Work with Internal and External Auditors on security and system access reviews.
    • Lead the designing and implementation of IT controls designed to mitigate identified risks and ensure they are monitored for continued effectiveness.
    • Lead and manage the implementation of COBIT (Control Objectives for Information Technology).

    Qualifications, Skills & Attributes

    The successful jobholder will be required to possess the following qualifications: -

    • An IT related bachelor’s degree or similar qualifications with relevant IT Security professional qualifications.
    • At least 10 years’ experience in similar role in IT Security Services coupled with a strong knowledge of security architectures and technologies including assessment, methodologies, compliance standards etc.
    • Solid knowledge of Security standards, IT security regulatory and compliance regulations and standards like PCI, HIPAA, Sarbanes Oxley, ISO 27001, NIST, CSF, COBIT, ITIL, SANS 20 and so on.
    • Knowledge of risk assessment procedures, policy formation, role-based authorization methodologies, authentication technologies, and security attack pathologies.
    • Strong leadership, analytical, problem-solving, written, verbal and presentation skills.
    • Extensive interpersonal skills with the ability to work effectively with end-users, IT peers, managers and vendors.
    • Prior experience working with external auditors and regulators.
    • Strong business acumen, people management skills, conflict management & resolution skills, negotiations skills.
    • Demonstrated proven success in working in a team as well as independently and exhibit follow-through to understand root causes of issues.
    • Strong leadership, analytical, problem-solving, written, verbal and presentation skills.
    • This position calls for an individual who exhibits thoughtful introspection but is also able to assess a broad spectrum of issues.

    Method of Application

    Use the link(s) below to apply on company website.

     

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