Job Openings at Kenya Airways

The Compliance Manager will be responsible for establishing and maintaining a robust and effective compliance framework. He will provide assurance to the Audit & Risk Board Committee around compliance with all relevant regulations and industry legislation. The Company expects the Compliance Manager will adopt the highest standards of compliance and governance, in line with best practice, laws, regulatory and internal policy standards.

Key Accountabilities/Responsibilities Weight

• MonitoringAssist with developing and implementing a risk-based compliance monitoring programme, identifying, assessing, monitoring and reporting all material compliance risks.
• Monitor, track and report on closure of corrective actions committed to by Management in relation to exceptions identified by regulators and auditors.
• Ensure that compliance procedures, systems and controls are up-to-date and effective.
• Maintain the compliance manual and all compliance procedure documentation.
  20%
• Risk Assessment
• Proactively identify Compliance and business risk exposures from emerging changes in laws and business trends (including competitors’ activities and economic and political change) and support stakeholders in actions towards mitigating the risks.
• Assist with the compliance risk assessment processes ensuring that the compliance risks are appropriately identified and assessed.
• Coordinate risk management structures to enable CEO & MD and Management to develop specific measures in line with the Company’s risk appetite.
  25%
• Advisory
• Maintain an understanding of relevant regulatory requirements to provide advice and guidance to CEO& Managing Director, The Head of Internal Audit and other senior managers enabling them to implement compliant policies and procedures.
• Review and recommend actions towards compliance with audit and regulatory inspection findings on risk exposures while monitoring / tracking and coordinating adherence to corrective action plans agreed to by Management.
• Be responsible for day to day management of employee training, including providing regular training to employees on compliance matters, including internal policies and procedures, the application of standards and guidelines, and relevant laws and regulatory requirements, promoting and enhancing a strong company-wide compliance culture.
  10%
• Reporting
• Assist with preparing standard and ad-hoc information and data reports to regulators and other stakeholders as required.
• Prepare and manage on regular basis appropriate timely management information on compliance and regulatory issues to Audit & Risk Committee and Head of Internal Audit including suggested mitigating actions.
• Provide Compliance and Risk reports on completion of reviews to the relevant functional Heads and Management for remedial action. Collaborate with Internal Audit to fill all disclosed gaps.
• Assist with preparing and coordinating ad-hoc reports on compliance developments as required.
  15%
• Policy and Procedure Development
• Challenging the Company and recommend amendments to the internal policies, procedures and processes, where applicable, based on the identified and assessed gaps associated with the Company’s business activities.
• Review compliance policies and procedures on a regular basis to ensure they comply with statutory and regulatory requirements.
• Where relevant participate in the development and implementation of other policies and procedures, ensuring regulatory and legislative requirements are met.
  10%
• External Relations
• Coordinate and maintain relationships with various internal and external stakeholders, including regulators, to ensure ease of communication, information sourcing, achievement of timely responses to queries and ensuring that the Company’s views are appropriately represented.
• Facilitate the supervisory activity of regulators.
  10%
• Compliance training:
• To build and oversee the development and maintenance of a Compliance and risk management staff training program, to ensure knowledge gaps are eliminated and critical compliance knowledge requirements are disseminated to staff on an ongoing basis.
  10%

Qualifications

Skills, Competencies and Experience

• Bachelor’s Degree in Business related course and regulatory understanding.
• Knowledge of internal controls and risk assessment methodologies.
• Knowledge of regulatory compliance requirements and risk management principles.
• Ability to anticipate and mitigate risk by developing appropriate Risk Management Policies for all business units in company,
• Excellent knowledge of National and International Compliance Standards, Capital Markets Act, and other relevant Legislations,
• Top notch understanding of the regulatory issues, reporting and operational requirement,
• Ability to quickly grasp and understand systems and keen to detail,
• Ability to design functional risk management within the parameters of broader Enterprise Risk policies, practices and capabilities,
• Ability to build strong internal relationships,
• Ability to conduct risk workshops and/or training.
• Excellent written and verbal communication skills;
• Good communication skills
• Organizing and planning skills

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The Work-Life Cycle Manager role is a customer-facing position located within the HR Services Hub and is responsible for overseeing the handling of all HR transactions into the HRIS system in a timely and accurate manner and acts as a steward of the existing data. This position partners closely with the all levels of the HR team, processing inbound inquiries and transaction requests in compliance with the company’s policies, procedures and applicable regulations. The HR transactions are related to the employee life cycle including (but not limited to) onboarding, job changes, promotions and offboarding. This role requires the ability to understand, internalize and embrace new concepts and change and incumbent must possess strong customer service skills, a comfort level with technology, basic problem-solving skills, general HR and business knowledge.

Specifically, the successful jobholder will be required to:

• Review all incoming confidential inquiries and requests from internal and external parties and ensuring all required information is accurate and complete for entry into HRIS system.
• Allocate work and assignment to process HR system transactions (i.e. new hires, terminations, position changes, non-employee entries, supervisor changes, etc.) and generate needed outputs e.g. standardized letters and templates .
• Use multiple systems simultaneously to research and resolve confidential inquiries or transaction requests.
• Create and generate system-based reporting based on customer requests or to maintain data integrity.
• Oversee and maintenance of employee personnel files and documentation for the entire employee life-cycle including managing the HR registry .
• Provide documentation to support legal and audit requests, such as employee file records, hiring process information, system data, job or pay history, etc.
• Assist on HR Shard Services projects and perform other related duties as assigned.
• Provide leadership to the work-life cycle and the mobility & onboarding team.

Qualifications

Skills, Competencies and Experience

• At least 3 years of generalist HR experience and Bachelor’s degree in Business Administration, Human Resources or Technology preferred.
• System experience with HRIS systems including data entry, extracting data and using MS Office Suite and other business software to prepare reports and summaries preferred.
• Recognize and suggest operational improvements to enhance quality and efficiency.
• Excellent communication skills, both oral and written, to communicate issues and resolutions and provide the appropriate level of support with the ability to communicate effectively with different levels of management.
• High level of energy, personal accountability and integrity.
• Organized, multi-tasking, meeting strict deadlines, and must be able to work well under pressure using time management and prioritization skills.
• Comfortable with change and ambiguity.
• Demonstrated ability to work effectively and professionally with all levels of the organization, in a team-oriented environment.
• High commitment to quality.
• Ability to effectively manage multiple conflicting priorities in fast-paced environment.
• Highly detail oriented; checks own work, verifies data before processing, keeps accurate records, organizes information effectively while maintaining a quick, efficient workflow.
• Basic understanding of general business functions and the relationship of inquiries received and the downstream impacts of HR Hub Services to understand and prevent errors/rework.

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Responsible for developing and implementing health and safety strategy policies and procedures that promote provision of efficient healthcare services that ensures a healthy productive workforce and responds appropriately to aviation health issues. This is for the whole KQ network including the outstations.

Wholly charged with providing the overall strategic business and operational leadership to provide high quality health services and offerings and to realize profitable growth of KQ Medical profit Centre.

Provide active leadership to the health professionals in providing high quality health care to all staff and clients.

Key Accountabilities/Responsibilities

• Ensure efficient provision of high-quality health care services to assure a healthy workforce that can support the business achieve both individual and company aspirations.
• Responsible for business development and marketing activities for overall business growth as well as formulating and implementing business development strategies and marketing plans.
• Liaison and relationship management of various stakeholders and partners as well as any franchisees in further development of the KQ Health offerings and services.
• Identifying, implementing and benchmarking best practices in healthcare management for consideration in improving offerings, services and employee/client experience.
• Fostering partnerships and maintaining business relations with key industry players in healthcare and aviation medicine to ensure that KQ stays current on emerging trends in the said areas.
• Develop, implement & review a comprehensive health & safety strategy & policy to ensure high Standards of Health & Safety, which are in line with business needs and objectives.
• Oversight and accountability for preparation, monitoring and controlling of the health & safety budget for effective cost control.
• Identify & recommend health providers/partners to ensure a comprehensive health service delivery and effective cost control.
• Institute monitor & evaluate occupational health & safety programmes for proactive management of risks at the workplace.
• Develop, implement & review sound preventive health programmes for promotion of better community health & safety practices.
• Institute, monitor & evaluate business health programmes to ensure compliance with statutory requirements, set standards and respond to emerging health trends.
• Review KQ health facilities to ensure optimal utilization and adherence to regulatory standards.
• Analyze & undertake regular reviews of the organization health status to facilitate strategic management decision-making in line with industry standards and best practices.
• Oversee the staff medical scheme for better risk management, in line with legal requirements & cost control. This includes oversight for the medical cover for the outstations in the KQ network.
• Lead on implementation of issues emerging from corporate health & safety committee for a safe work environment.
• Contribute proactively to the further development of the Corporate Wellness program for the Kenya Airways staff and their families
• Work in close consultation and co-ordination with quality & safety division to ensure consistency of policy and practice on safety issues as well as provide input as necessary on occupational safety issues.
• Benchmark all medical services and programs to ensure competitiveness and good practice.
• Liaise with regulatory bodies in Kenya and other relevant locations on all Medical and occupational Health matters to ensure compliance.

Qualifications

Knowledge, Skills and Experience

• Minimum Qualifications Bachelors in Medicine and Surgery (MBchB).
• Advanced degree in business or healthcare management is preferred
• Additional Qualifications Must be registered by MPDB
• Certificate in Health Management
• Minimum Years of Experience 10 years of medical practice of which 5 should be in Health administration at a senior management level or a similar position in a company providing retail outpatient care
• Commercial experience developing and marketing outpatient medical products
• Possess strong business development experience, with strong commercial understanding, proven leadership skills
• Demonstrable senior leadership experience managing teams and relationship management with key stakeholders and partners
• Understanding of the aviation medicine would be an added advantage
  Other Skills Excellent interpersonal skills
• Possess the ability to build personal relationships with key business stake-holders and have distinguished hands-on operational skills.
• Planning and organizational skills
• Analytical skills
• Business Acumen

Behavioral Competencies Competency

• Responsible for developing and implementing health and safety strategy policies and procedures that promote provision of efficient healthcare services that ensures a healthy productive workforce and responds appropriately to aviation health issues. This is for the whole KQ network including the outstations.
• Wholly charged with providing the overall strategic business and operational leadership to provide high quality health services and offerings and to realize profitable growth of KQ Medical profit Centre.
• Provide active leadership to the health professionals in providing high quality health care to all staff and clients.

Key Accountabilities/Responsibilities

• Ensure efficient provision of high-quality health care services to assure a healthy workforce that can support the business achieve both individual and company aspirations.
• Responsible for business development and marketing activities for overall business growth as well as formulating and implementing business development strategies and marketing plans.
• Liaison and relationship management of various stakeholders and partners as well as any franchisees in further development of the KQ Health offerings and services.
• Identifying, implementing and benchmarking best practices in healthcare management for consideration in improving offerings, services and employee/client experience.
• Fostering partnerships and maintaining business relations with key industry players in healthcare and aviation medicine to ensure that KQ stays current on emerging trends in the said areas.
• Develop, implement & review a comprehensive health & safety strategy & policy to ensure high Standards of Health & Safety, which are in line with business needs and objectives.
• Oversight and accountability for preparation, monitoring and controlling of the health & safety budget for effective cost control.
• Identify & recommend health providers/partners to ensure a comprehensive health service delivery and effective cost control.
• Institute monitor & evaluate occupational health & safety programmes for proactive management of risks at the workplace.
• Develop, implement & review sound preventive health programmes for promotion of better community health & safety practices.
• Institute, monitor & evaluate business health programmes to ensure compliance with statutory requirements, set standards and respond to emerging health trends.
• Review KQ health facilities to ensure optimal utilization and adherence to regulatory standards.
• Analyze & undertake regular reviews of the organization health status to facilitate strategic management decision-making in line with industry standards and best practices.
• Oversee the staff medical scheme for better risk management, in line with legal requirements & cost control. This includes oversight for the medical cover for the outstations in the KQ network.
• Lead on implementation of issues emerging from corporate health & safety committee for a safe work environment.
• · Contribute proactively to the further development of the Corporate Wellness program for the Kenya Airways staff and their families
• · Work in close consultation and co-ordination with quality & safety division to ensure consistency of policy and practice on safety issues as well as provide input as necessary on occupational safety issues.
• Benchmark all medical services and programs to ensure competitiveness and good practice.
• · Liaise with regulatory bodies in Kenya and other relevant locations on all Medical and occupational Health matters to ensure compliance.

Qualifications

Knowledge, Skills and Experience

• Minimum Qualifications Bachelors in Medicine and Surgery (MBchB).
• Advanced degree in business or healthcare management is preferred
  Additional Qualifications Must be registered by MPDB
• Certificate in Health Management
  Minimum Years of Experience 10 years of medical practice of which 5 should be in Health administration at a senior management level or a similar position in a company providing retail outpatient care
• Commercial experience developing and marketing outpatient medical products
• Possess strong business development experience, with strong commercial understanding, proven leadership skills
• Demonstrable senior leadership experience managing teams and relationship management with key stakeholders and partners
• Understanding of the aviation medicine would be an added advantage
  Other Skills Excellent interpersonal skills
• Possess the ability to build personal relationships with key business stake-holders and have distinguished hands-on operational skills.
• Planning and organizational skills
• Analytical skills
• Business Acumen