Job Openings at Human Capital Synergies Africa Limited

Details:

Our client in the manufacturing industry seeks to hire a well experienced and hands-on Project Officer. He will be tasked to ensure projects are delivered on time, to budget and to the required quality standard (within agreed specifications). The Project Officer is also responsible for allocating and utilizing resources in an efficient manner and maintaining a co-operative, motivated and successful team.

Roles and Responsibilities

• Project planning
  • Coordinate internal resources and third parties/vendors for the flawless execution of projects.
  • Develop comprehensive project plans to be shared with the Managing Director.
  • Interpret and actualize project design and specifications.
  • Develop and manage project deliverables in line with the project plan.
  • Ensure that all projects are delivered on-time, within scope and within budget
  • Identify resource requirements for tasks and projects
  • Assist in formulating project budget with the Managing Director
  • Proactively flag and solve problems that might impact result or timelines
  • Prepare Bill of Quantities schedule for approval.
• Project Monitoring & Evaluation
  • Monitoring project progress and performance.
  • Evaluating and closing out of projects.
  • Evaluating met objectives versus planned deliverables.
  • Evaluating actual tasks and events scheduled verses planned.
  • Evaluating resources used verses planned resource usage.
  • Create and maintain comprehensive project documentation.
• Project Advisory
  • Manage changes to the project scope, project schedule and project costs using appropriate verification techniques.
  • Providing status reports to the Managing Director.
• Coordinate Program of Materials
  • Developing materials schedule.
  • Coordinate purchase of materials to be used with the Procurement department
  • Ensure that materials are of the prescribed quality
  • Resolving cross - functional issues at project level.
• Team Management
  • Resolving cross - functional issues at project level.
  • Organizing team tasks and projects.

Skills and Qualifications

• Degree in Construction Management, Quantity Surveyor or Civil Engineering.
• A Masters in Construction / Engineering will be an added advantage
• Must be registered with BORAQS / Engineers Board.
• A minimum of 5 years relevant working experience.
• Must be self-driven and results oriented
• Excellent communication skills
• Proactive and adaptable.
• Advanced technical education in construction an advantage
• Able to work within strict timelines
• Excellent planning skills
• Analytical skills

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Details:

Our client an outstanding contact center and Business Process Outsourcing (BPO) Company is looking to hire a competent and self-driven candidate to fill in the position of a Work Force Planner . He will be tasked with all Work Force Management tasks within the department. His/her key roles will include attendance and scheduling functions, as well as preparation of monthly payroll.

Roles and Responsibilities

• Communicate with management and operations team to ensure compliance with company standards.
• Maintain running report of attendance incidents.
• Ensures hours are accurately accumulated and categorized in a format compatible with company and department payroll procedures.
• Prepares intraday reports on staff attendance.
• Reconciles attendance daily with employee timesheets against schedule and time in/time out reporting.
• Manages changes to scheduling to ensure adequate daily resource coverage.
• Monitor attendance and schedule adherence.
• Processes schedule trade requests for posted schedules
• Processes management requests for modifications of scheduling events (meetings/training, etc.).
• Use accuracy of schedule measurements for continuous improvement, including making recommendations to improve scheduling efficiency and team member satisfaction.
• Provides analytical support for special projects.
• Collaborate with Fulfillment Operations Department Management on identifying opportunities to further optimize our workforce.
• Communicates and works with staff members, management, Human Resources, and Accounting.

Skills and Qualifications

• Holder of a degree in a business related course.
• At least 2 to 3 years’ experience in a similar role in a contact center
• Must have managed Rostering and scheduling experience
• Must have planning workload experience for work vs. output vs. staff needs
• Must have ability to demonstrate planning experience models in excel
• Must have worked with leaders in departments for planning and processes
• Must have MIS reporting experience
• Cost control experience will be an added advantage
• Must have strong operational logistics process experience
• Project management experience mandatory is desirable