Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Nov 6, 2019
    Deadline: Nov 8, 2019
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Power Governors Ltd (PGL) is a Kenyan based medium-sized enterprise incorporated in 2012,to primarily focus on development and fitting of the next generation auto motive safety solutions in Africa and focusing on global markets as well. The company’s product portfolio includes Digital speed limiters, Vehicle and motorcycle tracking devices, leading...
    Read more about this company

    ICT Officer

    Job Ref: HR-PGL-11-05-2019

    Key Areas of Responsibility

    • Install, configure and troubleshooting IT equipment – Servers, PCs, Laptops, routers, switches and Projectors
    • Programming of speed governors and handling returns.
    • Perform preventive maintenance on various IT equipment and software – Laptops, PCs, Servers, APs, Printers,
    • Assist in sorting out any problems that may arise with the inspection centres.
    • Supporting roll out of new applications and hardware as well as maintaining inventory of organization’s IT hardware and software
    • Develop and updating IT policies/procedures on security, configurations, tests, patches, etc.
    • Be involved in the design testing and implementation of new products and services.
    • Any other duty assigned by the management from time to time.

    Qualifications:

    • Bachelor’s degree in ICT or related field,
    • Must have strong technical background sufficient to understand the company’s technology and processes
    • Strong computer and research skills
    • Understand operating standards of current or superior products that are in the range of the company operations
    • Knowledge in web design & web development

    go to method of application »

    Customer Care Rep

    Job Ref: HR-PGL-11/05-2019

    Key Areas of Responsibility

    • Ensure provision of quality service to customers
    • Participate in implementing customer care policies and standards
    • Participate in developing guidelines and standards for improving customer handling programs
    • Receive customer requests; attend to daily customer complaints and follows up to ensure feedback is given and action taken as soon as possible.
    • Handle customer complaints using set customer service policies
    • Support in the generation of sales leads through their interaction with customers
    • Consult with customers about their product or service needs and requirements.
    • Administer Customer Satisfaction surveys under the guidance of the Marketing Manager
    • Keep in touch with all customers to monitor changes, need for new products from the PGL and client visits.
    • Compile feedback/complaints in report form and share with marketing manager
    • Explaining to customers the different types of products that are available
    • Keep data base records of all the clients contacts(old and New)
    • Perform any other duties as may be assigned from time to time

    Qualifications:

    • Minimum of 2 years’ experience in a similar related position.
    • Good analytical skills including the ability to think strategically and creatively.
    • Ability to be innovative and be a creative problem solver.
    • Service Orientation-responsive to customer needs questions and concerns in an accurate timely manner.
    • Confident and bold

    Method of Application

    If you wish to apply, please send a detailed resume with a covering letter to careers@powergovernors.co.ke.

    Deadline for applications is 8th November 2019

    Power Governors Limited is an equal opportunity employer

  • Send your application

    Jobs You Might Be Interested in
Never miss a job with our real-time & personalized push notification
Subscribe Now
Back To Home

Career Advice

View All Career Advice

Subscribe to Job Alert

 

Join over 125K happy subscribers

 
 
 
Send your application through

Yahoomail Gmail Hotmail