Subscribe to Job Alert
Join our happy subscribers
Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Founded in 2009, Fenix International is a venture-funded next-generation energy company with offices in East Africa and Silicon Valley. Our core expertise is in renewable energy, mobile finance, and last-mile sales, marketing, distribution and customer service
Job Description
Reporting to the Fenix Kenya Managing Director, the Customer Service Manager will head the Kenya Customer Service Team in developing scalable systems to support the delivery and customer support of life changing energy and financial services to rural Kenyans powered by ReadyPay
Key Responsibilities
Call Centre Management
Aftersales Service
Customer Insights and Communications
Customer Experience Strategy
Monitoring, Reporting & Optimisation
Talent
Required Skills & Experience
Highly Desired Skills & Experience
Please submit your resume and cover letter through the job posting at www.fenixintl.com/careers/.
Fenix offers a competitive salary, equity, and a fun work environment. We recognize the value of diversity in our workforce, and encourage all qualified candidates to apply. We thank all candidates who choose to apply, however, only those selected for a further interview will be contacted.
Interested and qualified? Go to Fenix International on to applyBuild your CV for free. Download in different templates.
Join our happy subscribers