Online Customer Service Intern at Chrome Solution Ltd

• Responding to customer support queries worldwide through company selling channel, social media sites and email
• Taking responsibility for all received queries
• Troubleshooting all queries using a logical approach
• Providing customers with product knowledge and prices where required
• Recognising any issues and alerting the line manager
• Should be fluent in speaking English

The right Online Customer Service Intern will have:

• Some technical or IT based qualification; A diploma or Degree
• Previous experience providing online customer service is an added advantage though not mandatory (Training shall be done)
• Basic computer knowledge; MS Office
• In-depth knowledge of Internet Explorer, Safari and Firefox
• Experience of MS Outlook
• Excellent communication skills – both written and verbal
• Keen to details and a good problem solver