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  • Posted: Sep 21, 2016
    Deadline: Sep 30, 2016
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  • We are an online e-commerce company with different selling channels across ebay, amazon and our own online store www.direct-sales-online.com , www.d2d-socks.com
    Read more about this company

     

    Online Customer Service Intern

    • Responding to customer support queries worldwide through company selling channel, social media sites and email
    • Taking responsibility for all received queries
    • Troubleshooting all queries using a logical approach
    • Providing customers with product knowledge and prices where required
    • Recognising any issues and alerting the line manager
    • Should be fluent in speaking English

    The right Online Customer Service Intern will have:

    • Some technical or IT based qualification; A diploma or Degree
    • Previous experience providing online customer service is an added advantage though not mandatory (Training shall be done)
    • Basic computer knowledge; MS Office
    • In-depth knowledge of Internet Explorer, Safari and Firefox
    • Experience of MS Outlook
    • Excellent communication skills – both written and verbal
    • Keen to details and a good problem solver

    Check how your CV aligns with this job

    Method of Application

    If you meet the above requirement please send your CV to vacancies@chrome-solution.com with title [Online Customer Service Intern] latest 30th sep 2016. LADIES ARE ENCOURAGED TO APPLY

    Build your CV for free. Download in different templates.

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