Food and Beverage Supervisor at University of Nairobi Enterprises and Services (UNES)

3 Yrs Contract

The duties and responsibilities will include

• Coordinate the restaurant, conference and catering activities.
• Supervise all Food and Beverage staff to ensure professional and quality service is provided.
• Maintain Restaurant inventory, cleanliness, food rotation and menu consistency.
• Maintain all policies and procedures.
• Assists in execution of administrative functions such as reporting, forecasting, quality assurance and departmental meetings.
• Ensure set performance targets for food and beverage staff are met and carry our performance appraisal.
• Follow up to ensure restaurant licenses are up-to-date and properly displayed.
• Identify staff training needs.
• Ensure maintenance of the desired customer satisfaction levels.
• Dealing with customer complaints.
• Monitor and ensure adherence to restaurants machinery and equipment maintenance schedules.
• Ensure proper handling and accountability of food and beverage equipment.
• Work with Kitchen Supervisor to ensure high quality food is produced and is as per customer requirements, expectations and presentation.
• Provide assistance to the F&B Management in all menu preparations, kitchen rules, service standards, cleanliness and inventory controls for F&B.
• Ensure high standards of hygiene and safety is maintained in the restaurant.

Job Specification:

• Degree in Hospitality or equivalent or a Degree in Business management plus a Diploma in Food and Beverage management or equivalent from a recognized institution.
• KCSE C+(plus) or equivalent.
• Minimum Three (3) years work experience as a Food and Beverage Supervisor or equivalent.
• Position in a busy 3 to 5 stars Restaurant.
• Strong leadership ability.
• Good organizational skills.
• Excellent written and oral communication skills.
• Positive interpersonal skills required.
• Computer Literacy.
• Strong customer service skills.
• Ability to guide and supervise staff.
• Must be conversant with food and beverage cost control and accountability.
• Innovation and quality conscious.
• Good food presentation skills.
• Ability to work under pressure & long hours.

Applicants interested in the above position should submit the following:

• Cover letter detailing why you want to be considered for the position, as well as current and expected gross salary.
• Detailed CV including at minimum:

1. Biographical data including: Full names, current mailing address, current telephone contacts, email address
2. Employment history to date.  Ensure that specific start and end dates are included.
3. Educational history to date, clearly detailing the program, certificate obtained, and completion date.
4. Names of 3 referees.

• Copies of ALL academic and professional certificates and testimonials.
• Completed Personal Data Form (DOWNLOAD: Applicants Personal Data form UNES FM A 022).
• Indicate the Job Reference Number of the Envelope.