Relations Executive at Resolution Insurance

Key Responsibility Areas Of The Relations Executive

• Set up new MSPs, establish and maintain proper coding and data as per supplier requirements
• Maintain effective and ongoing communication with internal and external clients on provider issues, queries and complaints
• Maintain various claims processing and procedure records necessary for the department
• Ensure timely follow up and resolution of claims disputes
• Follow up on credit notes and claims and counter-check each against transaction lists and/or claims records
• Produce all relevant departmental reports and reconciliations on disputed claims with clear reasons for each action taken.

Qualifications Required for the Relations Executive Job

Essential

• Diploma in business related field
• CPA I certification
• 6 months – 1 year relevant working experience
• Accounting Knowledge an added advantage

Desirable

• Experience in the Insurance Industry
• Good public relations and customer service skill