Front Office Executive at Usernameâ„¢

As a Front Office Executive and Events Assistant, your basic duties will include:

• Provide exceptional customer care.
• Participate and promote sales of products through adverts, field trips, expos, exhibitions and multiple listing services as requested by management.
• Follow up on the work for the clients with the processing department, such as sale agreements, letters of offer, receipts among others.
• Advise clients on market conditions, prices and related matters.
• Direct walk in customers appropriately.
• To ensure that the presentation of the office and the reception area is clean and immaculate at all times.  
• To maintain the company social media accounts as requested by management.  
• To assist the management with event planning.
• Responding to calls for all assigned telephones.
• Filing and documentation.
• Any other duties as reasonably requested by Management.

The successful applicant will be able to demonstrate essential skills and knowledge including:

• A minimum of a Diploma/Degree.
• Self driven, proactive and enthusiastic.
• At least 1 year experience a customer facing role especially in the real estate sector is preferred.
• IT skills including word processing, database, spreadsheets and email.
• Passionate about customer service.
• Good organisation, planning skills and attention to detail First class customer service skills.
• Team player.
• Strong communication and interpersonal skills
• Flexible, positive and professional attitude.
• Patient, polite and friendly
• Ability to work in a fast-paced and highly growing business