Quality Assurance at Janta Kenya

Quality Assurance Job Responsibilities

• Review programming/logic requirements for new and existing travel technology routines that assist with client data collection, travel authorization, automated ticketing and client reportable elements.
• Develop testing plans to validate programming/logic requirements once they are returned from Travel Department.
• Test routine scenarios from developed test plan for programming accuracy once returned and advising relevant departments of programming successes and failures.
• Trend analysis and correction recommendation of common run-time errors.
• Provide visionary leadership for the quality department, drive customer focus across the organization and advance Supply Chain quality and improvement initiatives.
• Develop robust plans for successful execution of quality plans in machine and process improvement projects.
• Develop, monitor and improve supplier quality performance.
• Develop employee skills and foster leadership opportunities for growth through feedback, coaching and mentoring.
• Sourcing products and destinations to meet consumer demands.
• Taking part in familiarization visits to new destinations to gather information on issues and amenities of interest to consumers.
• Liaising with travel partners, including airlines and hotels, to manage bookings and schedules, often one year in advance.
• Meeting regularly with team leaders to give them sales figures and plan how they approach their work.
• Meeting company directors who advise on strategy and finding out about any local issues and future trends.

Qualifications for the Quality Assurance Job

• University Degree from a recognized institution.
• 2-3 years of experience in the same role.
• Prior experience in tours and travel industry.
• Manages time effectively to meet agreed deadlines, integrity, respects confidentiality and is trustworthy.
• He/she must be a dynamic communicator, must have excellent written skills, and be a client-focused individual.