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  • Posted: Dec 2, 2016
    Deadline: Dec 10, 2016
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    The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.
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    Room Attendant

    Responsibilities for the Room Attendant Job

    • Reporting to the Executive Housekeeper, responsibilities and essential job functions include but are not limited to the following:
    • Consistently offer professional, friendly and engaging service
    • Clean all assigned guestrooms including: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies
    • Sign in and out master keys daily
    • Maintain proper usage of cleaning supplies and equipment
    • Update and record all cleaned rooms
    • Return and properly tag all lost and found articles in the Housekeeping Office
    • Follow departmental policies and procedures and service standards
    • Report necessary maintenance items
    • Follow all safety and sanitation policies
    • Other duties as assigned

    Room Attendant Job Qualifications

    • Previous housekeeping experience an asset
    • Excellent communication and organizational skills
    • Strong interpersonal and problem solving abilities
    • Highly responsible & reliable
    • Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
    • Ability to focus attention on guest needs, remaining calm and courteous at all times
    • Physical Aspects of Position:
    • Physical aspects of the position include but are not limited to the following:
    • Constant standing and walking throughout shift
    • Frequent lifting and carrying up to 30 lbs
    • Frequent kneeling, pushing, pulling, lifting
    • Occasional ascending or descending ladders, stairs and ramps
    • Visa Requirements: Must be eligible to work in Kenya

    Method of Application

    Interested and qualified? Go to Fairmont Hotels & Resorts on frhi.taleo.net to apply

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