Payroll Leader at General Electric - GE

Role Summary/Purpose

Payroll Leader is responsible for the quality delivery of payroll processes to the GE businesses through an outsource payroll platform. The incumbent will have an in-depth knowledge of GE Payroll & Benefits systems, processes and procedures and also of national legislative rules. The person will promote “Best in Class” Service while working cross-functionally with internal teams.

Essential Responsibilities

• Advise on questions/requests from employees, managers and the HR community concerning payments, allowances and

tax treatments in a professional, courteous & timely manner;

• Review payroll entries and files to ensure they meet the necessary quality & compliance requirements;
• Preparation of reporting & associated statistics;
• Participate in internal & external payroll audits;
• Deal with operational issues and process issues, identifying and implementing appropriate solutions;
• Develop action plan to mitigate operational risks or resolve escalated issues;
• Proactively seek customer feedback to identify areas for simplification, standardization and productivity within assigned process;
• Drive process improvement projects and implementation with a focus on customer satisfaction and standardization;
• Build and share knowledge of area of expertise by continuously keeping up to date with internal and external updates and changes;
• Ensure compliance with internal regulations and external legislation;
• Ensure that high standards of accuracy and quality are maintained with appropriate controls in place, taking accountability for compliance with relevant legal

and GE policy requirements;

• Develop a strong working relationship with the GE HR community through proactive facilitation & improvement of HR processes, ensuring effective

communication and early identification of requirements & any issues; and

• Support complex global acquisition and disposition processes.

Qualifications/Requirements

• Bachelors degree in Finance or any business related field from an accredited university;
• 5 – 8 years of experience in reward and benefits;
• Core understanding of Payroll & Benefits processes;
• Solid experience in Kenyan, and other East African country payrolls, legislated benefits & tax practices;
• Must have valid authorization to work full-time without any legal restriction in Kenya

Desired Characteristics

• Strong analytical skills;
• Ability to identify trends and implement process improvements;
• Attention to detail and planning skills;
• Excellent verbal and written communication skills;
• Strong customer focus; and
• Ability to meet tough deadlines.