Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Dec 14, 2016
    Deadline: Dec 19, 2016
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Internet Solutions is a South African company which was founded in 1993. It is an Internet Protocol communications service provider on the African continent which is 100 percent owned by Dimension Data
    Read more about this company

     

    Salesforce Administrator/Developer

    Job reference number:  IS/SF-ADM/2016

    Job description

    The Salesforce Administrator/Developer will work with a team of internal stakeholders to support and improve the company’s Salesforce platform, serve as a subject matter expert, and manage the application’s lifecycle and change control going forward.

    Key Responsibilities:

    Specific Responsibilities include:

    • Daily administration and support of CASES’ Salesforce database including but not limited to managing multiple user setup, profiles and roles, customization of objects, fields, record types, page layouts and validations.
    • Working with management, strategic planning & analysis staff and end-users to create and manage complex workflow rules, data validation, and triggers.
    • Develop and create customized reports and dashboards
    • Create and document application requirements by working together with those involved in the development of program enhancements and changes including program staff, programmers, strategic planning and analysis staff and/or outside consultants as needed.
    • Manage the software testing process, which includes devising test plans, creating test cases, establishing protocols and appropriate testing environments and coordinating actual software testing.
    • Keeping abreast of new Salesforce features and functionality and providing recommendations for process improvements.
    • Train new and existing users on how to use database applications.
    • Keep application users informed about system functionality and enhancements.
    • Provide application users with technical support.
    • Logging and tracking identified system problems through resolution.
    • Creating and maintaining documentation on processes, policies, application configuration and help related materials for users as database applications are developed.
    Qualifications, Skills and Experience.
    • Degree in Information Technology or Information Systems or Computer Sciences or Business Information Technology or Business Information Systems, Telecommunication or related discipline.
    • Must be a Sales Force certified administrator.
    • 3 years’ experience as a sales force administrator.
    • Strong customer support and client relation skills.
    • Effective communication skills (verbal and written).
    • Willingness to learn new things and share them with others.
    • Team player.
    • Strong Problem solving/analytical skills.​
    • Ability to handle multiple tasks.

    Method of Application

    If your background and competence meet the above requirements and you are self driven, proactive, results oriented person, please send your application letter, CV and relevant testimonials to The Human Resources Manager through careers@accesskenya.com quoting the job reference number.

    To be received not later than close of business 19th December 2016

    NB. Only shortlisted candidates will be contacted

    Interested and qualified? Go to Internet Solutions (IS) on www.linkedin.com to apply

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at Internet Solutions (IS) Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail