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  • Posted: Dec 16, 2016
    Deadline: Dec 30, 2016
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  • UNES is the Commercial arm of the University charged with responsibility of inculcating entrepreneurial and best business practices to the overall University. The Company provides Institutional and Research consultancy, Professional Trainings and Product Innovations in several thematic areas. Further, UNES provides Bookstores, Hospitality and Financial Manag...
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    Manager Hospitality Services

    Ref: UNES/ARZ/MA/12/2016

    Location: Nairobi

    Contract Duration: Three Years

    Job Description:

    Reporting to the Head of Hospitality, the incumbent shall be tasked with the following responsibilities:

    • Take responsibility for the business performance of the restaurant.
    • Analyze and plan restaurant sales levels and profitability.
    • Prepare reports at the end of the shift/week, including staff control, food control and sales.
    • Create and execute plans for department sales, profit and staff development;
    • Set budgets or agree them with senior management.
    • Researching markets to identify new business
    • Planning, coordinating the conference services, the restaurant and the outside catering business activities.
    • Ensuring the restaurant, outside catering and conference services performance targets are met.
    • Responsible for proper maintenance and storage of the restaurant equipment.
    • Review of banquet events and outside catering orders to determine appropriate staffing levels
    • Ensure high quality food is produced as per customer requirement, expectation and presentation.
    • Ensure high standards of hygiene and safety is maintained.
    • Ensure products and services meet the customer requirements.
    • Implementation of the business plan and reporting.
    • Setting of Performance targets, monitoring, coaching of staff to meet their performance targets.
    • Ensure accountability and proper systems and controls are in place.
    • Identification of staff training needs
    • Collection of debts
    • Ensuring compliance with the statutory obligations in the unit
    Job Specification:
    • Undergraduate Degree in Hotel & Restaurant Management or equivalent from accredited institution
    • Five (5) years’ work experience in management of restaurants, banquets, conference and outside catering activities as a Restaurant and Conference/Banquets Manager or equivalent
    • Good Organizational and Leadership Skills.
    • Strong Customer Service Management.
    • Good communication and interpersonal skills.
    • Computer literate.
    • Good report writing skills.
    • Ability to work under pressure and long hours.

    Check how your CV aligns with this job

    Method of Application

    • Applicants interested in the above position should submit the following:
    • Cover letter detailing why you want to be considered for the position, as well as current and expected gross salary.
    • Detailed CV including at minimum:
    1. Biographical data including: Full names, current mailing address, current telephone contacts, email address
    2. Employment history to date.  Ensure that specific start and end dates are included.
    3. Educational history to date, clearly detailing the program, certificate obtained, and completion date.
    4. Names of 3 referees.
    • Copies of ALL academic and professional certificates and testimonials.
    • Completed Personal Data Form (Download Here).
    • Indicate the Job Reference Number on the Envelope.
    • Submit 4 copies of all the documents required; cover letter, testimonials, detailed current CV highlighting qualifications and experience, Academic and professional certificates. All applications to reach the undersigned on or before December 30, 2016
    • Chief Manager, Finance & Administration UNES Limited P.O.Box 68241-00200 Nairobi  
    • N/B: Only shortlisted applicants shall be contacted.
    • UNES does not require any payment in order to process your applications.UNES is an equal opportunity employer. People with disability are encouraged to apply

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