Digital Banking Engagement Manager at Cellulant Corporation

The position holder will be responsible for ensuring that banks are successfully engaged with the Cellulant products and services.

Required skills:

• Graduate in marketing, sales or business related degree or equivalent experience.
• 5 years proven successful sales and account management experience.
• Understanding of IT & Technology markets desirable.
• Ability and desire to sell; entrepreneurial skill.
• A high degree of business acumen.
• Excellent communication skills.
• A positive, confident and determined approach.
• Resilience and the ability to cope with rejection.
• A high degree of self-motivation and ambition.
• Ability to work both independently and as part of a team.
• Project Management
• Corporate (B2B) sales professional able to execute the sales process outlined
• Substantial experience in B2B sales presentation, proposal writing, commercial negotiations and contract negotiations.
• Experienced practitioner of pipeline sales management technique.
• Sound understanding of business generally, its management and administration to guide the sales person in understanding the business consideration and politics going on in the bank.

Key Duties and Responsibilities:

Key Functions:

1. Selling Cellulant proposition banks

a. Write and make sales presentations based on provided templates to bank executives.
b. Write comprehensive proposals based on provided templates and present these to bank executives.
c. Manage the sale through and across the multi-faceted interests and influences of executives of a target bank’s various business and functional units to ensure buy-in and support across the various bank units.
d. Negotiate favorable commercial terms for Cellulant based on Cellulant’s commercial policy for the types of transactional services being provided.
e. Draft contract documentation based on provided templates.

2. Be Cellulant’s principal Project Board representative during implementation of bank projects to ensure focus on business value and delivery of the project within tight deadlines and planned cost constraints.

3. After sales senior level business relationship for the following purposes:

a. Evaluate the initial realization of the value for money objective, for both the Bank and Cellulant that motivated entering in to the solution and commercial agreement. This evaluation is to be performed during the first three months, and the three months after that, to include the following:

• Monitoring the pace of conversion of mobile banking consumers will attain 40% and above within the first 3 months. I believe upon doing our part in terms of activation
• Evaluate whether all qualified merchants have been set up and are generating the expected level of payment transactions compared to the mobile banking conversion achieved.
• Evaluate whether the budgeted revenues are realistic and commensurate with the potential for the bank.
• Evaluate whether service levels are in line with contracted SLAs. [This is an evaluation role, not a day-to-day service management action role. Service management is responsible for service work performance and reporting on service management to the bank]

b. Revenue protection: Stay alert to potential threats to Cellulant’s business with a bank customer – for example, encroachment by competition via new products, innovations and substitutes – with the potential to undermine Cellulant’s business relationship with the client.

c. Keep abreast of general innovations and the evolving business needs of the bank in the digital banking space and also of Cellulant’s evolving products and services and, in line with Cellulant’s strategy, instigate the development of substantial revenue opportunities with the bank that are aligned to the matching Cellulant’s products and services of the day, or to Cellulant’s potential capabilities.

d. Develop and drive digital banking strategy with your cluster of banks

e. Build and maintain strong and trustworthy relationships with key customer at management level (e.g. Channel manager; Product manager) to establish Cellulant as the partner of choice for mobile commerce.

f. Bring in market insights and key customers long term needs regarding m- commerce

4. The acquired knowledge about the banks goals and objectives, Cellulant's solution to help meet the banks and Cellulant's objectives, the internal workings and relationships of the bank's multi-faceted units and the intimate details of the contract make the sales person best suited to carry on with the functions of after sales bank engagement.
5. Leading & Capacity building a) Build, lead and mentor one of the digital banking teams to sell, roll out and support digital banking services to banks. b) Improve quality, productivity and efficiency to ensure costs are in line with budget plans.
6. Any other duty that may be assigned from time to time.

What do we offer you?

When working at Cellulant*, you can expect to work on a diverse range of problems, with young, entrepreneurial, inspiring and creative colleagues. You will have ample opportunities for growth and career development, and we highly value continuous learning. We offer you a challenging position in which you will be rewarded for performance.