Implementation Engineer at Cellulant Corporation

The Implementation Engineer is an engineer working in the Kenya Team.

He/she is responsible for supporting the team in as far as the technical aspects of the relationship with the customer are involved.

Required skills:

• 4+ years practical experience with the Java  programming language;
• 4+ years practical experience with the PHP programming language;
• 4+ years practical experience with MySQL Database Server.
• Experience with web services.
• Preferred experience with Linux , Solaris or UNIX OS’s;
• Preferred: BSc. Computer Science/Software Engineering/IT;
• Experience in software life-cycle development (SDLC);
• Preferred experience with Apache Tomcat application server and SOA;
• Candidate should possess excellent interpersonal and communication skills
• Candidate should have experience in high pressure environments/projects
• Candidate should have good presentation skills
• Candidate should have excellent report writing skills
• Candidate should be a an excellent team player
• Candidate must be a highly motivated individual with a high a proven work ethic.

Key Duties and Responsibilities:

Service Management

• Serve as level two support on production services implemented at customer sites as well as centrally maintained services.
• Responsible for implementing and maintaining system monitoring tools deployed at the customer’s premises and coordinating with the service desk personnel to ensure smooth service uptime.
• Responsible for preparation and presentation of service reports with insights and service improvement plan implementation.
• Responsible for service improvement deliverables as far as the customer is involved.

Project Design and analysis

• Responsible for requirements gathering and documentation during project discovery in the delivery process.
• Translating gathered  requirements into technical design documents that will include :

1. Product definition document
2. High level design document
3. Low level design document

Project Implementation and Integration

• Serve as a technical lead in an implementation project. This will include:

1. Product design and development
2. Effort sizing and estimation
3. Product design and development
4. Project Management
5. Resource management and reporting.
6. Client engagement from a technical approach.

• Responsible for implementing and maintaining integrations into Cellulant client systems and partners.
• Responsible for implementing process

Closing the sale

• Prepare technical proposal documentation for projects.
• Assist in sales calls where there is a technical aspect of the project that needs to be explained to the customers.
• Deliver the various Technical aspects of the Cellulant Delivery Model.

Technical Relationship

• Maintain customer relationships by building technical relationships with the Engineering and business management teams at the customers.
• Assist in reporting requirements when they arise with the customer.
 
Personal Profile

We are looking for someone who is;

• Highly driven and personally ambitious
• Excellent verbal, written communication skills and listening skills
• Demonstrates high level of quality work
• Ability to work well under pressure and meet tight deadlines
• Pays attention to detail
• A Team player

What do we offer you?

When working at Cellulant*, you can expect to work on a diverse range of problems, with young, entrepreneurial, inspiring and creative colleagues. You will have ample opportunities for growth and career development, and we highly value continuous learning. We offer you a challenging position in which you will be rewarded for performance.