Customs & Clearance Supervisor at Corporate Staffing

Responsibilities for the Customs & Clearance Supervisor Job

• Work closely with all stakeholders in planning strategies so as to clear and release the client’s shipment on time
• Assist in prioritizing shipment which requires immediate clearance with customs and prepare report on shipment released and pending shipment to be cleared on a daily basis
• Liaise with customs and other relevant authorities for any issues that will arise during clearance of cargo
• Process customs clearance documentation for the clients and liaise with relevant authorities on a daily basis so as to deliver excellent customer service to all customers
• Work on assigned key account customers to ensure their needs are met in a timely manner
• Continually develop knowledge on customs qualifications, ensuring new regulations are understood and implemented where required
• Handle technical details relating international transportation, such as customs regulations and any necessary documentation
• To efficiently evaluate the costs of transportation, services and inventory within any budget or distribution strategy
• Responsible for administrative functions such as budgeting, equipment and liaison to customer service
• Ensure that all elements of the domestic and international distribution process are coordinated to meet customer requirements in a timely and high quality
• Develop procedures and key performance indicators to monitor quality and regular measurements to determine effectiveness of procedures implemented
• Meet or exceed established goals relative to on-time delivery and shipping accuracy performance for customer shipments
• Improve operational efficiencies to increase ability to process customer orders using both systems and physical improvements
• Ensure proper compliance and adherence to export /import administration regulations

Customs & Clearance Supervisor Job Qualifications

• 5-years experience in Logistics (local and International) 3 of which must be in a supervisory capacity
• Must be conversant with the KRA clearance procedures and Simba System
• Relevant qualifications and systems training associated with Logistics Management
• Must be computer literate with high proficiency in Microsoft office
• Diploma in Customer Service is an added advantage
• Knowledge of documentation requirements
• Must have the ability to clear both sea & air shipments
• An overall professional and positive attitude