IT Support Specialist at Samasource

To Qualify Candidates Must Have

• A bachelor's degree in Computer Science or a related discipline.
• Knowledge in Linux systems
• Possession of CCNA or MCSE / MCITP an added advantage
• approximately 1-2 years of experience in technology support
• Strong communication, interpersonal, organizational, and time management skills

Key responsibilities

• Support the organizations network infrastructure and services like the LAN, print services and email
• Manage the installation of new versions of the systems and troubleshoot ad-hoc user problems in its functioning
• Provide ICT related support and guidance to stuff
• Conduct and supervise ICT preventive maintenance activities.
• Installing, configuring, upgrading and repairing PC hardware and software
• Conduct periodic backups of the identified information systems.
• Participate and assist in the organization of ICT related training for the stuff
• Logging of accidents in an accurate and informative manner as and when they occur.
• Create and maintain ICT configuration database for both hardware and software.
• Keep abreast of technological developments, current initiatives and changes in ICT and appraise the management accordingly