Bar Manager at Kempinski Hotels

JOB REF: F&B-014

Reporting to the Assistant Food & Beverage Manager/Director of Food & Beverage, the Bar Manager will be responsible for producing an outstanding guest experience within the outlet concept by managing a service team. He will provide a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski standards, driving sales and maximises profit.

Overall Objectives And Responsibilities

• Responsible for Assistant Bar Manager, Bartenders, Barmen / Barmaids, Host / Hostess.
• Understand thoroughly the concept of the bar and train all employees of the outlet in regards to the concept.
• Set an example in terms of service and products knowledge.
• Prepare the bar menu design in cooperation with the bartending team
• Organise tastings of new menus.
• Have an excellent understanding of beverages in general including ingredients and techniques to ensure the right beverage / cocktail / spirit can be recommended.
• Have an excellent understanding of both classic and modern cocktails, their recipes and history.
• Participate in supplier meetings to negotiate beneficial agreements for the hotel or respective areas to ensure the best possible prices.
• Hold monthly trainings to the Food & Beverage team to ensure product knowledge is fostered.
• Develop cocktail specials, signature drinks and foster creativity and innovation within the bartending team.
• Perform up selling for all items offered by the department assigned as well as offering alternatives.
• Be knowledgeable of all services and products offered by the hotel.
• Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
• Produce reports and analysis of the outlet and present report in the monthly performance meeting.
• Lead the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
• Assist in preparation of the outlet’s budget.
• Conduct monthly inventory of operating supplies and equipment together with the stewarding department.
• Obtain an account for the correct settlement of all sales and be overall responsible for outlet floats when and as required.
• Monitor operating supplies, equipment and reduce spoilage and wastage successfully.
• Handle guest enquiries and complaints in the outlet in a courteous and efficient manner and report to Head of Department / Assistant Head of Department ensuring that the follow up is performed with the guest.
• Ensure that the opening and closing procedures established for the outlet are followed.
• Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

Qualifications And Skills

• Diploma/Higher Diploma in Food & Beverage Management or related field.
• Minimum of 3-5 years’ experience in Bar Management role.
• Proficiency in Excel, Word and Power point.
• Strong knowledge of beverages (cocktails, liquors, wine, etc…)
• Excellent written and verbal communication skills.
• Ability to identify and delegate tasks effectively.
• Excellent organizational and time management skills.
• Applies a professional, confidential and ethical approach at all times.
• Works in a safe, prudent and organized manner.
• Ability to work independently, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.