Receptionist at Morison Engineering Limited (MEL)

Receptionist Job Qualifications

• Minimum ‘O’ level with a good command of the in English language
• Knowledge of administrative and clerical procedures
• Knowledge of computers and relevant software application
• Knowledge of customer service principles and practices
• Experience in running / administration of corporate social media accounts
• Ability to work as a switchboard operator

Duties for the Receptionist Job

• Answer telephone, screen and direct calls
• Take and relay messages
• Provide information to callers
• Greet / welcome visitors entering the organization
• Direct persons to correct destination
• Deal with queries from the public and customers
• Ensure knowledge of staff movements in and out of organization
• Monitor visitor access and maintain security awareness
• Receive and sort mail and deliveries
• Monitor and maintain office equipment at the reception area
• Control inventory relevant to reception area
• Tidy and maintain the reception area

Competencies

• Good spoken and written communication skills.
• A friendly and confident personality.
• Smart appearance.
• Ability to stay calm under pressure
• Ability to be polite but firm when dealing with difficult, impatient or upset clients.
• Good organizational skills.
• Good IT skills.
• Initiative – self driven
• Must be able to work both independently and within a team environment