Head of Partner Operations at Sendy Limited

Roles for the Head of Partner Operations Job

• Build, lead and empower a team of Operations Managers and Analysts to grow Sendy in East Africa.
• Work closely with Product, Engineering, and Business teams to identify strategic partnership opportunities.
• Scale Partner (Drivers) growth across multiple services and regions.
• Analyze and optimize quality and efficiency of Sendy’s services.
• Report directly to the CEO and Board of Directors on all Partner Operations KPIs.
• Develop, manage, and deliver on an Operations Budget.
• Project manage all Driver Partnership initiatives and deliver to deadlines.
• Own all responsibilities of vertical.
• Strategy the future of Sendy Partnerships and help build that future.

Head of Partner Operations Job Requirements

• 5+ years Management level experience of operations management / management consulting / investment banking / strategy
• Master’s degree in Economics, Mathematics. Operations Management, Finance or similar field
• Prior experience managing cross­functional teams.
• You are a Hustler and have no problem getting your hands dirty and doing the gritty work that comes along with the higher­level thinking. You thrive in a fast­paced environment.
• Understanding of startup speed and working environment.
• Problem­solver: analytical mind that can navigate obstacles on the fly in a logical and rational way.
• Engage in precise, data and details about the business
• You are an excellent and influential communicator and use data to reinforce your positions and decisions
• Successfully executed operations, preferably with P&L ownership, is a plus
• You are highly competitive and has a unique drive to win