Temporary Cultural Orientation Program Assistant at Church World Service

Primary Purpose

This position is responsible for the identification, production, auditing and replacement of materials and Cultural Orientation (CO)-specific supplies needed for training within the cultural orientation division. The Program Assistant is CO’s primary liaison with the Administration Division’s General Supply Office. In addition, the Program Assistant provides administrative support to other activities of the CO division.

Supervision
This position reports directly to the Cultural Orientation Manager.

Essential Duties

1. Produces training materials under the direction of the CO Manager.
2. Liaises with translators to ensure quality translation of training materials and other documents. Produces translated materials as needed.
3. Conducts bi-annual audits of trainer material sets to ensure materials in use comply with approved curriculum guidelines. Acquires or develops missing materials as needed for trainers.
4. Liaises with the Administration Department for the purchase or repair of needed CO materials and supplies including printing of materials.
5. Assists with the scheduling and updating of eligible individuals in WRAPS for cultural orientation training in collaboration with the CO Field Team staff when needed.
6. Assists with the updates to the Interpreter and Child Minding Management Systems.
7. Performs other duties as assigned to ensure the effective and efficient administration of the RSC Africa Cultural Orientation Division.

Qualifications

Education:

High school diploma or equivalent and five (5) years’ experience.

Experience:

1 year experience as an administrator assistant OR as a trainer producing materials for training purposes is required

Knowledge / Skills:

• Excellent computer skills in Microsoft Word, Excel, Access, SQL, MS Publisher, CS Adobe and Power Point are required.
• Strong organizational skills and attention to detail.
• Ability to create storyboards, illustrations, cartoons, prefered.

Abilities:

The CO Program Assistant must have the ability to:

• communicate effectively both verbally and in writing;
• exercise good judgment and seek guidance as appropriate when confronted with unanticipated problems;
• follow instructions from the Supervisor with a positive and receptive attitude;
• conduct oneself in a professional and courteous manner to represent the best interests of RSC Africa and CWS/IRP;
• maintain a high performance standard with attention to detail;
• work well as a team in a multi-cultural environment while maintaining a high level of motivation;
• actively participate in the implementation of the U.S. Refugee Admissions Program in Africa.
• carry out all of the duties of the position efficiently and effectively with minimal supervision;
• maintain strict confidentiality with RSC Africa administrative and operational information.