Business Development Manager at Commercial Bank of Africa Ltd (CBA)

Responsibilities for the Business Development Manager Job

• To market and sell the Bancassurance products to the bank customers and other suitable prospects through direct approach and referrals.
• The job function involves designing, implementing and coordinating the branch bancassurance sales strategy, crafting marketing initiatives aimed at sustaining portfolio growth and achieving sales and income targets.
• The job includes supporting completion and processing of applications; administration of service delivery by the service providers; and providing customer services to optimize customer satisfaction.
• The incumbent will also provide product and process training to relevant customercontact staff in all branches and business units
• Achievement of personal & team sales targets for Insurance products and other bancassurance services (50%)
• Quality of customer portfolio maintenance and renewal/cancellation services (20%)
• Adequacy of personal competence to effectively perform relationship management tasks for Bancassurance (15%)
• Management of customer expectations (15%)

Qualifications for the Business Development Manager Job

• Excellent Interpersonal skills. Team player and able to work with minimum supervision
• Selling and negotiation skills to prospect and close business to grow customer numbers and customer product uptake
• Intimate knowledge of Insurance products
• Planning & organizing skills for effective time utilization in achieving the objectives of the position.
• An understanding of the insurance legal environment and compliance issues related to Insurance sales
• An understanding and application of commercial and financial principles. Ability to view issues in terms of costs, profits, risks, markets and added value.
  Interpersonal skills to effectively communicate with and manage customer expectations (internal and external), and other stakeholders who impact performance.
• Excellent verbal and written communication skills
• Training techniques to structure and conduct training to the channel personnel
• Technical and relationship management skills to effectively perform the mix of activities/tasks in a manner that consistently achieves high quality standards or benchmarks.
• Shows awareness of goals and quality standards. Follows through to ensure that quality and productivity standards are met.
• Good presentation, influencing and negotiation skills
• University Degree Upper 2nd Class or equivalent.
• At least 3 years working experience with insurance providers. Sales experience in insurance is an added advantage
• COP in Insurance would be an added advantage. Successful candidate will be required to sit and pass the exams within 6 months of joining.
• Proficiency in use of Microsoft Office Packages