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  • Posted: Apr 11, 2017
    Deadline: Not specified
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  • For many years, Royal Mabati® has supported many clients succeed through our varied solutions and products. We are a multinational company that primarily deals with roofing materials, starting out with a factory in Nairobi since our inception in 2005. Today, we’re one of the leading manufacturers of roofing products with over 10 distribution centers acr...
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    Call Centre Representative

    Job Responsibilities for the Call Centre Job

    • Receive inbound calls including transferred sales leads and calls from current and potential customers.
    • Place outbound followup calls to sales leads and persuade potential customers to complete and submit an application.
    • Answer questions about the product details, the company, and issues with account for the customers.
    • Assist customers with any technical issues experienced with website and escalate any issues to management appropriately.

    Qualifications for the Call Centre Job

    • Minimum two years’ experience
    • Good communication skills
    • Strong negotiation and sales marketing skills
    • Have worked in a busy call center environment .

    Check how your CV aligns with this job

    Method of Application

    If you meet the above job requirement, urgently share with us your c.v to jobs@royalmabati.com

     

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