Call Centre Representative at Royal Mabati Factory

Job Responsibilities for the Call Centre Job

• Receive inbound calls including transferred sales leads and calls from current and potential customers.
• Place outbound followup calls to sales leads and persuade potential customers to complete and submit an application.
• Answer questions about the product details, the company, and issues with account for the customers.
• Assist customers with any technical issues experienced with website and escalate any issues to management appropriately.

Qualifications for the Call Centre Job

• Minimum two years’ experience
• Good communication skills
• Strong negotiation and sales marketing skills
• Have worked in a busy call center environment .