Customer Care Officer at Mhasibu Savings and Credit Cooperative Society Limited

Reporting to the Business Development Manager, the incumbent will be responsible for effectively and efficiently serving customers by providing relevant information and proactively Seeking to resolve service problems

Main Duties

1. Attend to members enquiries
2. Provide quality customer service on every experience
3. Provide accurate, current and complete information
4. Manage social media platform

Minimum academic and professional qualifications required

• Diploma in Communication and Public Relation
• Degree in Communication specializing in public relations added advantage
• Minimum years of experience 2 years relevant experience 
• Good command of oral and written communication skills
• Strong planning and organizational skills
• Ability to interact and foster good relations with stakeholders
• Proficiency in MS office suite of packages