Head of Employee Relations at New Kenya Co-operative Creameries Limited

Job Purpose

To provide principle support to the Chief Manager Human Resource & Administration in implementing the disciplinary and grievance handling policies and procedures taking into account application of law, organization values, operational policies and procedures. Implements staff recognition programs and interventions that support delivery of business objectives in line with the organization values.

Responsibilities for the Head of Employee Relations Job

• To manage disciplinary/grievances as per policy, labor & government regulations;
• To communicate recommendations on disciplinary action to be taken;
• To facilitate building of managerial capacity of management staff on employee relations in conjunction with T & D
• To liaise with legal section & company lawyers on all legal issues relating to staff;
• To manage exits & separation process;
• To develop & review Employee Relations policies in line with best practice & legal requirement;
• To report on turnover analysis, disciplinary cases analysis & other employee relations trends and
• To facilitate building of managerial capacity of management staff on employee relations and coaching of managers to handle disciplinary issues.
• Any other duties as assigned by Immediate Supervisor

Qualifications for the Head of Employee Relations Job

• Master’s Degree in HR with a bias in Industrial Relations
• Bachelor’s Degree in HR related subjects/social sciences or any other related field.
• Higher National Diploma in Human Resource Management
• Valid professional membership from IHRM – K or other relevant institution
• Professional practicing license from IHRM
• A minimum of three years relevant experience is required with a particular bias on Employee Relations
• 7 years’ experience in middle management coupled with 3 years’ experience in a similar position.

Essential Skills

• Considerable knowledge of current trends and practices in HR
• Prior experience supervising a unit/others doing similar work
• Advanced presentation skills
• Well – developed report writing skills
• Organizational skills
• Time management skills and attention to details
• Good interpersonal and communication skills
• Ability to work under pressure
• High standards of personal integrity
• Ability to prioritize activities and multi-task
• Problem solving and Analytical skills
• Sense of initiative
• Adaptable to change